Our service area map
Benjamin Franklin Plumbing® of West Richmond provides homes and businesses with the fast, high-quality plumbing they need at a fair price. Our West Richmond plumbers offer some of the best plumbing services in the area because we combine good plumbing with incredible customer service. To start, all our repairs, installations, replacements, and maintenance projects are backed by a two-year comprehensive guarantee—including all parts, labor, and craftsmanship. We take courtesy seriously, which is why we promise to be on time for every appointment; our On Time Guarantee even promises that, if we're late, we'll pay take $5 off your bill for every minute we're delayed. Because we pay attention to our customers' needs, we're better able to serve them and provide an easy, stress-free experience.
There's only one thing better than our guarantees, and that's our plumbers. Thanks to our approach to hiring and development, Benjamin Franklin plumbers are some of the most highly skilled and well-equipped professionals in the industry. To begin with, each of our plumbers is background checked and drug-screened, giving our customers additional peace of mind about calling us. On top of that, our plumbers all receive ongoing training to ensure we're up-to-date on the latest plumbing technology and trends. Finally, Benjamin Franklin equips us each with a fully-stocked work van, allowing us to handle 90% of plumbing problems on our first visit. By investing in our team, we're investing in the quality of your service!
I had a fantastic experience with the lead plumber Brandon White. I called Benjamin Franklin to get a second opinion on a quote from another company, and he went above and beyond. He sent Benjamin & he came over the same day, he reassured me that the work recommended by the competitor was indeed necessary, reasonably priced, and completely aligned with the standard of work his team would provide. I was impressed with his honesty, he also explained why the work was necessary in terms that were easy to understand. His professionalism, and integrity gave me total peace of mind. I highly recommend Brandon White the lead plumber at Benjamin Franklin for anyone looking for a trustworthy professional!
Did a great job for a fair price. Arrived on time. Did excellent, professional work, cleaned up afterwards and was courteous through the entire time. Met ALL my expectations.
Scheduling service was easy and the discussion of the work I needed performed occurred at my house and options were discussed. Once we decided on the items to be replaced and the work to be performed, I received the cost estimate and we scheduled a date for the work. Davy showed up on-time to perform the work and was very thorough in getting the job finished. The work was accomplished in the time allotted and Davy provided a detailed review of the work. Highly recommend contacting Erin and his team at Benjamin Franklin Plumbing to get top quality, reliable work at a fair price!
Brandon is personable, competent, thorough!!!
They were top notch!Timely response and their professionalism and quality of work was a 10/10! Highly recommend! Thank you for all of your help!
Davy Hunt is the best plumber I’ve ever had and I’ve had a few. Courteous, polite and very friendly and exceptionally good at what he does. Ask for him specifically. 6 stars out of 5. Thank you
After investigating, multiple breaks were repaired after the water meters. Stayed until full repair was completed and disturbed area repaired. Great job. I will consider hiring Ben Franklin for any additional repairs needed.
Very prompt response and very friendly and courteous people. Highly recommend.
Great experience with this new company. John, the owner, was extremely helpful in his initial visit. Follow up appointments were needed and Hugo was assigned as our technician. Hugo was kind and knowledgeable. He explained everything and completed everything well. Will definitely recommend Benjamin Franklin Plumbing to friends and family.
Great service, worked over allotted time and did not charge more than agreed. Good guys, very pleased and will use again!
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