Phoenix is the heart of the Valley of the Sun and the fifth-largest city in the country, a vast Sonoran Desert metropolis stretching from historic downtown and midtown neighborhoods to endless suburbs beneath Camelback, South Mountain, and the surrounding ranges. As our home base, Phoenix is where Benjamin Franklin Plumbing® has served neighbors for over 30 years, and we're the on-time team the city counts on.
We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors, based right here in Phoenix with a 4.8-star rating across nearly 2,000 reviews. We're The Punctual Plumber: “if there's any delay, it's you we pay!”™
Every Phoenix home has access to our full range of plumbing services. The menu is the same across our entire Valley of the Sun service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for Phoenix homeowners facing burst or leaking pipes, slab leaks, sewer backups, water heater failures, or no-water situations, day or night, weekends and holidays.
Water softeners, filtration, and reverse-osmosis systems for the Valley's very hard water, cutting the scale that ruins water heaters, fixtures, and appliances, and addressing the arsenic, chromium, and other trace contaminants found in the region's Colorado River (CAP), Salt River Project (SRP), and groundwater blend.
Water heater repair, replacement, and installation and tankless systems, Phoenix's very hard water scales and shortens the life of water heaters (cutting efficiency dramatically), so flushing, repair, replacement, and tankless upgrades are among our most-requested services.
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our trucks stocked to fix most issues in a single visit.
Pipe repair and whole-home repiping for pipe scaled and corroded by hard water and the aging or polybutylene systems in older homes, plus water service line and leaking pipe repair.
Slab leak detection and repair, plus non-destructive leak detection and leak repair, finding hidden leaks under slabs and in buried lines before they waste precious water or damage a home.
Drain cleaning and hydro jetting with camera inspection, clearing scale, grease, mineral buildup, and roots from Valley drain and sewer lines.
Sewer line repair and replacement and trenchless options for aging and root-clogged laterals, often with minimal digging in the hard caliche ground.
Gas line installation and repair for water heaters, ranges, pool heaters, outdoor kitchens, and fire pits, installed and tested safely by licensed professionals.
Faucets, toilets, showers, sinks, bathtubs, and garbage disposals repaired and installed, plus outdoor plumbing for hose bibs, irrigation, and desert landscaping.
Phoenix's enormous range of homes shapes its plumbing, but one issue unites them all: very hard water. The city's blend of Colorado River (CAP), Salt and Verde River (SRP), and groundwater is among the hardest tap water in the country, leaving white scale on fixtures, spotting glassware, and building up inside pipes and water heaters, so softeners, reverse osmosis, and whole-home filtration are the most valuable upgrades a Phoenix homeowner can make, and they help address the arsenic, chromium, and chlorite found in parts of the supply. The historic and midtown neighborhoods hold older homes with aging galvanized, cast-iron, and lead-era pipe worth repiping, while midcentury and later homes may have polybutylene worth watching.
Phoenix's homes sit on concrete slabs over caliche hardpan, not basements, so slab-leak detection and repair are a defining local service, and finding hidden leaks conserves precious desert water. Hard-water scale makes water heater replacement and flushing constant, mature trees and aging laterals mean sewer and trenchless work, gas-line service supports water heaters and outdoor kitchens, and the summer monsoon brings storm and flash-flood drainage concerns.
As the hometown team based right here in Phoenix, we know the city's very hard water, its historic homes, and its slab foundations, water treatment and RO, water heater service, repiping and lead-era line replacement, slab-leak detection, gas lines, and sewer and trenchless work. Our stocked trucks fix most issues in one visit, and our 4.8-star reviews reflect 30+ years of trusted service.
“if there's any delay, it's you we pay!”™, if we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
we've helped Phoenix and Glendale neighbors with repairs, installations, and maintenance for over three decades, local, licensed plumbers who live and work in the same communities.
we back our parts and workmanship with a two-year 100% satisfaction guarantee, and our 4.8-star rating across nearly 2,000 reviews reflects it.
our vehicles stay stocked with parts, so we diagnose and fix most plumbing issues in a single visit, and we clean up after ourselves.
you approve every price before any work begins, no surprises, and we offer flexible financing, including interest-free options if paid within terms.
we answer the phone around the clock, every day of the year, vital during a slab leak, a failed water heater, or a burst pipe in the desert heat.
background-checked, drug-tested professionals, licensed in Arizona (ROC 200353), with liability coverage and workers' compensation, and backed by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Phoenix plumbing follows the desert calendar. Install and maintain a softener and RO system to fight the very hard water; flush the water heater yearly (more often here) to clear scale; watch older homes for repiping needs; before monsoon season, have sewer lines scoped and drainage checked; and in a rare valley cold snap, insulate exposed pipes.
Call Benjamin Franklin Plumbing® of Phoenix at (602) 461-8364 anytime, day or night, or book your appointment online. Meet the Phoenix team behind every visit. We proudly serve Phoenix and communities across the Valley of the Sun, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Phoenix-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Linda Burns
I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.
W P
Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!
Brian Ridenour
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
Dennis Sen
10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
Suzyn Purdy
Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.
Larry Murphy
Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.
Jeremiah Fisher
A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!
Tammy Spencer
Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!
Paula Thompson
The guys were personable, have plumbing experience and seemed knowledgeable of the situation.
Phoenix blends Colorado River (CAP), Salt and Verde River (SRP), and groundwater, among the hardest tap water in the country. It scales fixtures and destroys water heaters. A softener plus reverse osmosis for drinking water is the standard fix; we test and install the right system, and can address arsenic and other contaminants.
Older downtown, midtown, and Arcadia-area homes often have corroding galvanized, cast-iron, or lead-era pipe, and midcentury-and-later homes may have polybutylene. Repiping restores pressure and prevents leaks; we inspect and recommend honestly, with care for a historic home.
Warm spots on the floor, unexplained high water bills, low pressure, or the sound of running water with everything off. Phoenix's slab foundations make these a real concern; we detect and repair them with minimal disruption.
Yes to both. We install and repair gas lines for water heaters and outdoor kitchens, and repair or replace sewer lines with trenchless methods that spare your yard.
Yes, our emergency plumbers answer around the clock, every day, from our home base right here in the city, backed by the On-Time Guarantee.
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