Druid Hills was one of Frederick Law Olmsted's last commissions. Joel Hurt conceived it, Asa Candler's family helped build it out and the result was a parkland suburb of grand houses along Ponce de Leon Avenue, where the six parks of Olmsted Linear Park still run end to end. Emory University, Fernbank Forest and the Fernbank Museum of Natural History, and Callanwolde, the Gothic-Tudor Candler estate, are all here. Our shop is a short drive west on Lambert Drive.
We're The Punctual Plumber, and we put money on it. If we're late, we pay you $5 a minute, up to $300. And with flexible financing on larger jobs, the right repair doesn't have to wait.
Emergency Plumbing: Burst pipes, sewer backups, water heater failures, gas smells and no-water calls, including nights and weekends.
Sewer Line Camera Inspection & Replacement: Druid Hills homes sit on large, deeply wooded lots, often with long sewer laterals of original clay or cast iron. Roots from the old hardwoods are relentless. We camera the full line and replace only what's needed.
Whole-Home Repiping: Replacing galvanized and aging copper supply lines in historic homes, planned around plaster, millwork and original floors.
Water Heaters & Tankless: Large Druid Hills homes often need more hot water than one tank can deliver. A properly sized tankless system supplies several bathrooms at once, uses less energy because it isn't keeping tanks hot around the clock and typically lasts around 20 years, against 8 to 12 for a tank. We size and upgrade the gas line as part of the job, and financing is available.
Gas Line Installation & Repair: Gas lines for ranges, fireplaces, generators and outdoor kitchens, plus pressure testing of original gas piping.
Water Filtration & Whole-Home Water Quality: In-home water testing, whole-home filtration, under-sink drinking water systems and sediment protection for water heaters, for better water at every tap and longer-lasting plumbing.
Water Pressure & Recirculation: Hot-water recirculation for distant bathrooms and pressure diagnosis in large homes.
Drain Cleaning & Hydro Jetting: Kitchen, bath and main-line cleaning, with hydro jetting to clear roots from long runs.
Basement Plumbing & Pumps: Sump pumps, ejector pumps and backflow protection for basements on sloping lots.
Leak Detection: Finding hidden leaks behind plaster and under floors before they cause damage.
Fixtures & Bath Restoration: Fixture installs and repairs for restored kitchens and baths in historic homes.
Druid Hills was developed from the 1890s through the 1930s, and much of it is protected as the Druid Hills Historic District. Its houses are large Tudor, Colonial Revival, Mediterranean and Craftsman homes on generous lots, many with basements and original plumbing still in service. Long pipe runs, multiple bathrooms and decades of renovations make these some of the most complex residential systems in Atlanta.
Most of Druid Hills is unincorporated DeKalb County, served by the DeKalb County Department of Watershed Management, while some areas near Emory are now inside the City of Atlanta. The issues here are age, size and trees: clay and cast-iron laterals full of roots, galvanized supply lines and hot water that takes too long to reach the far end of the house.
Your water is treated by the DeKalb County Department of Watershed Management or the City of Atlanta Department of Watershed Management to meet federal drinking water standards. But by the time it reaches your tap in Druid Hills, it has traveled through miles of city mains and then through your own pipes, and in large historic homes with long runs of original galvanized and early copper pipe, that last stretch matters. When we test water in Intown homes, we regularly find the taste and smell of chlorine-based disinfectants, along with sediment and rust from aging pipe.
That affects more than your drinking glass. It's the water you shower in, brush your teeth with, wash clothes and dishes in and cook with. Sediment also wears out the equipment you've paid for, including water heaters, tankless units, faucets, dishwashers and washing machines, and shortens the life of the plumbing itself.
Every visit we make includes a free test of your water for chlorine, and we'll show you the results before recommending anything. If you want a fuller picture, ask about testing for sediment and other issues too. Your options include:
Whole-home filtration: Filters every tap and shower in the house, reducing chlorine taste and odor, sediment and rust, for better water for bathing, washing and cooking, and less wear on pipes, fixtures and appliances.
Drinking water systems: Under-sink reverse osmosis or carbon filtration for cleaner-tasting water for drinking, coffee and cooking.
Sediment protection for water heaters: A sediment filter ahead of a tank or tankless water heater helps it run efficiently and last longer.
Replacing a long sewer lateral, repiping a historic home or installing a whole-house tankless system is a major project. Benjamin Franklin Plumbing of Intown Atlanta offers flexible financing with monthly payment options, subject to credit approval, so it can be done properly and on your schedule.
You'll see the up-front price first, then choose how to pay. Ask your technician about financing on any job, or apply on our financing page before your visit.
Financing page: https://www.benjaminfranklinplumbing.com/intown-atlanta/financing/
Homes along Ponce de Leon Avenue and Olmsted Linear Park
Streets around Fernbank and Callanwolde
Neighborhoods near Emory University
Homes along Briarcliff Road and Lullwater Road
The rest of Druid Hills in the 30306, 30307 and 30322 ZIP codes
Druid Hills calls are often about distance and age. A sewer line that fails 100 feet from the house under a mature oak. A bathroom on the far side of the house that waits minutes for hot water. A main shutoff that hasn't moved in 40 years. That's why our techs check the main shutoff, water pressure and water heater capacity on every visit, and recommend a camera inspection when the lateral is original. Our trucks are stocked, and most calls are fixed on the first visit.
In a large historic Druid Hills home, small symptoms can point to long, old lines. Call us if you notice:
Hot water that takes minutes to reach a far bathroom
Recurring backups in a basement or lower bathroom
A main shutoff valve that won't turn
Slow, gurgling or repeatedly clogged drains
More than one fixture backing up at the same time
Hot water that runs out early or never gets hot enough
Damp spots, stains or a water bill that rises for no clear reason
On time: We arrive in the window we promised, in clean uniforms with shoe covers, or we pay you $5 a minute, up to $300.
Diagnosis: We find the root cause, using a high-definition camera on drain and sewer lines when needed.
Free water test: Every visit includes a free chlorine test of your water, with the results explained on the spot.
Up-front price: You get the exact price, with good, better and best options and financing available, before any work begins.
Clean finish: We complete the work and clean up before we leave.
There's no single price, because cost depends on where the problem is, how severe it is, the materials and the repair method. A drain clearing is a modest bill. Replacing a 100-foot sewer lateral under mature hardwoods or repiping a 1920s estate home is a major project, and financing is available. Either way, you'll see the full price before we start, with no meter running, and larger jobs can be financed with monthly payments, subject to credit approval.
The On-Time Guarantee: If we're late, we pay you $5 for every minute, up to $300.
Up-Front Pricing: You see and approve the price before any work begins. No meter running.
Flexible Financing: Monthly payment options on larger jobs, subject to credit approval.
100% Satisfaction Guarantee: We stand behind our materials, labor and craftsmanship.
Licensed & Insured: Background-checked, drug-tested professionals.
Locally Owned, Nationally Backed: Based at 800 Lambert Dr NE in Atlanta, with a national brand behind us.
Good, Better, Best Options: Clear choices on every repair or replacement.
Benjamin Franklin Plumbing® Club: Annual plumbing inspections, priority service and member discounts.
Free Water Test on Every Visit: A free chlorine test of your water, every time we're in your home.
Heroes Discount: 15% off for military, veterans, first responders, healthcare workers and educators.
Benjamin Franklin Plumbing of Intown Atlanta serves 18 neighborhoods across Intown Atlanta and Decatur. If you're close to Druid Hills, you may also be in one of these, each with its own page:
Before a hard freeze, disconnect hoses, shut off irrigation and protect pipes in unheated basements and garages. Test sump and ejector pumps before storm season. Exercise your main shutoff once a year. In late summer, roots move into sewer lines as the soil dries, so watch for slow drains.
Call Benjamin Franklin Plumbing of Intown Atlanta at (678) 813-1776 or book your appointment online. Every visit includes a free chlorine test of your water, and flexible financing is available on larger jobs. We serve Druid Hills and the rest of Intown Atlanta.
Learn more about our Intown Atlanta-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Linda Burns
I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.
W P
Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!
Brian Ridenour
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
Dennis Sen
10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
Suzyn Purdy
Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.
Larry Murphy
Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.
Jeremiah Fisher
A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!
Tammy Spencer
Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!
Paula Thompson
The guys were personable, have plumbing experience and seemed knowledgeable of the situation.
Most of Druid Hills is unincorporated DeKalb County, served by the DeKalb County Department of Watershed Management. Some areas near Emory are now inside the City of Atlanta. The private sewer lateral to the public main is generally the homeowner's responsibility either way.
Long pipe runs in large homes. A recirculation system or a properly placed tankless unit solves it. We'll recommend the simplest fix for your layout.
Recurring backups, slow drains and gurgling toilets are the signs. A camera inspection shows the condition of the whole line, so you only replace what's damaged.
Yes. We offer flexible financing with monthly payment options, subject to credit approval, on larger jobs like sewer line replacement, whole-home repiping and tankless water heater systems. You'll get the up-front price first, then choose how to pay. Ask your technician or apply on our financing page.
Yes. We plan access first, work from basements and crawlspaces wherever possible and protect floors and finishes. We'll show you before opening any wall.
All of Druid Hills in the 30306, 30307 and 30322 ZIP codes, from Ponce de Leon Avenue to Emory.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.