Toco Hills grew up around the shopping centers built in the 1950s where LaVista Road meets North Druid Hills Road. Wooded streets of ranch houses and split-levels spread out around them, between Clairmont Road, Emory and the South Fork of Peachtree Creek. It's one of the most varied neighborhoods in DeKalb County. Emory and CDC families, graduate students, young families and longtime residents who bought here decades ago all share its streets, and congregations of many faiths along LaVista Road and Clairmont Road help shape its character. Our shop is just west on Lambert Drive.
We're The Punctual Plumber, and we put money on it. If we're late, we pay you $5 a minute, up to $300. And with flexible financing on larger jobs, the right repair doesn't have to wait.
Emergency Plumbing: Burst pipes, sewer backups, water heater failures and no-water calls, including nights and weekends.
Sewer Line Camera Inspection & Replacement: Homes from the 1950s and '60s may still have their original clay or Orangeburg sewer pipe. Orangeburg is a tar-paper pipe that flattens and splits with age. We camera the line and show you exactly what you have.
Water Heaters & Tankless: Tank and tankless repair, replacement and installation. In a busy Toco Hills household, back-to-back showers and a full kitchen can drain a standard tank fast. A tankless unit heats water as you use it, so it doesn't run out, uses less energy because it isn't keeping 50 gallons hot around the clock and typically lasts around 20 years, against 8 to 12 for a tank. Gas tankless units usually need a larger gas line than 1950s homes were built with, so we size and upgrade it as part of the job, and financing is available.
Drain Cleaning & Hydro Jetting: Kitchen, bath and main-line drain cleaning, with hydro jetting for grease and roots in the main line.
Repiping: Replacing aging galvanized supply lines and failing original copper with new copper or PEX, whole-home or in sections.
Water Filtration & Whole-Home Water Quality: In-home water testing, whole-home filtration, under-sink drinking water systems and sediment protection for water heaters, for better water at every tap and longer-lasting plumbing.
Kitchen Plumbing: Sink, dishwasher, disposal and gas range hookups, including kitchens set up with two sinks or two dishwashers.
Split-Level & Basement Plumbing: Sump pumps, sewage ejector pumps and basement bathrooms for the split-levels and daylight basements on Toco Hills' sloping lots.
Gas Line Installation & Repair: Gas lines for ranges, water heaters, dryers and grills, plus leak testing on older piping.
Leak Detection: Finding hidden leaks in walls, under slabs and in crawlspaces before they turn into water damage.
Fixtures, Faucets, Toilets & Disposals: Repairs and replacements for every room in the house.
Most of Toco Hills was built in the decade or two after World War II. That means a lot of homes are 60 to 70 years old and reaching the end of life for their original plumbing at about the same time. Original sewer laterals from that era were often clay or Orangeburg pipe, and Orangeburg in particular was never meant to last this long. Supply lines may be galvanized steel or early copper. Many houses have been remodeled more than once, so it's common to find several generations of pipe in one home.
Toco Hills is in unincorporated DeKalb County, and water and sewer come from the DeKalb County Department of Watershed Management. The biggest issues are age, roots from the neighborhood's tall hardwoods, and the hills themselves. Homes built into a slope often have a lower level that sits below the sewer line and depends on a pump to move water out.
Your water is treated by the DeKalb County Department of Watershed Management to meet federal drinking water standards. But by the time it reaches your tap in Toco Hills, it has traveled through miles of city mains and then through your own pipes, and in 1950s and '60s homes where original galvanized lines and aging copper are still in service, that last stretch matters. When we test water in Intown homes, we regularly find the taste and smell of chlorine-based disinfectants, along with sediment and rust from aging pipe.
That affects more than your drinking glass. It's the water you shower in, brush your teeth with, wash clothes and dishes in and cook with. Sediment also wears out the equipment you've paid for, including water heaters, tankless units, faucets, dishwashers and washing machines, and shortens the life of the plumbing itself.
Every visit we make includes a free test of your water for chlorine, and we'll show you the results before recommending anything. If you want a fuller picture, ask about testing for sediment and other issues too. Your options include:
Whole-home filtration: Filters every tap and shower in the house, reducing chlorine taste and odor, sediment and rust, for better water for bathing, washing and cooking, and less wear on pipes, fixtures and appliances.
Drinking water systems: Under-sink reverse osmosis or carbon filtration for cleaner-tasting water for drinking, coffee and cooking.
Sediment protection for water heaters: A sediment filter ahead of a tank or tankless water heater helps it run efficiently and last longer.
When a 1950s Orangeburg sewer line finally collapses, or a large household needs a bigger water heater, the cost can arrive all at once. Benjamin Franklin Plumbing of Intown Atlanta offers flexible financing with monthly payment options, subject to credit approval. That covers sewer line replacement, repiping, tankless and high-capacity water heaters, and ejector pump replacement.
You'll see the up-front price first, then choose how to pay. Ask your technician about financing on any job, or apply on our financing page before your visit.
Financing page: https://www.benjaminfranklinplumbing.com/intown-atlanta/financing/
Streets around the Toco Hills shopping centers at LaVista Road and North Druid Hills Road
Neighborhoods along LaVista Road toward Briarcliff Road
Homes between North Druid Hills Road and Clairmont Road
Streets near Emory and the South Fork of Peachtree Creek
The rest of Toco Hills (ZIP codes 30329 and 30033)
Toco Hills calls tend to follow the calendar of the house. A main line that backs up because an Orangeburg lateral has finally collapsed. A water heater that can't keep up when the whole family is home. A sump or ejector pump in a split-level that quits during a summer storm. That's why our techs check the age of your water heater, look at any pumps and recommend a sewer camera inspection when the line is original. You'll have time to plan a replacement instead of dealing with a backup before a holiday. Our trucks are stocked, and most calls are fixed on the first visit.
Toco Hills homes are reaching the age when original systems start to fail together. Call us if you notice:
A sewage smell or damp patch in the yard, a possible sign of failing Orangeburg pipe
A lower-level drain that backs up or an ejector pump alarm
A water heater rusting at the base
Slow, gurgling or repeatedly clogged drains
More than one fixture backing up at the same time
Hot water that runs out early or never gets hot enough
Damp spots, stains or a water bill that rises for no clear reason
On time: We arrive in the window we promised, in clean uniforms with shoe covers, or we pay you $5 a minute, up to $300.
Diagnosis: We find the root cause, using a high-definition camera on drain and sewer lines when needed.
Free water test: Every visit includes a free chlorine test of your water, with the results explained on the spot.
Up-front price: You get the exact price, with good, better and best options and financing available, before any work begins.
Clean finish: We complete the work and clean up before we leave.
There's no single price, because cost depends on where the problem is, how severe it is, the materials and the repair method. Clearing a kitchen drain is a quick visit. Replacing a collapsed Orangeburg sewer line or upgrading a busy household to tankless is a larger project, which is where financing helps. Either way, you'll see the full price before we start, with no meter running, and larger jobs can be financed with monthly payments, subject to credit approval.
The On-Time Guarantee: If we're late, we pay you $5 for every minute, up to $300.
Up-Front Pricing: You see and approve the price before any work begins. No meter running.
Flexible Financing: Monthly payment options on larger jobs, subject to credit approval.
100% Satisfaction Guarantee: We stand behind our materials, labor and craftsmanship.
Licensed & Insured: Background-checked, drug-tested professionals.
Locally Owned, Nationally Backed: Based at 800 Lambert Dr NE in Atlanta, with a national brand behind us.
Good, Better, Best Options: Clear choices on every repair or replacement.
Benjamin Franklin Plumbing® Club: Annual plumbing inspections, priority service and member discounts.
Free Water Test on Every Visit: A free chlorine test of your water, every time we're in your home.
Heroes Discount: 15% off for military, veterans, first responders, healthcare workers and educators.
Benjamin Franklin Plumbing of Intown Atlanta serves 18 neighborhoods across Intown Atlanta and Decatur. If you're close to Toco Hills, you may also be in one of these, each with its own page:
Before the fall holidays, when kitchens and guest bathrooms work hardest, have slow drains cleared and check that the water heater can keep up. Before a hard freeze, disconnect hoses and protect any pipes in garages, crawlspaces and unheated lower levels. Test sump and ejector pumps before the spring and summer storm season. After a long dry spell, watch for a gurgling or slow main drain, because roots move into sewer lines when the soil dries out.
Call Benjamin Franklin Plumbing of Intown Atlanta at (678) 813-1776 or book your appointment online. Every visit includes a free chlorine test of your water, and flexible financing is available on larger jobs. We serve Toco Hills and the rest of Intown Atlanta.
Learn more about our Intown Atlanta-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Linda Burns
I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.
W P
Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!
Brian Ridenour
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
Dennis Sen
10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
Suzyn Purdy
Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.
Larry Murphy
Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.
Jeremiah Fisher
A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!
Tammy Spencer
Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!
Paula Thompson
The guys were personable, have plumbing experience and seemed knowledgeable of the situation.
It may. Orangeburg pipe was used in many homes built in the 1950s and '60s, and it deforms and cracks as it ages. A sewer camera inspection is the only reliable way to know what you have. We'll show you the footage and explain your options.
Yes. We offer flexible financing with monthly payment options, subject to credit approval, on larger jobs like replacing an Orangeburg sewer line, repiping, or upgrading to a tankless or high-capacity water heater. You'll get the up-front price first, then choose how to pay.
Yes. We regularly plumb kitchens with two sinks, two dishwashers and separate prep areas, along with the drain and venting work they need.
A lower level that sits below the sewer line usually drains through an ejector pump. A failing pump, a stuck float or a clogged line can all cause slow drains or backups. We'll find which and repair or replace the pump.
Toco Hills is in unincorporated DeKalb County, so water and sewer come from the DeKalb County Department of Watershed Management. The private sewer lateral from your house to the county connection is generally the homeowner's responsibility.
Yes. We cover Toco Hills and the surrounding neighborhoods in the 30329 and 30033 ZIP codes, from LaVista Road and North Druid Hills Road over to Clairmont Road and Emory.
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