Medway is a small, close-knit community in southwestern Clark County near New Carlisle, with a quiet, semi-rural character and a mix of established homes and country properties. Benjamin Franklin Plumbing® of Springfield and Urbana is proud to serve Medway on time, every time.
On time, every time, if there's any delay, it's you we pay.
Every Medway home has access to our full range of plumbing services. The menu is the same across our entire Clark and Champaign County service area, and each service links to the national brand page with full details:
Medway's semi-rural setting means homes here are served by a mix of small community water and private wells, so well-pump service and water softening for the hard, sometimes iron-bearing groundwater are common local needs. The area's full-basement homes need reliable sump pumps with battery backup against snowmelt and spring rains, and west-central Ohio's cold winters make frozen-pipe protection important.
Medway's homes range from older houses that may need repiping to newer rural builds, and rural lots often use septic systems, shaping how we handle drain and waste-line work. Its country character makes fast, capable, single-visit service especially valuable, and our stocked trucks let us finish most jobs in one trip.
The community along Main Street and Lower Valley Pike · Rural acreage toward New Carlisle and Enon · Properties near the Mad River valley · The areas toward Bethel Township · And the homes across Medway
Medway's small-town and country homes get our full range, well-pump and softener service, sump pumps and frozen-pipe protection, and septic-aware drain work. Our stocked trucks finish most jobs in one trip, on time and with up-front pricing.
Medway's semi-rural setting rewards routine. If you're on a well, test your water periodically and keep treatment and the pressure tank maintained; before winter, insulate exposed pipes; before spring, test the sump pump and its backup. Flush the water heater yearly for the hard water.
Call Benjamin Franklin Plumbing® of Springfield and Urbana at (937) 240-1192 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the Springfield and Urbana team behind every visit. We proudly serve Medway and the surrounding Clark and Champaign County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Springfield and Urbana-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
David Hill
Brandon is personable, competent, thorough!!!
Janel McCrory
They were top notch!Timely response and their professionalism and quality of work was a 10/10! Highly recommend! Thank you for all of your help!
J Ciapala
Davy Hunt is the best plumber I’ve ever had and I’ve had a few. Courteous, polite and very friendly and exceptionally good at what he does. Ask for him specifically. 6 stars out of 5. Thank you
Peter Klemkowsky
After investigating, multiple breaks were repaired after the water meters. Stayed until full repair was completed and disturbed area repaired. Great job. I will consider hiring Ben Franklin for any additional repairs needed.
Zachary Temple
Quick to respond and get out to look at the job. Excellent work, done quickly and prices were reasonable. Davy was great.
Lynne Jones
Very prompt response and very friendly and courteous people. Highly recommend.
Katherine Leitner
Great experience with this new company. John, the owner, was extremely helpful in his initial visit. Follow up appointments were needed and Hugo was assigned as our technician. Hugo was kind and knowledgeable. He explained everything and completed everything well. Will definitely recommend Benjamin Franklin Plumbing to friends and family.
Thomas Miller
Great service, worked over allotted time and did not charge more than agreed. Good guys, very pleased and will use again!
James
Needed a new well pump installed. Exceptional customer service, responsiveness, flexibility, communication, timeliness, quality, and technical expertise, all at a fair price. Highly recommend!
David O'Brien
Hugo arrived at my house within the window of time I was expecting which was helpful. I could tell he knew what he was talking about. He gave me several options including an option to finance the replacement of my hot water heater. In short, he was kind, courteous and professional.
Many Medway properties are on private wells, while some are on a small community system. We service both, including well pumps, pressure tanks, and treatment.
The region's groundwater is hard and can carry iron, which stains fixtures and scales appliances. After a water test, we install the right softener and filtration.
Insulate exposed pipes, disconnect hoses, and let a faucet drip in extreme cold. We install heat trace and frost-proof fixtures and repair burst pipes fast.
Yes. With septic common on Medway's rural lots, we diagnose and resolve drain and waste-line issues with that system in mind.
Yes, around the clock, every day, with the On-Time Guarantee and no after-hours fees.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.