West Dundee sits across the Fox River from East Dundee in Kane County, a historic village with a walkable downtown, riverfront charm, and a mix of old and new homes. Its character-rich housing brings character-rich plumbing, and Benjamin Franklin Plumbing® of Bartlett & Schaumburg is well equipped for it.
On time, every time, if there's any delay, it's you we pay.
Every West Dundee home has access to our full range of plumbing services. The menu is the same across our entire northwest-suburban service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for West Dundee homeowners facing burst or frozen pipes, sump pump failures, sewer or basement backups, or no-water situations, day or night, weekends and holidays, with no after-hours fees.
Expert diagnosis and repair of leaks, fixtures, and supply problems, with our plumbers trained to resolve up to 90% of issues on the first visit.
Drain cleaning and hydro jetting with camera inspection to clear recurring clogs and find the real cause.
Water heater repair, replacement, and installation, including tankless systems sized to your home.
Sewer line repair and replacement, trenchless options, and backwater-valve and flood-control work to stop the basement backups our region is prone to.
Pipe repair and whole-home repiping for aging galvanized and corroded systems, plus frozen-pipe repair through harsh Chicago winters.
Water service line repair and replacement, locate and replace aging and lead service lines, which Illinois now requires be removed.
Non-destructive leak detection and hidden and slab leak repair that pinpoint basement, wall, and buried-line leaks before we cut into anything.
Water softeners and filtration for Chicagoland's hard water, plus iron and hardness treatment for homes on private wells.
Sump pump installation and repair, including battery backups and ejector pumps, the essential defense for a northwest-suburban basement.
Well pump repair and replacement and pressure-tank service for Wayne and other properties on private wells.
Faucets, toilets, sinks, and garbage disposals repaired and installed.
Commercial plumbing service for area businesses, restaurants, retail, and multi-family properties.
Like its neighbor across the river, West Dundee's older core is full of homes that often carry galvanized, cast iron, and lead-era plumbing, making lead-line replacement (now required under Illinois law) and repiping timely services here. The village's Fox Valley water is hard, so softeners are a common upgrade to protect water heaters and fixtures.
West Dundee's riverfront and rolling terrain raise flood and backup concerns for lower-lying homes, so sump pumps with battery backups and backwater valves are worthwhile, and cold winters bring frozen-pipe risk to exposed runs. Newer subdivisions on the west side add modern copper and PEX systems to the village's mix.
West Dundee's blend of historic and newer homes fits our full-service approach, repiping and lead-line replacement that respect an old home, softeners and sump-pump protection for every home, and modern-systems work for the newer neighborhoods. Most jobs are resolved in a single visit.
if there's any delay, it's you we pay, $5 for every minute we're late, up to $300. See our guarantees.
you approve every price before any work begins, no meter running, no surprises.
we stand behind our materials, labor, and craftsmanship.
we answer the phone around the clock, every day of the year, with no after-hours fees, vital during a frozen pipe, a flooded basement, or a sewer backup.
background-checked, drug-tested professionals with verified licensing, liability coverage, and workers' compensation.
your neighbors here in West Dundee, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Club membership with annual safety inspections, leak checks, sump pump and water heater tune-ups, priority service, and discounts.
West Dundee's older homes reward attention: watch for rusty water, fading pressure, or repeated leaks that point to aging or lead-era pipe. Protect exposed runs before winter freezes, soften the Fox Valley's hard water, and near the river test your sump pump and consider a backwater valve before the wet spring.
Call Benjamin Franklin Plumbing® of Bartlett & Schaumburg at (630) 273-7408 anytime, day or night, or book your appointment online. Meet the Bartlett & Schaumburg team behind every visit. We proudly serve West Dundee and the surrounding northwest Chicago suburbs, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Bartlett-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Linda Burns
I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.
W P
Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!
Brian Ridenour
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
Dennis Sen
10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
Suzyn Purdy
Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.
Larry Murphy
Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.
Jeremiah Fisher
A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!
Tammy Spencer
Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!
Paula Thompson
The guys were personable, have plumbing experience and seemed knowledgeable of the situation.
If it's in the older core, possibly. Illinois now requires lead service line replacement, and we locate, test where appropriate, and replace lead-era lines and piping.
Yes. Fox Valley water is hard, and a softener protects your water heater, fixtures, and appliances from scale. We test and size it right.
Often. Lower, river-adjacent lots benefit from a reliable sump pump with battery backup and, where backups occur, a backwater valve.
Yes. We handle repair, partial repipe, and whole-home repipe of galvanized and lead-era systems, planned to protect your home's character.
Yes. Around the clock, every day, with the On-Time Guarantee and no after-hours fees.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.