Delaware is home base for us. The city has been the county seat since 1808, and its downtown along Sandusky Street is still the center of things, with Ohio Wesleyan University a few blocks away and the Olentangy River running through town. Benjamin Franklin Plumbing of Delaware is based right here, so most calls in the city are a short drive for our trucks.
We're The Punctual Plumber, and we put money on it. If we're late, we pay you $5 a minute, up to $300.
Delaware is really two housing stocks side by side. About one home in six in the city was built before 1940, mostly in the older core around downtown, the Historic Northwest District and the Ohio Wesleyan area. Houses that age can still have galvanized supply pipe, cast-iron drains and old water service lines that are due for a look. The rest of the city grew in waves through the 1990s, 2000s and 2010s, and those homes are now reaching the age when water heaters, sump pumps, pressure-reducing valves and fixtures wear out.
Most homes inside the city are on public water and sewer. Around the edges of town and in the surrounding townships, some properties are on Del-Co Water, private wells or septic systems, and we work on all of them. Del-Co water is moderately hard, and scale builds up in water heaters and fixtures over time. Central Ohio's heavy clay soil drains slowly, which is why a clogged downspout line or a tired sump pump can put water in a basement. The Olentangy River has flooded the city before, most famously in 1913, and the basements near it are good candidates for a sump pump with a battery backup.
Delaware calls tend to split by age of home. In the older neighborhoods it's cast-iron drain lines, old supply pipe and water service lines. In the newer neighborhoods it's water heaters, sump pumps and pressure valves hitting the end of their lives. That's why our techs test your water pressure and check the age of your water heater and sump pump on every visit. You get time to plan a replacement instead of scrambling when something quits. Our trucks are stocked, and most calls are fixed on the first visit.
Before the first hard freeze, disconnect your garden hoses, shut off and drain outdoor faucets, and insulate pipes in unheated spaces like garages and crawl spaces. If you live near the river or in an older basement, test the sump pump and its battery backup before spring rain and snowmelt. Flush your water heater once a year to clear sediment and scale. If water pools near the foundation after a storm, have the buried downspouts checked.
Call Benjamin Franklin Plumbing of Delaware or book your appointment online. We're based in Delaware and serve the city and the rest of the county.
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David Hill
Brandon is personable, competent, thorough!!!
Janel McCrory
They were top notch!Timely response and their professionalism and quality of work was a 10/10! Highly recommend! Thank you for all of your help!
J Ciapala
Davy Hunt is the best plumber I’ve ever had and I’ve had a few. Courteous, polite and very friendly and exceptionally good at what he does. Ask for him specifically. 6 stars out of 5. Thank you
Peter Klemkowsky
After investigating, multiple breaks were repaired after the water meters. Stayed until full repair was completed and disturbed area repaired. Great job. I will consider hiring Ben Franklin for any additional repairs needed.
Zachary Temple
Quick to respond and get out to look at the job. Excellent work, done quickly and prices were reasonable. Davy was great.
Lynne Jones
Very prompt response and very friendly and courteous people. Highly recommend.
Katherine Leitner
Great experience with this new company. John, the owner, was extremely helpful in his initial visit. Follow up appointments were needed and Hugo was assigned as our technician. Hugo was kind and knowledgeable. He explained everything and completed everything well. Will definitely recommend Benjamin Franklin Plumbing to friends and family.
Thomas Miller
Great service, worked over allotted time and did not charge more than agreed. Good guys, very pleased and will use again!
James
Needed a new well pump installed. Exceptional customer service, responsiveness, flexibility, communication, timeliness, quality, and technical expertise, all at a fair price. Highly recommend!
David O'Brien
Hugo arrived at my house within the window of time I was expecting which was helpful. I could tell he knew what he was talking about. He gave me several options including an option to finance the replacement of my hot water heater. In short, he was kind, courteous and professional.
Not necessarily, but it's worth a look. Older homes can have galvanized supply lines that clog from the inside, cast-iron drains that crack or scale, and original water service lines. A camera inspection of the drain and a pressure check on the supply side will tell you what you actually have.
Most tank water heaters last 8 to 12 years, and hard water can shorten that. If yours is past 10 years old, rusting at the base or popping as it heats, have us look at it before it fails.
Del-Co Water says its water is about 7 to 8 grains per gallon, which is moderately hard. That's enough to leave scale in water heaters, dishwashers and fixtures over time. A softener helps. We can test your water and tell you if one makes sense.
Start with a working sump pump and add a battery backup for storms that knock the power out. Then check outside. Downspouts should carry water well away from the house, and in our clay soil, clogged or collapsed underground downspout lines are a common cause of wet basements.
Yes. We serve all of Delaware (ZIP 43015) and the surrounding Delaware County area, including homes on private wells and septic systems.
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