Tucson is the heart of southern Arizona, a sprawling Sonoran Desert city in the shadow of the Santa Catalina and Tucson Mountains, home to the University of Arizona, historic barrio and downtown neighborhoods, vast midcentury and modern subdivisions, and a fast-growing metro of more than a million people. As our home base, Tucson is where Benjamin Franklin Plumbing® of Greater Tucson does its best work, and we're the on-time team the city counts on.
We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors, based right here in Tucson with an outstanding 4.9-star rating. We're The Punctual Plumber: if we're not on time, we pay you $5 a minute, up to $300.
Every Tucson home has access to our full range of plumbing services. The menu is the same across our entire Greater Tucson service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for Tucson homeowners facing burst or leaking pipes, slab leaks, sewer backups, water heater failures, or no-water situations, day or night, weekends and holidays.
Water softeners, filtration, and reverse-osmosis systems for Tucson's very hard water, cutting the scale that ruins water heaters, fixtures, and appliances, and addressing the arsenic, chromium, and other trace contaminants found in the region's groundwater-and-CAP blend.
Water heater repair, replacement, and installation and tankless systems, Tucson's hard water scales and shortens the life of water heaters, so flushing, repair, replacement, and tankless upgrades are among our most-requested services.
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis and camera sewer scoping, ideal for home purchases, fix-and-flips, and renovations.
Pipe repair and whole-home repiping for pipe scaled and corroded by hard water and the aging or polybutylene systems in older homes, plus water service line and leaking pipe repair.
Slab leak detection and repair, plus non-destructive leak detection and leak repair, finding hidden leaks under slabs and in buried lines before they waste precious water or damage a home.
Drain cleaning and hydro jetting with camera inspection, clearing scale, grease, mineral buildup, and roots from Sonoran Desert drain and sewer lines.
Sewer line repair and replacement and new sewer installation for aging and root-clogged laterals across the Tucson metro's older and newer neighborhoods.
Water pump and pressure-system service for the homes on private wells, booster systems, and storage tanks in the foothills and rural edges of Pima County.
Faucets, toilets, showers, sinks, bathtubs, and garbage disposals repaired and installed, plus outdoor plumbing for hose bibs, irrigation, and desert landscaping.
Tucson's range of homes shapes its plumbing, but one issue unites them all: very hard water. The city's blend of desert groundwater and imported Colorado River (CAP) water is very hard and getting harder, leaving white scale on fixtures, spotting glassware, and building up inside pipes and water heaters, so softeners, reverse osmosis, and whole-home filtration are the most valuable upgrades a Tucson homeowner can make, and they help address the arsenic, chromium, uranium, and airport-area PFAS found in parts of the supply. The historic barrio and downtown neighborhoods hold older homes with aging galvanized, cast-iron, and lead-era pipe worth repiping, while midcentury and later homes may have polybutylene worth watching.
Tucson's homes sit on concrete slabs over caliche hardpan, not basements, so slab-leak detection and repair are a defining local service, and finding hidden leaks conserves precious desert water. Hard-water scale makes water heater replacement and flushing constant, mature trees and aging laterals mean sewer scoping and repair (a service homebuyers, flippers, and renovators lean on), and the summer monsoon brings sudden storms and drainage concerns.
As the hometown team based right here in Tucson, we know the city's hard water, its historic homes, and its slab foundations, very hard water treatment and RO, water heater service, repiping and lead-era line replacement, slab-leak detection, sewer scoping for home sales and fix-and-flips, and drain and sewer work. Our stocked trucks fix most issues in one visit, and our 4.9-star reviews reflect clear, honest communication.
if we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
we stand behind our craftsmanship, and Greater Tucson homeowners rate us an outstanding 4.9 stars on Google, with reviews praising our clear communication and honest, no-pressure advice.
our vehicles stay stocked with parts, so we finish most plumbing services in a single visit, and we clean up after ourselves.
you approve every price before any work begins, no surprises, and our plumbers are known for telling you when you don't need an expensive repair.
from routine repairs to pre-purchase sewer scopes and fix-and-flip renovations, our team delivers work done right the first time.
we answer the phone around the clock, every day of the year, vital during a slab leak, a failed water heater, or a burst pipe.
background-checked, drug-tested professionals, licensed in Arizona (ROC 352230), with liability coverage and workers' compensation, and backed by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Tucson plumbing follows the desert calendar. Install and maintain a softener and RO system to fight the very hard water; flush the water heater yearly (more often here) to clear scale; watch for slab-leak signs as pipes age under the slab; before monsoon season, check drainage and have sewer lines scoped; and before a winter cold snap, insulate exposed pipes.
Call Benjamin Franklin Plumbing® of Greater Tucson at (520) 399-7992 anytime, day or night, or book your appointment online. Meet the Greater Tucson team behind every visit. We proudly serve Tucson and communities across the Tucson metro and Pima County, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Greater Tucson-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Linda Burns
I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.
W P
Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!
Brian Ridenour
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
Dennis Sen
10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
Suzyn Purdy
Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.
Larry Murphy
Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.
Jeremiah Fisher
A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!
Tammy Spencer
Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!
Paula Thompson
The guys were personable, have plumbing experience and seemed knowledgeable of the situation.
Tucson blends naturally hard desert groundwater with imported Colorado River (CAP) water, and the hardness is rising as the CAP share grows. It scales fixtures and destroys water heaters. A softener plus reverse osmosis for drinking water is the standard fix; we test and install the right system, and can address arsenic and other contaminants.
Older barrio and downtown homes often have corroding galvanized, cast-iron, or lead-era pipe, and midcentury-and-later homes may have polybutylene. Repiping restores pressure and prevents leaks; we inspect and recommend honestly, with care for a historic home.
Yes. Camera sewer scoping is one of our specialties, invaluable for homebuyers, inspectors, and fix-and-flip investors who need to know a line's condition before closing. We review the findings with you in plain language.
Warm spots on the floor, unexplained high water bills, low pressure, or the sound of running water with everything off. Tucson's slab foundations make these a real concern; we detect and repair them with minimal disruption.
Yes, our emergency plumbers answer around the clock, every day, from our home base right here in the city, backed by the On-Time Guarantee.
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