Kirkwood was its own town before Atlanta annexed it in the early 1920s, and it still calls itself the small town in the big city. Its main street, Hosea L. Williams Drive, has the restaurants and shops. Bessie Branham Park, with Atlanta's only urban treehouse, hosts the Kirkwood Spring Fling and Tour of Homes. The streets around them are lined with bungalows and cottages, many renovated over the last 25 years. Our shop is a short drive north on Lambert Drive.
We're The Punctual Plumber, and we put money on it. If we're late, we pay you $5 a minute, up to $300. And with flexible financing on larger jobs, the right repair doesn't have to wait.
Emergency Plumbing: Burst pipes, sewer backups, water heater failures, gas smells and no-water calls, including nights and weekends.
Renovation Plumbing Inspections: Many Kirkwood homes were renovated quickly during the neighborhood's revival. We inspect for shortcuts behind the walls, like mismatched pipe, missing vents and new fixtures tied into old lines.
Sewer Line Camera Inspection & Repair: Original clay laterals are common in Kirkwood's older homes. We camera the line and repair only what needs it.
Water Heaters & Tankless: In a Kirkwood bungalow, the water heater often takes up a closet or a corner of the crawlspace. A wall-mounted tankless unit frees that space, delivers hot water without running out, uses less energy because it isn't keeping a tank hot around the clock and typically lasts around 20 years, against 8 to 12 for a tank. We upgrade the gas line as needed, and financing is available.
Repiping: Replacing galvanized supply lines and correcting earlier patchwork with a clean, single system.
Water Filtration & Whole-Home Water Quality: In-home water testing, whole-home filtration, under-sink drinking water systems and sediment protection for water heaters, for better water at every tap and longer-lasting plumbing.
Drain Cleaning & Hydro Jetting: Kitchen, bath and main-line drain cleaning, with hydro jetting for roots.
Gas Line Installation & Repair: Gas lines for ranges, water heaters and grills, plus testing of older gas piping.
Crawlspace Plumbing: Repairs and insulation for supply and drain lines under raised homes.
Leak Detection: Finding hidden leaks behind new drywall and under floors.
Fixtures, Faucets, Toilets & Disposals: Repairs and installs throughout the house.
Kirkwood's homes date mostly from the early 1900s to the 1940s: bungalows, cottages and Victorian-era houses on narrow lots, plus new infill homes. After decades of decline, the neighborhood revived from the late 1990s on, and many houses were renovated, some carefully and some quickly. Behind fresh drywall, it's common to find old galvanized pipe left in place, new PEX connected to it and drain lines that were never upgraded.
Kirkwood is inside the City of Atlanta, on the DeKalb County side, and water and sewer come from the City of Atlanta Department of Watershed Management. The common problems are corroded galvanized pipe, clay sewer laterals with root damage and renovation work that tied new fixtures into old lines.
Your water is treated by the City of Atlanta Department of Watershed Management to meet federal drinking water standards. But by the time it reaches your tap in Kirkwood, it has traveled through miles of city mains and then through your own pipes, and in renovated homes where new fixtures are often still fed by old galvanized pipe, that last stretch matters. When we test water in Intown homes, we regularly find the taste and smell of chlorine-based disinfectants, along with sediment and rust from aging pipe.
That affects more than your drinking glass. It's the water you shower in, brush your teeth with, wash clothes and dishes in and cook with. Sediment also wears out the equipment you've paid for, including water heaters, tankless units, faucets, dishwashers and washing machines, and shortens the life of the plumbing itself.
Every visit we make includes a free test of your water for chlorine, and we'll show you the results before recommending anything. If you want a fuller picture, ask about testing for sediment and other issues too. Your options include:
Whole-home filtration: Filters every tap and shower in the house, reducing chlorine taste and odor, sediment and rust, for better water for bathing, washing and cooking, and less wear on pipes, fixtures and appliances.
Drinking water systems: Under-sink reverse osmosis or carbon filtration for cleaner-tasting water for drinking, coffee and cooking.
Sediment protection for water heaters: A sediment filter ahead of a tank or tankless water heater helps it run efficiently and last longer.
Correcting a quick renovation, replacing a sewer lateral or upgrading to tankless can be paid over time. Benjamin Franklin Plumbing of Intown Atlanta offers flexible financing with monthly payment options, subject to credit approval.
You'll see the up-front price first, then choose how to pay. Ask your technician about financing on any job, or apply on our financing page before your visit.
Downtown Kirkwood along Hosea L. Williams Drive
Streets around Bessie Branham Park
Homes near the Oakhurst and Lake Claire edges
The streets south toward Memorial Drive
The rest of Kirkwood in the 30317 ZIP code
Kirkwood calls often uncover what a past renovation left behind. A beautiful new bathroom that drains slowly through an original line. A leak at the joint where new PEX meets old galvanized pipe. A water heater installed without proper venting or a pan. That's why our techs check pipe materials, venting, water heater installation and the main shutoff on every visit. Our trucks are stocked, and most calls are fixed on the first visit.
In Kirkwood's renovated homes, the warning signs often come from what's behind the new finishes. Call us if you notice:
A new bathroom that drains slowly
Leaks where new and old pipes meet
A water heater installed without a drain pan or proper venting
Slow, gurgling or repeatedly clogged drains
More than one fixture backing up at the same time
Hot water that runs out early or never gets hot enough
Damp spots, stains or a water bill that rises for no clear reason
On time: We arrive in the window we promised, in clean uniforms with shoe covers, or we pay you $5 a minute, up to $300.
Diagnosis: We find the root cause, using a high-definition camera on drain and sewer lines when needed.
Free water test: Every visit includes a free chlorine test of your water, with the results explained on the spot.
Up-front price: You get the exact price, with good, better and best options and financing available, before any work begins.
Clean finish: We complete the work and clean up before we leave.
There's no single price, because cost depends on where the problem is, how severe it is, the materials and the repair method. Correcting a single bad connection is a quick job. Fixing a renovation's shortcuts across a whole house, or replacing a clay lateral, is bigger, and financing is available. Either way, you'll see the full price before we start, with no meter running, and larger jobs can be financed with monthly payments, subject to credit approval.
The On-Time Guarantee: If we're late, we pay you $5 for every minute, up to $300.
Up-Front Pricing: You see and approve the price before any work begins. No meter running.
Flexible Financing: Monthly payment options on larger jobs, subject to credit approval.
100% Satisfaction Guarantee: We stand behind our materials, labor and craftsmanship.
Licensed & Insured: Background-checked, drug-tested professionals.
Locally Owned, Nationally Backed: Based at 800 Lambert Dr NE in Atlanta, with a national brand behind us.
Good, Better, Best Options: Clear choices on every repair or replacement.
Benjamin Franklin Plumbing® Club: Annual plumbing inspections, priority service and member discounts.
Free Water Test on Every Visit: A free chlorine test of your water, every time we're in your home.
Heroes Discount: 15% off for military, veterans, first responders, healthcare workers and educators.
Benjamin Franklin Plumbing of Intown Atlanta serves 18 neighborhoods across Intown Atlanta and Decatur. If you're close to Kirkwood, you may also be in one of these, each with its own page:
Before a hard freeze, close crawlspace vents, disconnect hoses and wrap exposed pipes. Before Spring Fling and Tour of Homes weekend, get slow drains cleared. In late summer, a slow main drain often means roots in the sewer line. If you're buying a renovated home, get a sewer camera inspection before closing.
Call Benjamin Franklin Plumbing of Intown Atlanta at (678) 813-1776 or book your appointment online. Every visit includes a free chlorine test of your water, and flexible financing is available on larger jobs. We serve Kirkwood and the rest of Intown Atlanta.
Learn more about our Intown Atlanta-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Linda Burns
I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.
W P
Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!
Brian Ridenour
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
Dennis Sen
10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
Suzyn Purdy
Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.
Larry Murphy
Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.
Jeremiah Fisher
A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!
Tammy Spencer
Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!
Paula Thompson
The guys were personable, have plumbing experience and seemed knowledgeable of the situation.
Get a sewer camera inspection and a plumbing inspection. Renovations sometimes leave old pipe in place, tie new bathrooms into undersized drains or skip venting. We'll tell you what you're buying.
It's often tied into an original drain line that is partly blocked, undersized or poorly sloped. We'll camera the line and recommend a fix.
Many do, even after renovations. Look for low pressure or rusty water after the water's been off. We can identify and replace it.
Yes. We offer flexible financing with monthly payment options, subject to credit approval, on larger jobs like sewer line replacement, repiping and tankless water heaters. You'll get the up-front price first, then choose how to pay. Ask your technician or apply on our financing page.
Usually. It frees up space and never runs out. Most older homes need a larger gas line, which we install as part of the job.
Yes, the whole neighborhood in the 30317 ZIP code.
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