Customer Reviews

Benjamin Franklin Plumbing

4.81 (98876 reviews)

Rebecca Howarth

September 12, 2025

We had service from Benjamin Franklin and could not be more pleased. They are honest decent people which is hard to find in the plumbing industry. A++ For sure using them in the future. Thanks Guys!

Deanna Allred

September 6, 2025

What a great experience I had with Ben Franklin Plumbing- on time, professional and the best in customer service - Brad was outstanding in going the extra mile to help resolve the issue with my water heater. Thank you Brad!

Kyle Tow

September 5, 2025

Daniel did an outstanding job fixing our sewer pump issues. He was extremely prompt, even arriving early and ready to get the job done. He quickly identified the problem, explained the solution clearly, and had everything taken care of in no time. His professionalism and efficiency made the whole process stress-free. I’ll definitely continue using Benjamin Plumbing for future needs—highly recommend!

Darya B

September 5, 2025

Keith did an excellent job! He was professional, on time, and really knew what he was doing. He quickly diagnosed the issue, explained everything clearly, and made the repair without any hassle. The quality of his work shows—everything is working perfectly now. On top of that, he was friendly and respectful, which made the whole experience stress-free. I would highly recommend Keith to anyone looking for a reliable plumber who goes above and beyond.

Melissa Pereyo

September 5, 2025

Scheduling my appointment was easy and I received helpful information on my provider’s arrival time. Kevin was very patient in explaining in detail the services they could provide and what my home could benefit from. He laid out the estimate and costs with no pressure but an honest evaluation of what was needed. Very pleased with my experience!

Vonda Brooks

September 5, 2025

This was our first time calling. Very professional and knowledgeable. Our Rep, Chris Fontenot, was an absolute pleasure to work with and very thorough. The entire team that came out and played a part in the repairs was very professional and every one was so pleasant. The work was impeccable! Great job Benjamin Franklin Plumbing, you have a new customer!

Andrew Hays

September 5, 2025

Mike clearly communicated when he would be arriving, identified the issue and fixed it quickly (and at a lower cost than another plumbing company that quoted us). We are very happy with the experience.

Tony K Peters

September 5, 2025

Brandon and Nate where punctual on-time thumbs up 👍. They where friendly and polite. We had an issue with installing a new toilet that was bigger and longer than the original area allowed so we had to modify the floor space near the toilet edge and move it back away from the area to allow for the toilet to fit properly in place. Thank you to the crew for a great job. We reside in a modular home with wood flooring.

melissa rogers

September 4, 2025

Jacob did amazing quality work on our waterline that burst. Very professional, friendly and knowledgeable. Would highly recommend his service

Brian Atwater

September 4, 2025

We have had the pleasure of having your employee Brad service our home several times now and has always been top notch!! Brad is the epitome of great customer service, he should be leveraged as an example for others! Awesome job Brad, thanks again you rock!!

Reviews

4.81

98876 reviews

  • Rebecca Howarth Profile Picture

    Rebecca Howarth

    We had service from Benjamin Franklin and could not be more pleased. They are honest decent people which is hard to find in the plumbing industry. A++ For sure using them in the future. Thanks Guys!

  • Deanna Allred Profile Picture

    Deanna Allred

    What a great experience I had with Ben Franklin Plumbing- on time, professional and the best in customer service - Brad was outstanding in going the extra mile to help resolve the issue with my water heater. Thank you Brad!

  • Kyle Tow Profile Picture

    Kyle Tow

    Daniel did an outstanding job fixing our sewer pump issues. He was extremely prompt, even arriving early and ready to get the job done. He quickly identified the problem, explained the solution clearly, and had everything taken care of in no time. His professionalism and efficiency made the whole process stress-free. I’ll definitely continue using Benjamin Plumbing for future needs—highly recommend!

  • Darya B Profile Picture

    Darya B

    Keith did an excellent job! He was professional, on time, and really knew what he was doing. He quickly diagnosed the issue, explained everything clearly, and made the repair without any hassle. The quality of his work shows—everything is working perfectly now. On top of that, he was friendly and respectful, which made the whole experience stress-free. I would highly recommend Keith to anyone looking for a reliable plumber who goes above and beyond.

  • Melissa Pereyo Profile Picture

    Melissa Pereyo

    Scheduling my appointment was easy and I received helpful information on my provider’s arrival time. Kevin was very patient in explaining in detail the services they could provide and what my home could benefit from. He laid out the estimate and costs with no pressure but an honest evaluation of what was needed. Very pleased with my experience!

  • Vonda Brooks Profile Picture

    Vonda Brooks

    This was our first time calling. Very professional and knowledgeable. Our Rep, Chris Fontenot, was an absolute pleasure to work with and very thorough. The entire team that came out and played a part in the repairs was very professional and every one was so pleasant. The work was impeccable! Great job Benjamin Franklin Plumbing, you have a new customer!

  • Andrew Hays Profile Picture

    Andrew Hays

    Mike clearly communicated when he would be arriving, identified the issue and fixed it quickly (and at a lower cost than another plumbing company that quoted us). We are very happy with the experience.

  • Tony K Peters Profile Picture

    Tony K Peters

    Brandon and Nate where punctual on-time thumbs up 👍. They where friendly and polite. We had an issue with installing a new toilet that was bigger and longer than the original area allowed so we had to modify the floor space near the toilet edge and move it back away from the area to allow for the toilet to fit properly in place. Thank you to the crew for a great job. We reside in a modular home with wood flooring.

  • melissa rogers Profile Picture

    melissa rogers

    Jacob did amazing quality work on our waterline that burst. Very professional, friendly and knowledgeable. Would highly recommend his service

  • Brian Atwater Profile Picture

    Brian Atwater

    We have had the pleasure of having your employee Brad service our home several times now and has always been top notch!! Brad is the epitome of great customer service, he should be leveraged as an example for others! Awesome job Brad, thanks again you rock!!