A plumbing emergency doesn't wait for business hours, and neither do we. Whether you're facing a burst pipe on a Sunday morning or need a water heater replaced before winter settles into Torrington, Benjamin Franklin Plumbing delivers the prompt, professional service you can depend on. With our 100% satisfaction guarantee and on-time promise, you can trust us to handle any plumbing challenge with the care and expertise your home deserves.

We provide a full range of plumbing solutions designed to meet the unique needs of local homeowners. Whether you're dealing with a sudden leak or planning a bathroom upgrade, our skilled plumbers deliver quality workmanship every time.
Our comprehensive services include:
You deserve a Torrington plumbing company that values your time and treats your home with respect. Our locally owned and operated team understands the specific challenges that Connecticut properties face, from older plumbing systems in historic downtown homes to modern installations in newer neighborhoods near Burr Pond State Park.
We stand behind our work with an on-time guarantee that compensates you if we're late.* Our transparent pricing means the estimate we provide is the price you pay, with no hidden fees or last-minute surprises. Every licensed plumber on our team gives you peace of mind from the moment we arrive at your door. Our plumbers arrive in Torrington fully equipped to handle most repairs on the first visit, saving you time and preventing repeat service calls.

What sets us apart is our commitment to exceptional service at every step. We've built our reputation on reliability, integrity, and expert craftsmanship that exceeds industry standards. As a trusted plumbing partner, we treat every home as if it were our own.
Our team takes pride in delivering plumbing services you can count on for years to come. From routine maintenance to complex installations, we bring the same dedication to quality and customer satisfaction that has made Benjamin Franklin Plumbing a Forbes-ranked plumbing leader nationwide.
Whether you need emergency plumbing assistance or routine service, our plumbers are ready to help. We understand that plumbing problems rarely happen at convenient times, which is why we make ourselves available around the clock to serve your needs.
Ready to experience worry-free plumbing in Torrington? Request an appointment with our experienced team today or call us at (800) 259-7705 for immediate assistance. We're here to keep your home's plumbing running smoothly with the professionalism and punctuality you deserve.
Learn more about our Andover-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
David Hill
Brandon is personable, competent, thorough!!!
Janel McCrory
They were top notch!Timely response and their professionalism and quality of work was a 10/10! Highly recommend! Thank you for all of your help!
J Ciapala
Davy Hunt is the best plumber I’ve ever had and I’ve had a few. Courteous, polite and very friendly and exceptionally good at what he does. Ask for him specifically. 6 stars out of 5. Thank you
Peter Klemkowsky
After investigating, multiple breaks were repaired after the water meters. Stayed until full repair was completed and disturbed area repaired. Great job. I will consider hiring Ben Franklin for any additional repairs needed.
Zachary Temple
Quick to respond and get out to look at the job. Excellent work, done quickly and prices were reasonable. Davy was great.
Lynne Jones
Very prompt response and very friendly and courteous people. Highly recommend.
Katherine Leitner
Great experience with this new company. John, the owner, was extremely helpful in his initial visit. Follow up appointments were needed and Hugo was assigned as our technician. Hugo was kind and knowledgeable. He explained everything and completed everything well. Will definitely recommend Benjamin Franklin Plumbing to friends and family.
Thomas Miller
Great service, worked over allotted time and did not charge more than agreed. Good guys, very pleased and will use again!
James
Needed a new well pump installed. Exceptional customer service, responsiveness, flexibility, communication, timeliness, quality, and technical expertise, all at a fair price. Highly recommend!
David O'Brien
Hugo arrived at my house within the window of time I was expecting which was helpful. I could tell he knew what he was talking about. He gave me several options including an option to finance the replacement of my hot water heater. In short, he was kind, courteous and professional.
To keep your water heater running smoothly in Torrington, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Torrington home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Torrington to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Torrington, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Torrington home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Torrington often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Torrington, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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