Benjamin Franklin Plumbing technician helping clients

Code of Ethics

Find your local plumber and request service.

Unfortunately, we do not currently service your zip code. View all Benjamin Franklin Plumbing locations.

There was an error during your search or the zip code is invalid.

4.82 (121536 reviews)

The Benjamin Franklin Plumbing Code of Ethics

At Benjamin Franklin Plumbing, our first priority is our customers’ satisfaction. We make calling a plumber as easy as possible by providing convenient hours and always arriving on time to scheduled appointments. We know plumbing issues can occur at inconvenient times and can be challenging to resolve without plumbing professionals.

Our experienced plumbers are well-known in the area for our professional services and our excellent customer service because our team adheres to a strong code of ethics.

If you contact our team of plumbing professionals, you can rest assured that your plumbing issues will be solved right the first time. We do all of our work with courtesy, competence, cleanliness, and character. At every Benjamin Franklin Plumbing location, your satisfaction is 100% guaranteed.

Integrity - We are forthright and truthful with customers, employees, vendors, and other stakeholders. We keep our promises.
Respect for the Law - We adhere to all governing laws, regulations, and ordinances that pertain to the plumbing industry as prescribed by federal, state, municipal, and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
Excellence - We design, install, service, and repair plumbing systems and parts in strict accordance with the highest industry standards.
Safety & Reputation - We maintain a clean, safe, respectable, and reputable place of business that reflects the high standards of the Benjamin Franklin Plumbing brand.
Teamwork - We support each member of the team to strengthen the brand and build successful long-term relationships.
Service - We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
Respect for Others - We treat our customers, fellow employees, and other industry professionals with the utmost respect.
Privacy - We show the highest respect for the sanctity of our customers' homes and their privacy.
Competition - We value fair competition. We advertise, promote, and market our brand fairly and accurately and in a manner that reflects the high standards of the Benjamin Franklin Plumbing brand.

Contact Our Reliable Plumbers Today at (800) 259-7705!

At Benjamin Franklin Plumbing, we care about our clients and want them to regain the comfort of their homes. Not only do we provide our clients with the highest level of services, but we also give them peace of mind that our team is reliable. Our plumbers are always on time to scheduled appointments and are ready to help you solve your plumbing issues in one visit. If you need emergency repairs on the weekend or in the evenings, we don’t require overtime charges.

Contact our reliable plumbers today to schedule an appointment at (800) 259-7705!

See why homeowners love to work with us

Customer Reviews

4.82 (121536 reviews)

Brian Ridenour

Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!

Refind Vintage

We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.

Suzyn Purdy

Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.

Larry Murphy

Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.

Jeremiah Fisher

A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!

Tammy Spencer

Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!

Derek Sharp

Mike did a fantastic job for us. He had a couple of items to work and he did so in a highly professional and caring way. I am so grateful for his time and expertise! Will no doubt call again when our home needs plumbing advise!

Wesley Patterson

David was incredible helping us out getting our hot water back on. He could not finish on Friday because of parts not being available but came in first thing Monday morning and got us taken care of.

Tiffany Rose

⭐⭐⭐⭐⭐ Excellent Service! Highly Recommend! I highly recommend Benjamin Franklin Plumbing for all your plumbing needs, big or small! I recently needed to have a pop-up sink drain assembly replaced, and Bryson J. was the technician sent to assist me. Bryson was professional, knowledgeable, kind, and courteous throughout the entire process. He completed the repair efficiently, made sure everything was working properly, and left my bathroom clean and tidy afterward. It's refreshing to receive such excellent customer service! I truly appreciate Bryson's professionalism and attention to detail. Thank you, Bryson, for a job well done! I would definitely recommend Benjamin Franklin Plumbing to anyone in need of reliable, quality plumbing services!

SANDI BERRY

Did a great job. Fast affordable service. Definitely would call again if plumber is needed