The City of Winchester is an independent city and the historic heart of the region, home to the Old Town Walking Mall on Loudoun Street, the Apple Blossom Festival, and some of the oldest homes in Virginia. Founded in 1744, the city's character comes with character-rich plumbing, and Benjamin Franklin Plumbing® of Winchester knows these homes well.
We bring on-time, honest service to every Winchester City address, backed by our promise: if there's any delay, it's you we pay.
Every Winchester City home has access to our full range of plumbing services. The menu is the same across our entire Winchester and Frederick County service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for Winchester City homeowners facing burst or frozen pipes, sewer or septic backups, well-pump failures, or no-water situations, day or night, weekends and holidays, with no after-hours fees.
Expert diagnosis and repair of leaks, fixtures, and supply problems, with our plumbers trained to resolve up to 90% of issues on the first visit.
Drain cleaning and hydro jetting with camera inspection to clear recurring clogs and find the real cause.
Water heater repair, replacement, and installation, including tankless systems, the Valley's hard water deposits scale that shortens a heater's life, so sizing and maintenance matter.
Sewer line repair and replacement, trenchless options, and septic service for the county's many septic-connected homes.
Pipe repair and whole-home repiping for aging galvanized and lead-era systems, plus frozen-pipe repair through cold Shenandoah Valley winters.
Non-destructive leak detection and hidden and slab leak repair that pinpoint basement, wall, and buried-line leaks before we cut into anything.
Water softeners and filtration for the limestone-hard water common across the Valley, plus iron and sulfur treatment for homes on private wells.
Well pump repair and replacement and pressure-tank service for the many Frederick County homes on private wells.
Gas line repair, replacement, and installation for ranges, water heaters, generators, and outdoor features.
Sump pump installation and repair, including battery backups and ejector pumps, to keep basements and crawlspaces dry through wet weather and snowmelt.
Faucets, toilets, sinks, and garbage disposals repaired and installed.
Commercial plumbing service for area businesses, restaurants, retail, and multi-family properties.
Winchester City runs its own water and sewer utilities, drawing water from the North Fork of the Shenandoah River. But the defining plumbing factor in the city is the age of its housing. Old Town and the historic neighborhoods are full of beautiful older homes that often carry the piping of their era. This includes galvanized steel that corrodes and restricts flow, cast-iron drains that rust from the inside, and, in the oldest homes, lead service lines or solder that are best replaced.
Repiping, water-line replacement, and sewer work are among the most common services we provide in the city, planned to protect original finishes. Even on city water, the Valley's hard water builds scale, so softeners and filtration remain valuable. And like everywhere here, hard winter freezes threaten the exposed runs that older homes so often have.
Older homes need a plumber who understands them. We plan repairs to protect original finishes, work cleanly with drop cloths and shoe covers, and explain everything in plain language before we begin. We offer up-front pricing and financing on larger jobs like repiping and lead-line replacement. Our commercial team also keeps Old Town's restaurants and shops running.
if there's any delay, it's you we pay, $5 for every minute we're late, up to $300. See our guarantees.
you approve every price before any work begins, no meter running, no surprises.
we stand behind our materials, labor, and craftsmanship.
we answer the phone around the clock, every day of the year, with no after-hours fees, vital during a hard freeze, a well-pump failure, or a backed-up septic line.
background-checked, drug-tested professionals with verified licensing, liability coverage, and workers' compensation.
your neighbors here in Winchester City, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Club membership with annual safety inspections, leak checks, water heater and softener tune-ups, priority service, and discounts.
Historic homes reward attention. If your water runs rusty, your pressure has faded, or you've had repeated leaks, those point toward aging galvanized or lead-era piping worth investigating before a failure. Recurring drain backups in these old neighborhoods often mean deteriorated sewer lines. And before winter, protect the exposed runs older city homes tend to have.
Call Benjamin Franklin Plumbing® of Winchester at (540) 217-3947 anytime, day or night, or book your appointment online. Meet the Winchester team behind every visit. We proudly serve Winchester City and the surrounding Winchester and Frederick County communities, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Winchester-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Linda Burns
I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.
W P
Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!
Brian Ridenour
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
Dennis Sen
10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
Suzyn Purdy
Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.
Larry Murphy
Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.
Jeremiah Fisher
A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!
Tammy Spencer
Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!
Paula Thompson
The guys were personable, have plumbing experience and seemed knowledgeable of the situation.
Yes. Older Winchester homes can have lead service lines or lead solder. We inspect, test where appropriate, and replace lead-era service lines and piping to protect your water, with honest, up-front pricing.
We plan routes carefully to minimize wall access and protect your home's character, then patch and clean up afterward. We'll walk you through exactly what's involved before starting.
The City of Winchester operates its own water and sewer system, drawing water from the North Fork of the Shenandoah River. We tailor recommendations accordingly.
Often yes. The Valley's water is hard even when treated, and a softener protects your water heater and fixtures from scale. We test your water and advise honestly.
Yes. We serve restaurants, shops, and offices downtown, with 24/7 emergency response and preventive maintenance to avoid closures.
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