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4.82 (121619 reviews)

Plumbing Services in Hot Springs, ARBenjamin Franklin Plumbing® of Hot Springs

Your Trusted Hot Springs Plumber

Hot Springs is one of America's most storied resort cities, the Spa City. It's wrapped around Hot Springs National Park, ringed by Lake Hamilton and Lake Catherine, and full of historic homes, lakefront properties, downtown businesses, and the tourism that has drawn visitors for generations. As our home base, Hot Springs is where Benjamin Franklin Plumbing® does its best work, and we're the on-time team the city counts on.

501-424-4978 Book your appointment online

We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors, based right here in Hot Springs. We're The Punctual Plumber, and we back it with a promise no ordinary plumber makes: “if there's any delay, it's you we pay.”™

24/7

Around-the-clock emergency service

90%

of issues on the first visit

for every minute we're late, up to 60 minutes or $300

Comprehensive Plumbing Services in Hot Springs

Every Hot Springs home has access to our full range of plumbing services. The menu is the same across our entire Ouachita lakes service area, and each service links to the national brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Hot Springs homeowners facing burst or leaking pipes, sewer backups, water heater failures, or no-water situations. We are available day or night, weekends and holidays.

Plumbing Repairs, Inspection & Installation
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our fully stocked trucks fixing most issues in a single visit.
Piping, Repiping & Water Lines
Pipe repair and whole-home repiping for aging galvanized and cast-iron systems, the failure-prone polybutylene common in 1980s–90s homes, and pipe corroded by soft, acidic well water, plus water service line and leaking pipe repair.
Water Heaters & Tankless
Water heater repair, replacement, and installation, including tankless systems, a popular upgrade for endless hot water and energy savings.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection, clearing grease, buildup, and the tree roots that reach into older clay and cast-iron lines beneath the Ouachitas' mature canopy.
Sewer Line Repair & Replacement
Sewer line repair and replacement and new sewer installation for root intrusion and aging clay and cast-iron laterals, a frequent need in the region's older neighborhoods.
Sump Pumps & Drainage
Sump pump installation and repair, plus drainage help for the crawlspaces and low-lying, lakeside, and hillside lots common across the Ouachita lakes region.
Fixtures, Faucets, Toilets & Disposals
Faucet, toilet, sink, and garbage disposal repair and installation, plus outdoor plumbing and winterizing for hose bibs, irrigation, and lake-home lines.

Hot Springs's range of homes shapes its plumbing. The historic neighborhoods near downtown and the national park hold beautiful older homes, some over a century old, that often carry aging galvanized, cast-iron, and lead-era pipe worth repiping. Lake and mid-century homes bring their own needs, and 1980s–90s houses may have failure-prone polybutylene. The city draws soft surface water from Lakes Hamilton and Ricks (now augmented by the major Lake Ouachita supply project). Scale is less of a concern than filtration for taste, and older-home and lakefront systems are the real story.

Hot Springs's homes sit on slab, crawlspace, or pier-and-beam foundations in hilly, rocky terrain, not basements. The city's beautiful mature trees also send roots into aging clay and cast-iron sewer laterals. Drain cleaning, hydro jetting, and sewer repair are among the most frequent jobs (one local homeowner found seven separate root intrusions in an old clay system). Lakefront homes on Hamilton and Catherine benefit from winterizing and reliable outdoor lines. While summers are hot, the occasional hard freeze can burst unprotected pipes.

Hot Springs Neighborhoods and Areas We Serve

The historic districts near downtown and Bathhouse Row
The Lake Hamilton and Lake Catherine waterfronts
Established neighborhoods along Central Avenue and Park Avenue
The areas toward Piney and Rockwell
The homes and businesses across Hot Springs

Hot Springs Local Insight

As the hometown team based right here in Hot Springs, we know the city's historic homes, its lake properties, and its old clay sewer lines. We can help with repiping and lead-era line replacement, sewer and root removal, drain cleaning and hydro jetting, water heater service, and lakefront winterizing. Our fully stocked trucks fix most issues in one visit, and our 4.9-star reviews are full of neighbors who call us back by name.

Why Hot Springs Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
“If there's any delay, it's you we pay”™. If we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
4.9-Star Rated Across Hundreds of Reviews
We stand behind our craftsmanship, and Hot Springs-area homeowners rate us 4.9 stars across more than a thousand Google reviews.
Up-Front, Straightforward Pricing
You approve every price before any work begins, no meter running, no surprises. Our customers routinely note our honesty and no-pressure options.
One-Visit Convenience
Our trucks carry thousands of parts, so we fix most plumbing issues in a single trip, and we always clean up after ourselves.
24/7 Availability
We answer the phone around the clock, every day of the year, vital during a burst pipe, a sewer backup, or a water heater failure.
Licensed, Insured & UWIN®-Endorsed
Background-checked, drug-tested professionals, licensed in Arkansas (License MP5650), with liability coverage and workers' compensation.
Locally Based, Nationally Backed
Based right here on Airport Road in Hot Springs, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.

Seasonal Plumbing in Hot Springs

Hot Springs plumbing follows the Ouachita calendar. Flush the water heater yearly. Have older clay and cast-iron sewer lines checked for roots before they back up. Protect lakefront and outdoor lines. Before a hard freeze, insulate exposed pipes and disconnect hoses. Watch for the slow drains and soggy spots that signal root intrusion.

Schedule Plumbing Service in Hot Springs Today

Call Benjamin Franklin Plumbing® of Hot Springs at (501) 424-4978 anytime, day or night, or book your appointment online. Meet the Hot Springs team behind every visit. We proudly serve Hot Springs and the surrounding Ouachita lakes region, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

501-424-4978

Book your appointment online

Learn more about our Hot Springs-based plumbers.

Book Now

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (121619 reviews)

Linda Burns

I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.

W P

Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!

Brian Ridenour

Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!

Dennis Sen

10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!

Refind Vintage

We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.

Suzyn Purdy

Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.

Larry Murphy

Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.

Jeremiah Fisher

A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!

Tammy Spencer

Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!

Paula Thompson

The guys were personable, have plumbing experience and seemed knowledgeable of the situation.

Frequently Asked Questions

Why does my Hot Springs sewer line keep backing up?

The city's mature trees send roots into aging clay and cast-iron sewer laterals, a very common local problem (one homeowner had seven separate intrusions). We camera-inspect, clear the line with hydro jetting, and repair or replace it as needed.

Should I repipe my historic Hot Springs home?

Older homes near downtown and the national park often have corroding galvanized, cast-iron, or lead-era pipe, and later homes may have polybutylene. Repiping restores pressure and prevents leaks. We inspect and recommend honestly, with care for a historic home.

Can you service my lake home on Hamilton or Catherine?

Yes. We handle lakefront and second-home plumbing, including winterizing pipes and outdoor lines and reopening systems in spring.

Is Hot Springs water hard?

The city draws soft surface water from the Ouachita lakes, so scale is less of an issue than in hard-water regions. Many homeowners still add filtration for taste. We can advise on the right setup.