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4.82 (121619 reviews)

Plumbing Services in Phenix City, ALBenjamin Franklin Plumbing® of Auburn

Your Trusted Phenix City Plumber

Phenix City sits on the Chattahoochee River directly across from Columbus, Georgia, in Russell and Lee Counties. It is a growing riverside city that's home to our east-Alabama office on Pierce Road, blending historic neighborhoods, new development, and a busy commercial base. Benjamin Franklin Plumbing® of Auburn is the on-time team Phenix City homeowners and businesses count on.

334-249-3593 Book your appointment online

On time, every time: “if there's any delay, it's you we pay.”™

24/7

Around-the-clock emergency service

90%

of issues on the first visit

for every minute we're late, up to 60 minutes or $300

Comprehensive Plumbing Services in Phenix City

Every Phenix City home has access to our full range of plumbing services. The menu is the same across our entire east Alabama service area, and each service links to the national brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Phenix City homeowners facing burst or leaking pipes, slab leaks, sewer backups, water heater failures, or no-water situations. We are available day or night, weekends and holidays.

Plumbing Repairs, Inspection & Installation
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our trucks carrying thousands of parts to fix most issues in a single visit.
Slab Leak & Leak Detection
We offer slab leak detection and repair, plus non-destructive leak detection, leak repair, and pool leak detection. These services are vital where East Alabama's red clay soils shift beneath slab foundations and stress the pipes below.
Piping, Repiping & Water Lines
Pipe repair and whole-home repiping for aging galvanized and cast-iron systems and the failure-prone polybutylene common in 1980s–90s homes, plus water service line and leaking pipe repair.
Water Heaters & Tankless
Water heater repair, replacement, and installation, including tankless systems, a popular upgrade for endless hot water and energy savings in the Alabama heat.
Water Treatment & Softeners
Water softeners and filtration for hard water and, on the many private wells of the region, the iron, sulfur, sediment, and acidic (low-pH) water that corrodes pipe, improving taste, scale, and appliance life.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection, clearing grease, buildup, and the tree roots that reach into lines beneath the region's mature canopy.
Sewer Line Repair, Replacement & Trenchless
Sewer line repair and replacement and trenchless options for root intrusion and the aging clay and cast-iron laterals stressed by shifting clay soils, often with minimal digging.
Boilers & Water Systems
Boiler service and water pump and sump pump work for the homes and systems that need them across the region.
Outdoor, Pool & Fixtures
Outdoor plumbing, pool pump service, and faucet, toilet, shower, bathtub, and garbage disposal repair and installation.
Commercial Plumbing
Commercial plumbing service for the shops, offices, restaurants, campuses, and lake-resort businesses across Auburn, Opelika, and east Alabama.

Phenix City's plumbing reflects its riverside, Fall-Line setting. Its historic neighborhoods hold older homes with aging galvanized, cast-iron, or lead-era pipe worth repiping. Its new subdivisions include polybutylene-era homes, and its commercial corridors rely on commercial plumbing. The city draws Chattahoochee River water via Phenix City Utilities, with outlying homes on wells needing iron, sulfur, or acid treatment.

Phenix City sits right on the Fall Line, where the Piedmont's red clay meets the Coastal Plain. The red clay shifts with the seasons, moving slab foundations and stressing the water and sewer lines beneath them. This makes slab leak detection and repair a defining local service, along with sewer-root and trenchless work. Homes are on slab and crawlspace foundations, not basements. Long, hot summers push water heaters hard. The occasional hard freeze can burst unprotected pipes.

Phenix City Neighborhoods and Areas We Serve

The riverfront and historic neighborhoods across from Columbus
Established areas near Summerville and Ladonia
New subdivisions toward Smiths Station and Lee County
Commercial corridors along U.S. 280 and Highway 431
The homes and businesses across Phenix City

Phenix City Local Insight

As the city where our office sits, Phenix City gets our full attention: slab leak detection, repiping (including polybutylene and lead-era lines), water treatment, water heater service, sewer-root and trenchless work, and commercial plumbing. Our fully stocked trucks fix most issues in one visit.

Why Phenix City Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
“if there's any delay, it's you we pay”™. If we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
A Family with Five Generations of Plumbing
Locally owned and operated and serving east Alabama and the Chattahoochee Valley since 2000, led by a family with five generations of plumbing experience. Our plumbers live in and serve these same communities.
4.7-Star Rated Across Hundreds of Reviews
We stand behind our craftsmanship, and Auburn-area homeowners rate us 4.7 stars across hundreds of Google reviews.
A Strict Code of Ethics
High service standards, respect for you and your time, and fair, up-front pricing you approve before any work begins.
One-Visit Convenience
Our trucks carry thousands of parts, so we fix most plumbing issues in a single trip, and we clean up after ourselves.
24/7 Availability
We answer the phone around the clock, every day of the year, vital during a slab leak, a burst pipe, or a sewer backup.
Licensed, Insured & UWIN®-Endorsed
Background-checked, drug-tested professionals, licensed in Alabama, with liability coverage and workers' compensation, and backed by a brand named Forbes' Top Ranked Plumbing Company of 2024.

Seasonal Plumbing in Phenix City

Phenix City plumbing follows the Chattahoochee Valley calendar. Flush the water heater yearly. Watch for slab-leak signs as the Fall-Line clay shifts. Have older sewer lines checked for roots. Before a hard freeze, insulate exposed pipes and disconnect hoses.

Schedule Plumbing Service in Phenix City Today

Call Benjamin Franklin Plumbing® of Auburn at (334) 249-3593 anytime, day or night, or book your appointment online. Meet the Auburn team behind every visit. We proudly serve Phenix City and the surrounding East Alabama region, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

334-249-3593

Book your appointment online

Learn more about our Auburn-based plumbers.

Book Now

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (121619 reviews)

Linda Burns

I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.

W P

Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!

Brian Ridenour

Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!

Dennis Sen

10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!

Refind Vintage

We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.

Suzyn Purdy

Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.

Larry Murphy

Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.

Jeremiah Fisher

A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!

Tammy Spencer

Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!

Paula Thompson

The guys were personable, have plumbing experience and seemed knowledgeable of the situation.

Frequently Asked Questions

Why are slab leaks common in Phenix City?

Phenix City sits on the Fall Line, where red clay shifts with moisture, moving slab foundations and stressing the pipes beneath them. That's a leading cause of slab leaks. We detect and repair them with minimal disruption.

Should I repipe my older Phenix City home?

Older homes often have corroding galvanized, cast-iron, or lead-era pipe, and later homes may have polybutylene. Repiping restores pressure and prevents leaks. We inspect and recommend honestly.

Do you handle commercial plumbing in Phenix City?

Yes. The city's businesses and commercial corridors rely on commercial plumbing, and we provide it with 24/7 emergency response from our nearby Pierce Road office.