Benjamin Franklin Plumbing technician helping clients

Code of Ethics

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4.82 (115156 reviews)

Voted Best Plumbers!

published by Forbes Magazine

The Benjamin Franklin Plumbing Code of Ethics

At Benjamin Franklin Plumbing, our first priority is our customers’ satisfaction. We make calling a plumber as easy as possible by providing convenient hours and always arriving on time to scheduled appointments. We know plumbing issues can occur at inconvenient times and can be challenging to resolve without plumbing professionals.

Our experienced plumbers are well-known in the area for our professional services and our excellent customer service because our team adheres to a strong code of ethics.

If you contact our team of plumbing professionals, you can rest assured that your plumbing issues will be solved right the first time. We do all of our work with courtesy, competence, cleanliness, and character. At every Benjamin Franklin Plumbing location, your satisfaction is 100% guaranteed.

Integrity - We are forthright and truthful with customers, employees, vendors, and other stakeholders. We keep our promises.
Respect for the Law - We adhere to all governing laws, regulations, and ordinances that pertain to the plumbing industry as prescribed by federal, state, municipal, and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
Excellence - We design, install, service, and repair plumbing systems and parts in strict accordance with the highest industry standards.
Safety & Reputation - We maintain a clean, safe, respectable, and reputable place of business that reflects the high standards of the Benjamin Franklin Plumbing brand.
Teamwork - We support each member of the team to strengthen the brand and build successful long-term relationships.
Service - We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
Respect for Others - We treat our customers, fellow employees, and other industry professionals with the utmost respect.
Privacy - We show the highest respect for the sanctity of our customers' homes and their privacy.
Competition - We value fair competition. We advertise, promote, and market our brand fairly and accurately and in a manner that reflects the high standards of the Benjamin Franklin Plumbing brand.

Contact Our Reliable Plumbers Today at (800) 259-7705!

At Benjamin Franklin Plumbing, we care about our clients and want them to regain the comfort of their homes. Not only do we provide our clients with the highest level of services, but we also give them peace of mind that our team is reliable. Our plumbers are always on time to scheduled appointments and are ready to help you solve your plumbing issues in one visit. If you need emergency repairs on the weekend or in the evenings, we don’t require overtime charges.

Contact our reliable plumbers today to schedule an appointment at (800) 259-7705!

See why homeowners love to work with us

Customer Reviews

4.82 (115156 reviews)

Justin Jordan

David was amazing. Top notch, patient, above and beyond service. A stand-up guy. Congrats, you’ve earned yourself a loyal repeat customer.

Maurice Head

Roderick was wonderful!!!

Bradley Hinton

The company is amazing from top to bottom. Professional, courteous and just a great company overall, I recommend them for all your plumbing needs!

Joel Braswell

Great plumbing company that helped with my water heater leak

Matthew Wallace

Great plumbing company that helped with my water heater leak.

Danny Navarro

These guys exceeded our expectations from start to finish. From the first call to the completion of the job, everything was handled professionally and smoothly. The team was easy to work with, communicated clearly, and made the whole process stress-free.

Kate Carpenter

Great company. Helped diagnose and fix problem quickly

Jene Worthem

If you’re looking for someone reliable, hardworking, and genuinely dedicated to their craft, I highly recommend Benjamin Franklin Plumbing. Watching them build this business through hard work, consistency, and determination has been inspiring. The owners truly care about their customers, they take pride in doing quality work, and go way above and beyond to get the job done right. Good people are hard to find, and if you need plumbing services, water heater repair, etc support business owners who put their hearts into everything they do. Highly recommend!

Glenn Page

I had a great experience with Benjamin Franklin Plumbing. The technician arrived exactly on time and was very professional. They explained the issue clearly, gave me an upfront price before starting, and left the work area spotless. It’s a relief to find a reliable trustworthy plumber—highly recommend

Juanita Munoz

My technician Richard M came out to do a service and was very professional. He completed his task within a timely manner. More affordable than most in our area. Would highly recommend this company.