Surprise
Plumbers!

Find your local plumber and request service.

Book Now

4.82 (121619 reviews)

Plumbing Services in Surprise, AZBenjamin Franklin Plumbing® of Phoenix

Your Trusted Surprise Plumber

Surprise is one of the Valley's fastest-growing cities, a booming northwest Valley community of vast new master-planned subdivisions, active-adult communities, and spring-training baseball, expanding into the desert along Grand Avenue and Bell Road. Benjamin Franklin Plumbing® of Phoenix is the on-time team Surprise families count on.

602-461-8364 Book your appointment online

On time, every time, “if there's any delay, it's you we pay!”™ We've served the Valley for over 30 years.

24/7

Around-the-clock emergency service

100%

Satisfaction Guarantee: we back our parts and workmanship with a two-year 100% satisfaction guarantee, and our 4

for every minute we're late, up to 60 minutes or $300

Comprehensive Plumbing Services in Surprise

Every Surprise home has access to our full range of plumbing services. The menu is the same across our entire Valley of the Sun service area, and each service links to the national brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Surprise homeowners facing burst or leaking pipes, slab leaks, sewer backups, water heater failures, or no-water situations, day or night, weekends and holidays.

Water Treatment, Softeners & RO
Water softeners, filtration, and reverse-osmosis systems for the Valley's very hard water, cutting the scale that ruins water heaters, fixtures, and appliances, and addressing the arsenic, chromium, and other trace contaminants found in the region's Colorado River (CAP), Salt River Project (SRP), and groundwater blend.
Water Heaters & Tankless
Water heater repair, replacement, and installation and tankless systems, Phoenix's very hard water scales and shortens the life of water heaters (cutting efficiency dramatically), so flushing, repair, replacement, and tankless upgrades are among our most-requested services.
Plumbing Repairs & Inspection
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our trucks stocked to fix most issues in a single visit.
Piping, Repiping & Water Lines
Pipe repair and whole-home repiping for pipe scaled and corroded by hard water and the aging or polybutylene systems in older homes, plus water service line and leaking pipe repair.
Slab Leak & Leak Detection
Slab leak detection and repair, plus non-destructive leak detection and leak repair, finding hidden leaks under slabs and in buried lines before they waste precious water or damage a home.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection, clearing scale, grease, mineral buildup, and roots from Valley drain and sewer lines.
Sewer Line Repair, Replacement & Trenchless
Sewer line repair and replacement and trenchless options for aging and root-clogged laterals, often with minimal digging in the hard caliche ground.
Gas Lines
Gas line installation and repair for water heaters, ranges, pool heaters, outdoor kitchens, and fire pits, installed and tested safely by licensed professionals.
Fixtures, Outdoor & Disposals
Faucets, toilets, showers, sinks, bathtubs, and garbage disposals repaired and installed, plus outdoor plumbing for hose bibs, irrigation, and desert landscaping.

Surprise's rapid growth shapes its plumbing, but even its newest homes face the Valley's very hard water. The city's tap water is very hard, scaling fixtures and shortening water heater life from day one, so softeners, reverse osmosis, and filtration are top upgrades even in new construction, and they address arsenic and trace contaminants. Surprise pairs sprawling new subdivisions with large active-adult communities (like Sun City Grand), so water heater, repiping, and fixture service is steady, and desert-edge homes may be on wells.

Surprise homes sit on concrete slabs over caliche, not basements, so slab-leak detection matters even in newer homes, and finding hidden leaks conserves water. Hard-water scale makes water heater service and softener installation frequent even on new units, the summer monsoon brings storm drainage concerns, and the extreme heat pushes plumbing hard.

Surprise Neighborhoods and Areas We Serve

The active-adult community of Sun City Grand
Master-planned communities like Marley Park and Prasada
Homes near the spring-training complex and Surprise Stadium
Desert-edge subdivisions toward the White Tank Mountains
And the homes across Surprise

Surprise Local Insight

Surprise's new and active-adult homes get our full range, very hard water treatment and RO (even for new construction), water heater service, repiping, slab-leak detection, gas lines, and well service on the desert edge, with honest, no-pressure service. Our stocked trucks finish most jobs in one visit.

Why Surprise Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
“if there's any delay, it's you we pay!”™, if we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
Serving the Valley for 30+ Years
we've helped Phoenix and Glendale neighbors with repairs, installations, and maintenance for over three decades, local, licensed plumbers who live and work in the same communities.
Two-Year 100% Satisfaction Guarantee
we back our parts and workmanship with a two-year 100% satisfaction guarantee, and our 4.8-star rating across nearly 2,000 reviews reflects it.
One-Visit Convenience
our vehicles stay stocked with parts, so we diagnose and fix most plumbing issues in a single visit, and we clean up after ourselves.
Honest, Up-Front Pricing & Financing
you approve every price before any work begins, no surprises, and we offer flexible financing, including interest-free options if paid within terms.
24/7 Availability
we answer the phone around the clock, every day of the year, vital during a slab leak, a failed water heater, or a burst pipe in the desert heat.
Licensed, Insured & UWIN®-Endorsed
background-checked, drug-tested professionals, licensed in Arizona (ROC 200353), with liability coverage and workers' compensation, and backed by a brand named Forbes' Top Ranked Plumbing Company of 2024.

Seasonal Plumbing in Surprise

Surprise plumbing follows the desert calendar. Even in a new home, add and maintain a softener and RO system to protect against the very hard water; flush the water heater yearly; before monsoon season, check drainage; and in a rare cold snap, protect exposed pipes.

Schedule Plumbing Service in Surprise Today

Call Benjamin Franklin Plumbing® of Phoenix at (602) 461-8364 anytime, day or night, or book your appointment online. Meet the Phoenix team behind every visit. We proudly serve Surprise and communities across the Valley of the Sun, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

602-461-8364

Book your appointment online

Learn more about our Phoenix-based plumbers.

Book Now

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (121619 reviews)

Linda Burns

I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.

W P

Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!

Brian Ridenour

Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!

Dennis Sen

10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!

Refind Vintage

We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.

Suzyn Purdy

Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.

Larry Murphy

Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.

Jeremiah Fisher

A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!

Tammy Spencer

Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!

Paula Thompson

The guys were personable, have plumbing experience and seemed knowledgeable of the situation.

Frequently Asked Questions

My Surprise home is new, do I need a water softener?

Yes. Even new homes face the Valley's very hard water, which scales fixtures and shortens water heater life from day one. A softener plus RO protects your new plumbing; we test and install the right system.

Do you offer no-pressure service for Sun City Grand?

Yes, up-front pricing you approve before we start, patient explanations, and no upselling. Our reviews from active-adult residents reflect exactly that.