Shorewood Hills is a gracious, historic village on the shore of Lake Mendota, surrounded by Madison and known for its tree-lined streets, distinctive older homes, and lakeside setting near the UW campus. Finer, older homes call for careful, expert plumbing, and Benjamin Franklin Plumbing® of West Madison brings the expertise to match.
On time, every time, premium service backed by our promise: if there's any delay, it's you we pay.
Every Shorewood Hills home has access to our full range of plumbing services. The menu is the same across our entire west Madison service area, and each service links to the national brand page with full details:
Shorewood Hills' defining plumbing factor is its older, often grand housing: many homes date to the early and mid-twentieth century and may carry aging galvanized pipe and cast-iron drains, making repiping and drain replacement common and worthwhile. The village is served by hard Dane County groundwater, so softeners and iron filtration protect a fine home's plumbing, and the value of these homes makes precise, careful work essential.
The lakeside setting on Lake Mendota brings a high water table, so reliable sump pumps with battery backup and good drainage matter against snowmelt and spring rains, and the village's deep-freeze winters make frozen-pipe protection important, especially in older homes with pipes in exterior walls. Mature trees can send roots into older sewer laterals, calling for hydro jetting and trenchless repair.
The lakeside streets along Lake Mendota · Neighborhoods near the UW campus and University Bay · The historic homes along Edgewood and Shorewood Boulevard · The areas near Blackhawk Country Club · And the homes across Shorewood Hills
Shorewood Hills' fine, older homes reward experience and care, repiping aging galvanized and cast-iron pipe, precise sewer and leak work, softeners, and sump protection for the lakeside setting, all delivered by a plumber who protects your home's character. We bring that with white-glove, on-time service.
Shorewood Hills' older, lakeside homes reward proactive care. Before winter, insulate pipes in exterior walls and unheated spaces and disconnect hoses; before spring, test the sump pump and backup given the high water table. Watch for the rusty water and low pressure that signal aging galvanized pipe, and have mature-tree sewer lines checked for roots.
Call Benjamin Franklin Plumbing® of West Madison at (608) 291-9380 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the West Madison team behind every visit. We proudly serve Shorewood Hills and the surrounding west Madison and Dane County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Kay Oren
I had a fantastic experience with the lead plumber Brandon White. I called Benjamin Franklin to get a second opinion on a quote from another company, and he went above and beyond. He sent Benjamin & he came over the same day, he reassured me that the work recommended by the competitor was indeed necessary, reasonably priced, and completely aligned with the standard of work his team would provide. I was impressed with his honesty, he also explained why the work was necessary in terms that were easy to understand. His professionalism, and integrity gave me total peace of mind. I highly recommend Brandon White the lead plumber at Benjamin Franklin for anyone looking for a trustworthy professional!
Alan Montgomery
Did a great job for a fair price. Arrived on time. Did excellent, professional work, cleaned up afterwards and was courteous through the entire time. Met ALL my expectations.
Lee Wood
Scheduling service was easy and the discussion of the work I needed performed occurred at my house and options were discussed. Once we decided on the items to be replaced and the work to be performed, I received the cost estimate and we scheduled a date for the work. Davy showed up on-time to perform the work and was very thorough in getting the job finished. The work was accomplished in the time allotted and Davy provided a detailed review of the work. Highly recommend contacting Erin and his team at Benjamin Franklin Plumbing to get top quality, reliable work at a fair price!
David Hill
Brandon is personable, competent, thorough!!!
Janel McCrory
They were top notch!Timely response and their professionalism and quality of work was a 10/10! Highly recommend! Thank you for all of your help!
J Ciapala
Davy Hunt is the best plumber I’ve ever had and I’ve had a few. Courteous, polite and very friendly and exceptionally good at what he does. Ask for him specifically. 6 stars out of 5. Thank you
Peter Klemkowsky
After investigating, multiple breaks were repaired after the water meters. Stayed until full repair was completed and disturbed area repaired. Great job. I will consider hiring Ben Franklin for any additional repairs needed.
Lynne Jones
Very prompt response and very friendly and courteous people. Highly recommend.
Katherine Leitner
Great experience with this new company. John, the owner, was extremely helpful in his initial visit. Follow up appointments were needed and Hugo was assigned as our technician. Hugo was kind and knowledgeable. He explained everything and completed everything well. Will definitely recommend Benjamin Franklin Plumbing to friends and family.
Thomas Miller
Great service, worked over allotted time and did not charge more than agreed. Good guys, very pleased and will use again!
Often, yes. Older homes may have galvanized pipe that corrodes and restricts flow, plus aging cast-iron drains. We inspect for rusty water, low pressure, and recurring leaks and recommend repiping honestly, with care for a fine home.
Mature trees send roots into aging sewer laterals, and old cast-iron drains corrode. We camera-inspect, hydro jet, and use trenchless methods to repair or replace them.
It can. The high water table near Lake Mendota raises flood risk, so a sump pump with battery backup and good drainage are important. We assess and install.
Yes. The hard groundwater scales fixtures and water heaters; a softener and filtration protect a fine home's plumbing. We test and size it.
Yes. Around the clock, every day, with the On-Time Guarantee and no after-hours fees.
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