Urbana is the charming seat of Champaign County, a historic small city north of Springfield, known for its handsome courthouse square, tree-lined streets, and surrounding farmland. As the other namesake of our franchise, Urbana is a community we know well, and Benjamin Franklin Plumbing® of Springfield and Urbana is the on-time team residents trust.
We carry a name trusted nationwide, Forbes' Top Ranked Plumbing Company of 2024, and the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise: if there's any delay, it's you we pay, $5 a minute up to $300.
Every Urbana home has access to our full range of plumbing services. The menu is the same across our entire Clark and Champaign County service area, and each service links to the national brand page with full details:
Urbana draws its water from municipal wells tapping the region's hard groundwater, so water softeners and iron filtration are frequently requested to protect water heaters, fixtures, and appliances from scale. As a historic small city, Urbana has many older homes near its downtown and courthouse square that may carry aging galvanized pipe, cast-iron drains, and lead-era service lines, making repiping and drain work common.
Like all of west-central Ohio, Urbana's cold winters make frozen-pipe protection important, and its full-basement homes need reliable sump pumps with battery backup against snowmelt and spring rains. The city's mature trees send roots into aging sewer laterals, properties on the rural edges rely on private wells and septic, and Urbana's businesses rely on dependable commercial plumbing.
The historic neighborhoods around Monument Square and the courthouse · The established homes along Scioto and Miami Streets · The areas near Urbana University and Melvin Miller Park · Rural-edge properties toward the countryside · And the homes and businesses across Urbana
As our second namesake city, Urbana is a community we know well, softeners for the hard water, repiping and sewer-root work for the historic homes, sump pumps and frozen-pipe protection for the season, and well service for rural-edge properties. Our stocked trucks resolve most calls on the first visit, on time and guaranteed.
Urbana's seasons set the schedule. Before winter, insulate exposed pipes, especially in older homes, and disconnect hoses; before spring, test the sump pump and its backup. Watch for the rusty water and low pressure that signal aging galvanized pipe, flush the water heater yearly for the hard water, and have older sewer lines checked for roots.
Call Benjamin Franklin Plumbing® of Springfield and Urbana at (937) 240-1192 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the Springfield and Urbana team behind every visit. We proudly serve Urbana and the surrounding Clark and Champaign County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Springfield and Urbana-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
David Hill
Brandon is personable, competent, thorough!!!
Janel McCrory
They were top notch!Timely response and their professionalism and quality of work was a 10/10! Highly recommend! Thank you for all of your help!
J Ciapala
Davy Hunt is the best plumber I’ve ever had and I’ve had a few. Courteous, polite and very friendly and exceptionally good at what he does. Ask for him specifically. 6 stars out of 5. Thank you
Peter Klemkowsky
After investigating, multiple breaks were repaired after the water meters. Stayed until full repair was completed and disturbed area repaired. Great job. I will consider hiring Ben Franklin for any additional repairs needed.
Zachary Temple
Quick to respond and get out to look at the job. Excellent work, done quickly and prices were reasonable. Davy was great.
Lynne Jones
Very prompt response and very friendly and courteous people. Highly recommend.
Katherine Leitner
Great experience with this new company. John, the owner, was extremely helpful in his initial visit. Follow up appointments were needed and Hugo was assigned as our technician. Hugo was kind and knowledgeable. He explained everything and completed everything well. Will definitely recommend Benjamin Franklin Plumbing to friends and family.
Thomas Miller
Great service, worked over allotted time and did not charge more than agreed. Good guys, very pleased and will use again!
James
Needed a new well pump installed. Exceptional customer service, responsiveness, flexibility, communication, timeliness, quality, and technical expertise, all at a fair price. Highly recommend!
David O'Brien
Hugo arrived at my house within the window of time I was expecting which was helpful. I could tell he knew what he was talking about. He gave me several options including an option to finance the replacement of my hot water heater. In short, he was kind, courteous and professional.
Often, yes. Older homes near downtown may have galvanized pipe, cast-iron drains, and lead-era service lines. We inspect for rusty water, low pressure, and recurring leaks and recommend repiping honestly, with care for an older home.
Yes. Urbana's well water is hard; a softener and iron filtration protect your plumbing and improve quality. We test and size it.
A sump pump with battery backup, good drainage, and a backwater valve guard against snowmelt and spring rains. We assess and install.
Yes. Many properties outside town are on private wells and septic; we service well pumps, pressure tanks, treatment, and septic-aware drains.
Yes, our emergency plumbers answer 24/7, every day, with the On-Time Guarantee and no after-hours fees.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.