Your Poncey-Highland Plumber
Poncey-Highland takes its name from the corner of Ponce de Leon and North Highland Avenues, and it was built between 1905 and 1930. Briarcliff Plaza, home to the 1939 Plaza Theatre and the Majestic Diner, sits on Ponce. Manuel's Tavern has anchored North Highland for decades, and the Carter Center stands on the hill where the Copenhill neighborhood was cleared for a highway that residents stopped. The BeltLine runs along its western edge. Our shop is just north on Lambert Drive.
We're The Punctual Plumber, and we put money on it. If we're late, we pay you $5 a minute, up to $300. And with flexible financing on larger jobs, the right repair doesn't have to wait.
Plumbing Services in Poncey-Highland
Emergency Plumbing: Burst pipes, sewer backups, water heater failures, gas smells and no-water calls, including nights and weekends.
Sewer Line Camera Inspection & Repair: Poncey-Highland's homes and small apartment buildings are about a century old, and clay and cast-iron laterals are common. We camera the line and repair only what needs it.
Small Apartment & Multi-Unit Plumbing: Repairs, water heaters and drain work for duplexes, quadplexes and older apartment buildings, with service for owners and property managers.
Water Heaters & Tankless: In a bungalow or an older apartment, the water heater usually takes up a closet you'd rather have back. A tankless unit mounts on the wall, delivers hot water without running out, uses less energy because it isn't keeping a tank hot around the clock and typically lasts around 20 years, against 8 to 12 for a tank. We handle the gas line upgrade, and financing is available.
Repiping: Replacing galvanized and aging copper supply lines in homes and small buildings.
Water Filtration & Whole-Home Water Quality: In-home water testing, whole-home filtration, under-sink drinking water systems and sediment protection for water heaters, for better water at every tap and longer-lasting plumbing.
Drain Cleaning & Hydro Jetting: Kitchen, bath and main-line cleaning, with hydro jetting for grease and roots.
Commercial Plumbing: Restaurants, bars and shops along Ponce and North Highland: grease lines, water heaters, restroom fixtures and backflow devices.
Gas Line Installation & Repair: Gas lines for ranges and water heaters, plus testing of older gas piping.
Leak Detection: Finding hidden leaks in walls, floors and shared lines.
Fixtures, Faucets, Toilets & Disposals: Repairs and replacements in homes, units and businesses.
The Poncey-Highland Plumbing Landscape
Poncey-Highland mixes 1910s and 1920s bungalows with small historic apartment buildings, newer condos near the BeltLine and a busy commercial strip along Ponce and North Highland. Many homes have been divided into units or converted back, so one building can have several water heaters and a tangle of old and new lines. Older apartment buildings often share a single sewer lateral, so one clog can affect every unit.
Water and sewer come from the City of Atlanta Department of Watershed Management. The issues here are age, roots and heavy use: corroded galvanized pipe, clay laterals and grease in lines serving restaurants and busy kitchens.
Water Filtration and Whole-Home Water Quality in Poncey-Highland
Your water is treated by the City of Atlanta Department of Watershed Management to meet federal drinking water standards. But by the time it reaches your tap in Poncey-Highland, it has traveled through miles of city mains and then through your own pipes, and in century-old homes and apartment buildings where old supply lines serve several units, that last stretch matters. When we test water in Intown homes, we regularly find the taste and smell of chlorine-based disinfectants, along with sediment and rust from aging pipe.
That affects more than your drinking glass. It's the water you shower in, brush your teeth with, wash clothes and dishes in and cook with. Sediment also wears out the equipment you've paid for, including water heaters, tankless units, faucets, dishwashers and washing machines, and shortens the life of the plumbing itself.
Every visit we make includes a free test of your water for chlorine, and we'll show you the results before recommending anything. If you want a fuller picture, ask about testing for sediment and other issues too. Your options include:
Whole-home filtration: Filters every tap and shower in the house, reducing chlorine taste and odor, sediment and rust, for better water for bathing, washing and cooking, and less wear on pipes, fixtures and appliances.
Drinking water systems: Under-sink reverse osmosis or carbon filtration for cleaner-tasting water for drinking, coffee and cooking.
Sediment protection for water heaters: A sediment filter ahead of a tank or tankless water heater helps it run efficiently and last longer.
Flexible Financing for Poncey-Highland Homes
Whether it's a sewer lateral for a small apartment building, a repipe or a tankless upgrade, the cost doesn't have to land all at once. Benjamin Franklin Plumbing of Intown Atlanta offers flexible financing with monthly payment options, subject to credit approval.
You'll see the up-front price first, then choose how to pay. Ask your technician about financing on any job, or apply on our financing page before your visit.
Financing page: https://www.benjaminfranklinplumbing.com/intown-atlanta/financing/
Poncey-Highland Neighborhoods and Areas We Serve
Homes and apartments between Ponce de Leon Avenue and Freedom Parkway
The North Highland Avenue corridor and Manuel's Tavern area
Briarcliff Plaza and the Ponce and Highland intersection
Streets near the Carter Center
The BeltLine edge of the neighborhood
The rest of Poncey-Highland in the 30306 and 30307 ZIP codes
Poncey-Highland Local Insight
Poncey-Highland calls often involve more than one household. A shared main line that backs up into the lowest unit. A water heater in an older duplex that serves two apartments. A restaurant drain that slows on a busy weekend. That's why our techs check the main line, water heaters and shutoffs on every visit, and tell owners which problems affect the whole building. Our trucks are stocked, and most calls are fixed on the first visit.
Signs You Should Call a Plumber in Poncey-Highland
In Poncey-Highland's older homes and small apartment buildings, one problem can affect several households. Call us if you notice:
A backup in the lowest unit of a shared building
Rusty water or low pressure in older apartments
Grease-related slowdowns in a restaurant or busy kitchen
Slow, gurgling or repeatedly clogged drains
More than one fixture backing up at the same time
Hot water that runs out early or never gets hot enough
Damp spots, stains or a water bill that rises for no clear reason
What to Expect During Your Service Visit
On time: We arrive in the window we promised, in clean uniforms with shoe covers, or we pay you $5 a minute, up to $300.
Diagnosis: We find the root cause, using a high-definition camera on drain and sewer lines when needed.
Free water test: Every visit includes a free chlorine test of your water, with the results explained on the spot.
Up-front price: You get the exact price, with good, better and best options and financing available, before any work begins.
Clean finish: We complete the work and clean up before we leave.
How Much Does Plumbing Repair Cost in Poncey-Highland?
There's no single price, because cost depends on where the problem is, how severe it is, the materials and the repair method. Clearing a shared main line is a quick visit. Replacing a lateral that serves a whole building or repiping an older fourplex is a bigger project, and owners can finance larger jobs. Either way, you'll see the full price before we start, with no meter running, and larger jobs can be financed with monthly payments, subject to credit approval.
Why Poncey-Highland Chooses Benjamin Franklin Plumbing®
The On-Time Guarantee: If we're late, we pay you $5 for every minute, up to $300.
Up-Front Pricing: You see and approve the price before any work begins. No meter running.
Flexible Financing: Monthly payment options on larger jobs, subject to credit approval.
100% Satisfaction Guarantee: We stand behind our materials, labor and craftsmanship.
Licensed & Insured: Background-checked, drug-tested professionals.
Locally Owned, Nationally Backed: Based at 800 Lambert Dr NE in Atlanta, with a national brand behind us.
Good, Better, Best Options: Clear choices on every repair or replacement.
Benjamin Franklin Plumbing® Club: Annual plumbing inspections, priority service and member discounts.
Free Water Test on Every Visit: A free chlorine test of your water, every time we're in your home.
Heroes Discount: 15% off for military, veterans, first responders, healthcare workers and educators.
Nearby Neighborhoods We Serve
Benjamin Franklin Plumbing of Intown Atlanta serves 18 neighborhoods across Intown Atlanta and Decatur. If you're close to Poncey-Highland, you may also be in one of these, each with its own page:
- Virginia-Highland
- Inman Park
- Candler Park
- Druid Hills
Seasonal Plumbing in Poncey-Highland
Before a hard freeze, disconnect hoses and protect pipes in crawlspaces and unheated stairwells. Building owners should know where every unit's shutoff is before winter. Have shared main lines cleaned once a year if they've backed up before. Restaurants should keep grease traps on a regular pumping schedule.
Schedule Plumbing Service in Poncey-Highland Today
Call Benjamin Franklin Plumbing of Intown Atlanta at (678) 813-1776 or book your appointment online. Every visit includes a free chlorine test of your water, and flexible financing is available on larger jobs. We serve Poncey-Highland and the rest of Intown Atlanta.
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