Westerville was settled around 1810 and named for Matthew Westervelt, who gave land for a Methodist church in 1836. It became known as the "Dry Capital of the World" after the Anti-Saloon League moved its national headquarters here in 1909. Most of the old city sits in Franklin County, but Westerville has grown north across County Line Road into Delaware County, where ZIP 43082 now holds the Westar business district and a long list of newer neighborhoods. That northern side is where Benjamin Franklin Plumbing of Delaware serves Westerville homeowners.
We're The Punctual Plumber, and we mean it: if we arrive late, we pay you $5 a minute, up to $300.
The Delaware County side of Westerville is much newer than Uptown. Census estimates for ZIP 43082 put the median home at about the year 2000, with roughly seven in ten homes built in the 1990s and 2000s. Those houses are now 15 to 35 years old, which is right when original water heaters, sump pumps, pressure-reducing valves, faucet cartridges and toilet parts start to give out.
Westerville is one of the few central Ohio cities that runs its own water utility. The city treats water drawn from Alum Creek and describes it as moderately hard, around 7 grains per gallon. Some 43082 addresses outside city limits get Del-Co Water instead, which is similar in hardness. Inside the city, wastewater is collected by Westerville and treated by contract with Columbus or the Delaware County sewer district. Like the rest of the area, the ground here is heavy clay, so sump pumps and clear buried drain lines do a lot of work after a storm.
A lot of northern Westerville homes have finished basements, two or three full baths and an irrigation system. More fixtures means more places for a slow leak to hide, and an upstairs toilet that runs or a shower valve that drips can waste water for months. On every visit, our plumbers check water pressure, look at the age of your water heater and sump pump and point out anything that's close to failing. You get the facts and the price up front, and you decide what to do.
In the fall, have the irrigation system blown out and shut off the supply to it, then drain outdoor faucets and disconnect hoses. Before spring storms, pour a bucket of water into the sump pit to make sure the pump kicks on, and check the backup battery. Once a year, flush the water heater. If you have a softener, keep the salt topped off so scale doesn't build back up.
Call Benjamin Franklin Plumbing of Delaware or book online. We serve the Delaware County side of Westerville and the surrounding townships.
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Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
David Hill
Brandon is personable, competent, thorough!!!
Janel McCrory
They were top notch!Timely response and their professionalism and quality of work was a 10/10! Highly recommend! Thank you for all of your help!
J Ciapala
Davy Hunt is the best plumber I’ve ever had and I’ve had a few. Courteous, polite and very friendly and exceptionally good at what he does. Ask for him specifically. 6 stars out of 5. Thank you
Peter Klemkowsky
After investigating, multiple breaks were repaired after the water meters. Stayed until full repair was completed and disturbed area repaired. Great job. I will consider hiring Ben Franklin for any additional repairs needed.
Zachary Temple
Quick to respond and get out to look at the job. Excellent work, done quickly and prices were reasonable. Davy was great.
Lynne Jones
Very prompt response and very friendly and courteous people. Highly recommend.
Katherine Leitner
Great experience with this new company. John, the owner, was extremely helpful in his initial visit. Follow up appointments were needed and Hugo was assigned as our technician. Hugo was kind and knowledgeable. He explained everything and completed everything well. Will definitely recommend Benjamin Franklin Plumbing to friends and family.
Thomas Miller
Great service, worked over allotted time and did not charge more than agreed. Good guys, very pleased and will use again!
James
Needed a new well pump installed. Exceptional customer service, responsiveness, flexibility, communication, timeliness, quality, and technical expertise, all at a fair price. Highly recommend!
David O'Brien
Hugo arrived at my house within the window of time I was expecting which was helpful. I could tell he knew what he was talking about. He gave me several options including an option to finance the replacement of my hot water heater. In short, he was kind, courteous and professional.
We serve the Delaware County side of Westerville, ZIP 43082, along with nearby Genoa, Orange and Harlem townships. If you're not sure whether your address is in our area, call or book online and we'll let you know.
It's moderately hard. The city reports its treated water at around 7 grains per gallon, and Del-Co Water is similar. A softener can cut scale and help water heaters and fixtures last longer. We'll test your water and tell you if one makes sense.
If your home was built in the 2000s and still has its first tank water heater, it's past the typical 8 to 12 year life. Rust at the base, popping sounds or lukewarm water are signs it's time. We'll check it and give you options before it fails.
Our clay soil holds water, so pumps can cycle a lot after heavy rain. Constant running when it's dry can point to a stuck float, a bad check valve or water from a broken downspout line. We can find the cause.
In most cases, the homeowner is responsible for the sewer lateral from the house to the public main. If you have a backup, we'll camera the line and show you where the problem is.
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