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4.82 (121619 reviews)

Plumbing Services in Norcross, GABenjamin Franklin Plumbing® of North Atlanta

Your Trusted Norcross Plumber

Norcross is our home base. It’s a historic Gwinnett County railroad town with a charming, walkable Old Town, established neighborhoods, and a deep commercial and industrial base along the Peachtree Industrial and I-85 corridors. Benjamin Franklin Plumbing® of North Atlanta operates right here off Peachtree Corners Circle, and Norcross is the community we know best.

404-919-7459 Book your appointment online

We carry a name trusted nationwide, Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise: if we're not on time, we pay you $5 a minute, up to $300.

24/7

Around-the-clock emergency service

90%

of issues on the first visit

a minute, up to $300

Comprehensive Plumbing Services in Norcross

Every Norcross home has access to our full range of plumbing services. The menu is the same across our entire North Atlanta service area, and each service links to the national brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Norcross homeowners facing slab leaks, sewer backups, burst or frozen pipes, water heater failures, or no-water situations. We are available day or night, weekends and holidays, with no after-hours fees.

Plumbing Repairs, Inspection & Installation
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis. Our plumbers are trained to resolve up to 90% of issues on the first visit.
Slab Leaks & Leak Detection
We offer non-destructive leak detection, slab leak repair, and pool leak detection. The Piedmont's expansive red clay shifts slab foundations and the pipes within them, and we pinpoint leaks before we cut into anything.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection, clearing grease, buildup, and the tree roots that reach into lines beneath the area's mature canopy.
Sewer Line Repair, Replacement & Trenchless
Sewer line repair and replacement and trenchless options for the root intrusion and aging laterals common in older neighborhoods, often with minimal digging in a landscaped yard.
Water Heaters & Tankless
Water heater repair, replacement, and installation, including tankless systems popular in the area's newer and higher-end homes.
Piping, Repiping & Water Lines
Pipe repair and whole-home repiping for aging galvanized, polybutylene, and cast-iron systems, plus water service line and frozen pipe repair.
Water Softeners & Treatment
Water softeners and filtration and reverse osmosis for homeowners who want cleaner, better-tasting water from the region's Chattahoochee and Lake Lanier surface supply.
Well Pumps & Water Systems
Well pump repair and replacement and pressure-tank service for the properties on the area's rural edges that rely on private wells.
Sump Pumps & Basement Protection
Sump pump installation and repair, plus drainage, to guard the basements and crawlspaces common on the Piedmont's hilly, high-rainfall terrain.
Outdoor, Pool & Fixture Plumbing
Outdoor plumbing, pool pump service, and faucet, toilet, shower, bathtub, and garbage disposal repair and installation.
Commercial Plumbing
Commercial plumbing service for North Atlanta's offices, restaurants, retail, and the businesses along the Peachtree Industrial and I-85 corridors.

Norcross blends historic and modern in a way that keeps a plumber busy. Its Old Town and older neighborhoods hold century-old and mid-century homes that may carry aging galvanized, polybutylene, or cast-iron pipe. This makes repiping and drain replacement common, while newer subdivisions bring modern systems. The Piedmont's red clay shifts slab foundations and the pipes within them, making slab leak detection a defining local service. The area's Lake Lanier surface water is moderate in hardness.

Norcross's mature trees send roots into aging sewer laterals, so hydro jetting and trenchless repair are frequent. Its hilly terrain means basements and crawlspaces that benefit from sump pumps. Its greatest distinction is its commercial and industrial base: the offices, warehouses, restaurants, and businesses along Peachtree Industrial Boulevard and I-85 that depend on dependable commercial plumbing. The occasional hard freeze can threaten exposed pipes.

Norcross Neighborhoods and Areas We Serve

The walkable Old Town Norcross and Thrasher Park area
The Peachtree Corners Circle and Technology Park business district
Established neighborhoods near Buford Highway and Jimmy Carter Boulevard
The commercial corridors along Peachtree Industrial and I-85
The homes and businesses across Norcross

Norcross Local Insight

As the hometown team, we know Norcross's historic homes, its clay, and its business corridors best. We do repiping and trenchless sewer work for Old Town, slab leak detection citywide, and commercial and industrial plumbing along Peachtree Industrial and I-85. Our stocked trucks resolve most calls on the first visit.

Why Norcross Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
If we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
Up-Front, Straightforward Pricing
You approve every price before any work begins: no meter running, no surprises.
4.9-Star Rated & Satisfaction Guaranteed
We stand behind our materials, labor, and craftsmanship, and North Atlanta homeowners rate us 4.9 stars on Google.
24/7 Availability
We answer the phone around the clock, every day of the year, with no after-hours fees, vital during a slab leak, a sewer backup, or a burst pipe.
Licensed, Insured & UWIN®-Endorsed
Background-checked, drug-tested professionals, licensed in Georgia, with liability coverage and workers' compensation.
Locally Owned, Nationally Backed
Based right here in the Peachtree Corners area and serving Norcross, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Benjamin Franklin Plumbing® Club
Club membership with annual safety inspections, leak checks, water heater tune-ups, priority service, and discounts, plus financing options.

Seasonal Plumbing in Norcross

Norcross plumbing follows the Georgia calendar. Watch for slab leaks as the clay shifts. Have mature-tree sewer lines camera-checked during the growing season. Before the occasional hard freeze, insulate exposed pipes and disconnect hoses. Businesses benefit from a commercial maintenance plan, and every water heater benefits from a yearly flush.

Schedule Plumbing Service in Norcross Today

Call Benjamin Franklin Plumbing® of North Atlanta at (404) 919-7459 anytime, day or night, or book your appointment online. Meet the North Atlanta team behind every visit. We proudly serve Norcross and the surrounding North Atlanta area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

404-919-7459

Book your appointment online

Learn more about our North Atlanta-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (121619 reviews)

Linda Burns

I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.

W P

Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!

Brian Ridenour

Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!

Dennis Sen

10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!

Refind Vintage

We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.

Suzyn Purdy

Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.

Larry Murphy

Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.

Jeremiah Fisher

A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!

Tammy Spencer

Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!

Paula Thompson

The guys were personable, have plumbing experience and seemed knowledgeable of the situation.

Frequently Asked Questions

Do you handle commercial and industrial plumbing in Norcross?

Yes. It's a specialty here. The offices, warehouses, restaurants, and businesses along Peachtree Industrial and I-85 rely on commercial plumbing. We provide it with 24/7 emergency response to limit downtime.