Hot Springs National Park is the heart of the Spa City. It’s the historic core around Bathhouse Row and Central Avenue, where the famous thermal springs, grand old bathhouses, and some of Arkansas's oldest homes and buildings sit within and beside the nation's oldest federal reserve. The residential and business neighborhoods in and around the park are full of historic character. Benjamin Franklin Plumbing® of Hot Springs knows how to care for them.
On time, every time: “if there's any delay, it's you we pay.”™
Every Hot Springs National Park home has access to our full range of plumbing services. The menu is the same across our entire Ouachita lakes service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for Hot Springs National Park homeowners facing burst or leaking pipes, sewer backups, water heater failures, or no-water situations. We are available day or night, weekends and holidays.
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our fully stocked trucks fixing most issues in a single visit.
Pipe repair and whole-home repiping for aging galvanized and cast-iron systems, the failure-prone polybutylene common in 1980s–90s homes, and pipe corroded by soft, acidic well water, plus water service line and leaking pipe repair.
Water heater repair, replacement, and installation, including tankless systems, a popular upgrade for endless hot water and energy savings.
Drain cleaning and hydro jetting with camera inspection, clearing grease, buildup, and the tree roots that reach into older clay and cast-iron lines beneath the Ouachitas' mature canopy.
Sewer line repair and replacement and new sewer installation for root intrusion and aging clay and cast-iron laterals, a frequent need in the region's older neighborhoods.
Sump pump installation and repair, plus drainage help for the crawlspaces and low-lying, lakeside, and hillside lots common across the Ouachita lakes region.
Faucet, toilet, sink, and garbage disposal repair and installation, plus outdoor plumbing and winterizing for hose bibs, irrigation, and lake-home lines.
The homes and buildings in and around Hot Springs National Park are among the oldest in the region, and their age defines the plumbing. Historic houses and the structures along and behind Central Avenue often carry aging galvanized, cast-iron, and lead-era pipe and service lines. Sensitive repiping and line replacement are common, worthwhile investments here. The district's mature trees also send roots into old clay and cast-iron sewer laterals, so drain cleaning, hydro jetting, and sewer repair are frequent. (Note: the park's famous thermal spring water is a protected natural feature managed by the National Park Service. Ordinary household plumbing here runs on the city's regular treated municipal supply.)
These historic homes sit on crawlspace, pier-and-beam, and slab foundations on the hilly terrain around the park, not basements, and their age means older fixtures and water heaters worth upgrading. The city's soft municipal lake water is easy on pipes, but a century of service still wears out old lines. The occasional hard freeze can also burst pipes in these older, sometimes less-insulated structures.
The historic homes of the national park area reward experience and care. We can help with sensitive repiping and lead-era line replacement, sewer and root removal, drain cleaning, and water heater and fixture upgrades, all done with respect for an older home. Our fully stocked trucks fix most issues in one visit.
“If there's any delay, it's you we pay”™. If we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
We stand behind our craftsmanship, and Hot Springs-area homeowners rate us 4.9 stars across more than a thousand Google reviews.
You approve every price before any work begins, no meter running, no surprises. Our customers routinely note our honesty and no-pressure options.
Our trucks carry thousands of parts, so we fix most plumbing issues in a single trip, and we always clean up after ourselves.
We answer the phone around the clock, every day of the year, vital during a burst pipe, a sewer backup, or a water heater failure.
Background-checked, drug-tested professionals, licensed in Arkansas (License MP5650), with liability coverage and workers' compensation.
Based right here on Airport Road in Hot Springs and serving Hot Springs National Park, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Plumbing in the national park area follows the Ouachita calendar. Watch older galvanized and lead-era lines for rusty water and low pressure. Have aging clay sewer lines checked for roots. Flush the water heater yearly. Before a hard freeze, insulate exposed pipes in these older structures, which can be more freeze-prone.
Call Benjamin Franklin Plumbing® of Hot Springs at (501) 424-4978 anytime, day or night, or book your appointment online. Meet the Hot Springs team behind every visit. We proudly serve Hot Springs National Park and the surrounding Ouachita lakes region, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Hot Springs-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Linda Burns
I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.
W P
Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!
Brian Ridenour
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
Dennis Sen
10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
Suzyn Purdy
Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.
Larry Murphy
Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.
Jeremiah Fisher
A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!
Tammy Spencer
Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!
Paula Thompson
The guys were personable, have plumbing experience and seemed knowledgeable of the situation.
Yes. We repipe and repair older homes with care, replacing corroding galvanized, cast-iron, and lead-era pipe and updating fixtures while respecting the character of a historic property.
No. The park's thermal springs are a protected natural feature managed by the National Park Service. Homes and businesses use the city's regular treated municipal water, which we service like any other.
Roots from the district's mature trees invade aging clay and cast-iron laterals. We camera-inspect, clear the line with hydro jetting, and repair or replace it as needed.
Older homes benefit from repiping, updated fixtures, and a modern water heater. We inspect and recommend improvements that fit the home and your budget.
Yes. Our emergency plumbers answer around the clock, backed by the On-Time Guarantee.
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