Roswell is one of metro Atlanta's most cherished communities, and its housing stock reflects that history. From antebellum-era homes near the Historic Roswell district and Canton Street to mid-century ranch houses in Martins Landing and Brookfield Country Club, and into the newer developments along the Highway 140 corridor near Centennial High School, Roswell's neighborhoods span more than a century of construction styles — and just as many generations of plumbing technology.
Benjamin Franklin Plumbing® of Alpharetta serves all of Roswell, GA with the technical expertise that older and established homes demand. Our plumbers understand the specific pipe materials, soil conditions, and infrastructure challenges that Roswell homeowners face. We are available 24 hours a day, 7 days a week, and we arrive on time — guaranteed. For every minute we are late, we pay you $5.
Polybutylene & Aging Pipe Systems
Many Roswell homes built between the late 1970s and the mid-1990s were installed with polybutylene (PB) piping, a gray plastic material that was popular at the time because of its low cost and flexibility. Unfortunately, polybutylene reacts poorly with the oxidants in municipal water supplies and becomes brittle and prone to cracking from the inside out — often without any visible external warning. Neighborhoods like Brookfield Country Club, Horseshoe Bend, and Edenwilde commonly have homes with original PB piping that has now reached or exceeded its useful life.
If your Roswell home was built between 1978 and 1995 and has never had a plumbing inspection, we strongly recommend a pipe assessment. The presence of gray plastic pipes near your water heater, under sinks, or in the attic is a key indicator. Repiping with modern PEX tubing is the permanent solution — we handle full and partial Roswell home repiping projects and can complete most jobs with minimal disruption to your walls and daily routine.
Homes Near Canton Street & the Historic District
Roswell's historic homes near Canton Street and the Roswell Historic District present a different set of plumbing challenges. Older galvanized steel pipes are common in these properties, and after 40 to 50 years of use, galvanized lines suffer from interior rust buildup that restricts water flow, discolors hot water, and eventually fails. These homes may also have cast iron or even clay sewer lines that are well past their designed lifespan. A sewer camera inspection can reveal root intrusion, cracks, or collapse in underground lines before they cause a backup.
Clay Soil, Ground Movement & Water Line Leaks
Roswell sits on North Georgia's characteristic red clay soil. Clay expands when wet and contracts when dry, creating soil movement that puts constant stress on underground water lines — especially older copper and polybutylene supply lines. After heavy rain cycles or dry summer stretches, it is not unusual for Roswell homeowners to discover a soft, wet area in the yard, a spike in their water bill, or reduced water pressure — all classic signs of an underground water line leak. Our plumbers use acoustic leak detection and electronic pipe locating equipment to find the source without unnecessary digging.
Water Pressure Issues in Newer Homes
In contrast to Roswell's older homes, newer construction along the Highway 140 corridor and near Centennial High School can experience high water pressure or expansion tank problems related to changes in municipal supply pressure. Pressure that is consistently above 80 PSI can damage water heaters, fixtures, and supply valves over time. A properly sized pressure-reducing valve (PRV) and an expansion tank are straightforward installations that prevent thousands of dollars in long-term damage.
From routine repairs to complete plumbing system upgrades, we provide the full range of residential and commercial plumbing services Roswell homeowners need:
Our plumbers work throughout all of Roswell's neighborhoods, including Martins Landing, Brookfield Country Club, Horseshoe Bend, Edenwilde, Historic Downtown Roswell, Canton Street corridor, Riverside neighborhoods, communities along Holcomb Bridge Road, and new construction near the Highway 140 and Woodstock Road areas. We serve both residential and commercial properties throughout Fulton County's Roswell area.
Roswell is a community that values craftsmanship and doing things right. That aligns exactly with how we work. We provide upfront, flat-rate pricing before starting any job — no hourly billing surprises. Our trucks are fully stocked so most repairs happen in a single visit. Every technician is licensed, insured, background-checked, and drug-tested.
We are locally owned and operated out of Alpharetta, just minutes from Roswell. That means fast response times and technicians who are already familiar with your neighborhood's specific plumbing history. Backed by Benjamin Franklin Plumbing's national reputation — including Forbes' top-ranked plumbing company recognition for 2024 — and supported by 586+ five-star Google reviews from local homeowners, we are the plumber Roswell can call with confidence.
Call us 24/7 at (678) 833-2754 or schedule online. Proudly serving Roswell, GA and surrounding North Fulton communities.
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Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Kay Oren
I had a fantastic experience with the lead plumber Brandon White. I called Benjamin Franklin to get a second opinion on a quote from another company, and he went above and beyond. He sent Benjamin & he came over the same day, he reassured me that the work recommended by the competitor was indeed necessary, reasonably priced, and completely aligned with the standard of work his team would provide. I was impressed with his honesty, he also explained why the work was necessary in terms that were easy to understand. His professionalism, and integrity gave me total peace of mind. I highly recommend Brandon White the lead plumber at Benjamin Franklin for anyone looking for a trustworthy professional!
Alan Montgomery
Did a great job for a fair price. Arrived on time. Did excellent, professional work, cleaned up afterwards and was courteous through the entire time. Met ALL my expectations.
Lee Wood
Scheduling service was easy and the discussion of the work I needed performed occurred at my house and options were discussed. Once we decided on the items to be replaced and the work to be performed, I received the cost estimate and we scheduled a date for the work. Davy showed up on-time to perform the work and was very thorough in getting the job finished. The work was accomplished in the time allotted and Davy provided a detailed review of the work. Highly recommend contacting Erin and his team at Benjamin Franklin Plumbing to get top quality, reliable work at a fair price!
David Hill
Brandon is personable, competent, thorough!!!
Janel McCrory
They were top notch!Timely response and their professionalism and quality of work was a 10/10! Highly recommend! Thank you for all of your help!
J Ciapala
Davy Hunt is the best plumber I’ve ever had and I’ve had a few. Courteous, polite and very friendly and exceptionally good at what he does. Ask for him specifically. 6 stars out of 5. Thank you
Peter Klemkowsky
After investigating, multiple breaks were repaired after the water meters. Stayed until full repair was completed and disturbed area repaired. Great job. I will consider hiring Ben Franklin for any additional repairs needed.
Lynne Jones
Very prompt response and very friendly and courteous people. Highly recommend.
Katherine Leitner
Great experience with this new company. John, the owner, was extremely helpful in his initial visit. Follow up appointments were needed and Hugo was assigned as our technician. Hugo was kind and knowledgeable. He explained everything and completed everything well. Will definitely recommend Benjamin Franklin Plumbing to friends and family.
Thomas Miller
Great service, worked over allotted time and did not charge more than agreed. Good guys, very pleased and will use again!
Polybutylene pipes are most common in Roswell homes built between approximately 1978 and 1995 — which covers a large portion of neighborhoods like Brookfield Country Club, Horseshoe Bend, and Edenwilde. The pipes are typically gray plastic, though they can also appear white or black. You can often spot them near the water heater, under sinks, or running through the attic or basement. If you see gray flexible plastic pipes with 'PB' stamped on them, that is polybutylene. The problem is that polybutylene degrades from the inside out due to its reaction with chlorine in municipal water, so it can look fine on the outside while the interior is already compromised — and when it fails, it typically does so suddenly. If your home has polybutylene and has never been repiped, we recommend a professional assessment. Replacement with modern PEX tubing is the permanent solution, and we handle full and partial repiping projects with minimal wall disruption.
Rusty or discolored hot water in an older Roswell home is almost always a sign of galvanized steel pipes that have corroded from the inside. Galvanized steel was the standard pipe material in homes built before the late 1970s, and after 40 to 50 years of use, the zinc coating wears away and the steel underneath begins to rust. That rust flakes off and enters your water supply — showing up most noticeably in hot water because corrosion accelerates with heat. In addition to discoloration, you may notice reduced water pressure as rust buildup narrows the interior of the pipes over time. Homes near Canton Street and in the Historic Roswell district frequently have this issue. The solution is whole-home or partial repiping, replacing the galvanized lines with copper or PEX. We can assess the extent of the corrosion and recommend the most cost-effective approach for your specific home.
Yes — that combination of symptoms is the classic presentation of an underground water line leak, and it is fairly common in Roswell given the age of many homes and North Georgia's expansive red clay soil. Clay soil swells when saturated and contracts during dry spells, creating ground movement that stresses buried pipes at joints and weak points. A soft or wet area in your yard — particularly along the path between the street and your house — combined with reduced water pressure or a higher-than-normal water bill, strongly suggests the service or supply line has developed a leak. We use acoustic leak detection and electronic pipe locating equipment to pinpoint the source without unnecessary excavation, then repair or replace only what is needed. Trenchless options are available when the line runs under driveways or landscaping.
Very likely, yes. Water pressure consistently above 80 PSI puts significant stress on every component of your plumbing system — supply valves, fixture connections, water heater inlet and outlet fittings, and even the tank itself. Over time, high pressure accelerates wear on washers and seals, causes pinhole leaks in supply lines, and is one of the leading causes of water heater failure in homes that have not had pressure management installed. Newer construction in Roswell along the Highway 140 corridor can be particularly susceptible when municipal supply pressure in the area runs high. The fix is a properly sized pressure-reducing valve (PRV) installed on your main line, along with an expansion tank on the water heater to handle thermal expansion safely. Both are straightforward installations that pay for themselves quickly in extended appliance life and avoided repair bills.
We serve Roswell from our Alpharetta location, which puts us just minutes away from most Roswell neighborhoods. For emergency calls, we dispatch as quickly as possible — 24 hours a day, 7 days a week, including holidays. Our trucks are fully stocked with the parts and materials needed to handle most plumbing emergencies in a single visit, which means we are not ordering parts or making return trips in most situations. Whether you have a burst pipe, a sewage backup, no hot water, or an active leak that is causing damage, call us at (678) 833-2754. We do not charge additional fees for after-hours or weekend emergency service — the price quoted is the price charged.
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