Customer Reviews

Benjamin Franklin Plumbing

4.82 (121536 reviews)

Brian Ridenour

October 27, 2026

Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!

Refind Vintage

October 27, 2026

We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.

Suzyn Purdy

October 26, 2026

Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.

Larry Murphy

October 26, 2026

Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.

Jeremiah Fisher

October 26, 2026

A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!

Tammy Spencer

October 26, 2026

Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!

Derek Sharp

October 26, 2026

Mike did a fantastic job for us. He had a couple of items to work and he did so in a highly professional and caring way. I am so grateful for his time and expertise! Will no doubt call again when our home needs plumbing advise!

Wesley Patterson

October 26, 2026

David was incredible helping us out getting our hot water back on. He could not finish on Friday because of parts not being available but came in first thing Monday morning and got us taken care of.

Tiffany Rose

October 26, 2026

⭐⭐⭐⭐⭐ Excellent Service! Highly Recommend! I highly recommend Benjamin Franklin Plumbing for all your plumbing needs, big or small! I recently needed to have a pop-up sink drain assembly replaced, and Bryson J. was the technician sent to assist me. Bryson was professional, knowledgeable, kind, and courteous throughout the entire process. He completed the repair efficiently, made sure everything was working properly, and left my bathroom clean and tidy afterward. It's refreshing to receive such excellent customer service! I truly appreciate Bryson's professionalism and attention to detail. Thank you, Bryson, for a job well done! I would definitely recommend Benjamin Franklin Plumbing to anyone in need of reliable, quality plumbing services!

SANDI BERRY

October 25, 2026

Did a great job. Fast affordable service. Definitely would call again if plumber is needed

Reviews

4.82

121536 reviews

  • Brian Ridenour Profile Picture

    Brian Ridenour

    Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!

  • Refind Vintage Profile Picture

    Refind Vintage

    We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.

  • Suzyn Purdy Profile Picture

    Suzyn Purdy

    Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.

  • Larry Murphy Profile Picture

    Larry Murphy

    Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.

  • Jeremiah Fisher Profile Picture

    Jeremiah Fisher

    A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!

  • Tammy Spencer Profile Picture

    Tammy Spencer

    Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!

  • Derek Sharp Profile Picture

    Derek Sharp

    Mike did a fantastic job for us. He had a couple of items to work and he did so in a highly professional and caring way. I am so grateful for his time and expertise! Will no doubt call again when our home needs plumbing advise!

  • Wesley Patterson Profile Picture

    Wesley Patterson

    David was incredible helping us out getting our hot water back on. He could not finish on Friday because of parts not being available but came in first thing Monday morning and got us taken care of.

  • Tiffany Rose Profile Picture

    Tiffany Rose

    ⭐⭐⭐⭐⭐ Excellent Service! Highly Recommend! I highly recommend Benjamin Franklin Plumbing for all your plumbing needs, big or small! I recently needed to have a pop-up sink drain assembly replaced, and Bryson J. was the technician sent to assist me. Bryson was professional, knowledgeable, kind, and courteous throughout the entire process. He completed the repair efficiently, made sure everything was working properly, and left my bathroom clean and tidy afterward. It's refreshing to receive such excellent customer service! I truly appreciate Bryson's professionalism and attention to detail. Thank you, Bryson, for a job well done! I would definitely recommend Benjamin Franklin Plumbing to anyone in need of reliable, quality plumbing services!

  • SANDI BERRY Profile Picture

    SANDI BERRY

    Did a great job. Fast affordable service. Definitely would call again if plumber is needed