Midtown is Atlanta's arts and high-rise district. The Woodruff Arts Center and the High Museum anchor Peachtree Street, the Atlanta Botanical Garden sits at the north end of Piedmont Park, and towers rise around Colony Square and the Arts Center MARTA station. Between them are older streets of homes and apartments, newer townhomes and thousands of condos. That mix means very different plumbing from block to block. Our shop is just up Piedmont Road on Lambert Drive.
We're The Punctual Plumber, and we put money on it. If we're late, we pay you $5 a minute, up to $300. And with flexible financing on larger jobs, the right repair doesn't have to wait.
Emergency Plumbing: Leaks into the unit below, water heater failures, sewer backups and no-water calls, including nights and weekends.
Condo & High-Rise Plumbing: Repairs inside your unit, coordinated with your building's management and rules, including shutoffs, access times and certificates of insurance.
Water Heaters & Tankless: Condo water heaters often sit in small closets, where a failing tank can leak into the units below. A compact tankless unit, electric or gas depending on the building, frees up space, never runs out and typically lasts around 20 years, against 8 to 12 for a tank. We'll check what your building allows, and financing is available.
Leak Detection & Repair: Finding the source of water in ceilings, walls and shared stacks, and fixing it fast before it spreads.
Drain Cleaning: Kitchen, bath and laundry drains cleared, plus main-line cleaning for townhomes and houses.
Water Filtration & Whole-Home Water Quality: In-home water testing, whole-home filtration, under-sink drinking water systems and sediment protection for water heaters, for better water at every tap and longer-lasting plumbing.
Commercial Plumbing: Restaurants, offices and retail along Peachtree and 10th Street: grease line cleaning, water heaters, restroom fixtures and backflow devices.
Property Manager & HOA Service: Scheduled maintenance, turnover repairs and emergency response for buildings and associations.
Toilets, Faucets, Showers & Disposals: Repairs and replacements, including valve cartridges and supply lines that fail in high-rise units.
Repiping: Partial and whole-home repiping for older houses and townhomes on Midtown's residential streets.
Water Pressure: Diagnosing low and high pressure, and replacing pressure-reducing valves in townhomes and houses.
Midtown's housing ranges from early 20th-century homes and small apartment buildings to townhomes and towers built in the last 25 years. In a high-rise, most problems start inside the unit: a water heater past its life, a failed supply line under a sink, a shower valve leaking into the wall. In a building, a small leak can quickly become a neighbor's problem, so speed and coordination with management matter as much as the repair.
Water and sewer come from the City of Atlanta Department of Watershed Management. In the older houses and townhomes, the issues are the familiar intown ones: aging pipe, clay sewer laterals and tree roots near Piedmont Park. In commercial spaces, grease, heavy use and code compliance drive most calls.
Your water is treated by the City of Atlanta Department of Watershed Management to meet federal drinking water standards. But by the time it reaches your tap in Midtown, it has traveled through miles of city mains and then through your own pipes, and in high-rises and older buildings where water travels through long shared risers before it reaches your unit, that last stretch matters. When we test water in Intown homes, we regularly find the taste and smell of chlorine-based disinfectants, along with sediment and rust from aging pipe.
That affects more than your drinking glass. It's the water you shower in, brush your teeth with, wash clothes and dishes in and cook with. Sediment also wears out the equipment you've paid for, including water heaters, tankless units, faucets, dishwashers and washing machines, and shortens the life of the plumbing itself.
Every visit we make includes a free test of your water for chlorine, and we'll show you the results before recommending anything. If you want a fuller picture, ask about testing for sediment and other issues too. Your options include:
Whole-home filtration: Filters every tap and shower in the house, reducing chlorine taste and odor, sediment and rust, for better water for bathing, washing and cooking, and less wear on pipes, fixtures and appliances.
Drinking water systems: Under-sink reverse osmosis or carbon filtration for cleaner-tasting water for drinking, coffee and cooking.
Sediment protection for water heaters: A sediment filter ahead of a tank or tankless water heater helps it run efficiently and last longer.
Replacing a condo water heater with a tankless unit, repiping an older Midtown townhome or handling a larger commercial repair doesn't have to wait. Benjamin Franklin Plumbing of Intown Atlanta offers flexible financing with monthly payment options, subject to credit approval.
You'll see the up-front price first, then choose how to pay. Ask your technician about financing on any job, or apply on our financing page before your visit.
Financing page: https://www.benjaminfranklinplumbing.com/intown-atlanta/financing/
Condos and high-rises along Peachtree Street and around Colony Square
Homes and townhomes near Piedmont Park and the Atlanta Botanical Garden
The Woodruff Arts Center and 14th Street area
Loring Heights and Ardmore Park
The rest of Midtown in the 30309 ZIP code
Midtown calls often start with a ceiling stain or a call from building management. A water heater leaking into the unit below. A failed supply line under a vanity. A shower valve that drips into a shared wall. That's why our techs check your water heater's age, supply lines and shutoff valves on every visit, and work with your building to get water shut off and back on quickly. Our trucks are stocked, and most calls are fixed on the first visit.
In a condo or townhome, a small leak can quickly become a neighbor's problem. Call us if you notice:
Water stains on your ceiling or a call from the unit below
A water heater closet with rust or moisture at the base
A braided supply line that is bulging or more than seven years old
Slow, gurgling or repeatedly clogged drains
More than one fixture backing up at the same time
Hot water that runs out early or never gets hot enough
Damp spots, stains or a water bill that rises for no clear reason
On time: We arrive in the window we promised, in clean uniforms with shoe covers, or we pay you $5 a minute, up to $300.
Diagnosis: We find the root cause, using a high-definition camera on drain and sewer lines when needed.
Free water test: Every visit includes a free chlorine test of your water, with the results explained on the spot.
Up-front price: You get the exact price, with good, better and best options and financing available, before any work begins.
Clean finish: We complete the work and clean up before we leave.
There's no single price, because cost depends on where the problem is, how severe it is, the materials and the repair method. Replacing a toilet supply line is a quick visit. Replacing a condo water heater, coordinating shutoffs with building management or repiping an older townhome takes more planning, and financing is available. Either way, you'll see the full price before we start, with no meter running, and larger jobs can be financed with monthly payments, subject to credit approval.
The On-Time Guarantee: If we're late, we pay you $5 for every minute, up to $300.
Up-Front Pricing: You see and approve the price before any work begins. No meter running.
Flexible Financing: Monthly payment options on larger jobs, subject to credit approval.
100% Satisfaction Guarantee: We stand behind our materials, labor and craftsmanship.
Licensed & Insured: Background-checked, drug-tested professionals.
Locally Owned, Nationally Backed: Based at 800 Lambert Dr NE in Atlanta, with a national brand behind us.
Good, Better, Best Options: Clear choices on every repair or replacement.
Benjamin Franklin Plumbing® Club: Annual plumbing inspections, priority service and member discounts.
Free Water Test on Every Visit: A free chlorine test of your water, every time we're in your home.
Heroes Discount: 15% off for military, veterans, first responders, healthcare workers and educators.
Benjamin Franklin Plumbing of Intown Atlanta serves 18 neighborhoods across Intown Atlanta and Decatur. If you're close to Midtown, you may also be in one of these, each with its own page:
Replace braided supply lines to toilets and faucets every five to seven years, and check washing machine hoses at the same time. In a condo, these are the most common sources of leaks into the unit below. If your water heater is in a closet, look for rust or moisture at the base twice a year. Before a hard freeze, townhome and house owners should disconnect hoses and protect pipes in garages.
Call Benjamin Franklin Plumbing of Intown Atlanta at (678) 813-1776 or book your appointment online. Every visit includes a free chlorine test of your water, and flexible financing is available on larger jobs. We serve Midtown and the rest of Intown Atlanta.
Learn more about our Intown Atlanta-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Linda Burns
I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.
W P
Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!
Brian Ridenour
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
Dennis Sen
10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
Suzyn Purdy
Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.
Larry Murphy
Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.
Jeremiah Fisher
A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!
Tammy Spencer
Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!
Paula Thompson
The guys were personable, have plumbing experience and seemed knowledgeable of the situation.
Yes. We coordinate with building management on access, water shutoffs and insurance requirements, and work within the building's hours and rules.
A like-for-like tank replacement or a compact tankless unit, gas or electric depending on your building. Tankless frees up space and never runs out. We'll check what your building allows before recommending one.
Turn off the water to your unit if you can, tell building management and call us. We'll find whether the leak is in your unit, the one above or a shared line, and fix it fast.
Yes. We offer flexible financing with monthly payment options, subject to credit approval, on larger jobs like tankless water heater upgrades, repiping and larger leak repairs. You'll get the up-front price first, then choose how to pay. Ask your technician or apply on our financing page.
Yes. We work with restaurants, offices, retail and property managers on drains, grease lines, water heaters, restroom fixtures and backflow devices.
We serve Midtown in the 30309 ZIP code, including the Peachtree corridor, Colony Square, the Arts Center area, Loring Heights and Ardmore Park.
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