Sunset Village is a friendly, established west-side Madison neighborhood, a tree-lined community of mid-century homes near Hill Farms and the Hilldale area with a strong sense of neighborliness. Its settled housing gives Sunset Village a familiar plumbing profile, and Benjamin Franklin Plumbing® of West Madison is the on-time team residents trust.
On time, every time, if there's any delay, it's you we pay.
Every Sunset Village home has access to our full range of plumbing services. The menu is the same across our entire west Madison service area, and each service links to the national brand page with full details:
Sunset Village's homes date largely to the mid-twentieth century, so many carry aging galvanized water pipe and original cast-iron drains worth repiping after decades of service. Served by Madison's hard deep-well water, the neighborhood benefits from softeners and iron filtration to protect water heaters, fixtures, and appliances, and older water heaters are now aging into replacement.
Every home here has a full basement, making sump pumps with battery backup important against snowmelt and spring rains, and Madison's deep-freeze winters make frozen-pipe protection essential, particularly where pipes run through exterior walls. The neighborhood's mature trees can send roots into aging sewer laterals, calling for hydro jetting and trenchless repair.
The streets near Sunset Lane and Regent Street · The mid-century blocks toward Hilldale and Midvale · The areas near Hill Farms and Westmorland · Communities toward the UW campus · And the homes across Sunset Village
Sunset Village's mid-century homes play to our strengths, repiping aging galvanized pipe, replacing cast-iron drains, softeners for the hard water, and sump and frozen-pipe protection. We arrive on time, protect your home, and resolve most calls on the first visit, with up-front pricing.
Sunset Village's mid-century homes reward attention. Before winter, insulate exposed pipes and disconnect hoses; before spring, test the sump pump and its backup. Watch for rusty water and low pressure (aging galvanized pipe), flush the water heater yearly, and have older sewer lines checked for roots.
Call Benjamin Franklin Plumbing® of West Madison at (608) 291-9380 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the West Madison team behind every visit. We proudly serve Sunset Village and the surrounding west Madison and Dane County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Kay Oren
I had a fantastic experience with the lead plumber Brandon White. I called Benjamin Franklin to get a second opinion on a quote from another company, and he went above and beyond. He sent Benjamin & he came over the same day, he reassured me that the work recommended by the competitor was indeed necessary, reasonably priced, and completely aligned with the standard of work his team would provide. I was impressed with his honesty, he also explained why the work was necessary in terms that were easy to understand. His professionalism, and integrity gave me total peace of mind. I highly recommend Brandon White the lead plumber at Benjamin Franklin for anyone looking for a trustworthy professional!
Alan Montgomery
Did a great job for a fair price. Arrived on time. Did excellent, professional work, cleaned up afterwards and was courteous through the entire time. Met ALL my expectations.
Lee Wood
Scheduling service was easy and the discussion of the work I needed performed occurred at my house and options were discussed. Once we decided on the items to be replaced and the work to be performed, I received the cost estimate and we scheduled a date for the work. Davy showed up on-time to perform the work and was very thorough in getting the job finished. The work was accomplished in the time allotted and Davy provided a detailed review of the work. Highly recommend contacting Erin and his team at Benjamin Franklin Plumbing to get top quality, reliable work at a fair price!
David Hill
Brandon is personable, competent, thorough!!!
Janel McCrory
They were top notch!Timely response and their professionalism and quality of work was a 10/10! Highly recommend! Thank you for all of your help!
J Ciapala
Davy Hunt is the best plumber I’ve ever had and I’ve had a few. Courteous, polite and very friendly and exceptionally good at what he does. Ask for him specifically. 6 stars out of 5. Thank you
Peter Klemkowsky
After investigating, multiple breaks were repaired after the water meters. Stayed until full repair was completed and disturbed area repaired. Great job. I will consider hiring Ben Franklin for any additional repairs needed.
Lynne Jones
Very prompt response and very friendly and courteous people. Highly recommend.
Katherine Leitner
Great experience with this new company. John, the owner, was extremely helpful in his initial visit. Follow up appointments were needed and Hugo was assigned as our technician. Hugo was kind and knowledgeable. He explained everything and completed everything well. Will definitely recommend Benjamin Franklin Plumbing to friends and family.
Thomas Miller
Great service, worked over allotted time and did not charge more than agreed. Good guys, very pleased and will use again!
Often, yes. After decades, galvanized pipe corrodes and restricts flow. We inspect for rusty water, low pressure, and recurring leaks and recommend repiping honestly.
Yes. Madison's deep-well water is hard; a softener and iron filtration protect your plumbing and improve quality. We test and size it.
Insulate exposed pipes, disconnect hoses, and let a faucet drip in extreme cold. We install heat trace and frost-proof fixtures and repair burst pipes fast.
Mature trees send roots into aging laterals. We camera-inspect, hydro jet, and use trenchless methods to repair or replace them.
Yes, around the clock, every day, with the On-Time Guarantee and no after-hours fees.
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