Curtis Bay is a historic, hardworking waterfront community on the Patapsco River at the southern edge of Baltimore, a neighborhood of tight-knit streets, industrial and marine heritage, and generations of families in solid older rowhomes and detached houses. Benjamin Franklin Plumbing® of Pasadena is the on-time team Curtis Bay homeowners and businesses count on.
We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise no ordinary plumber makes: if we're not on time, we pay you $5 a minute, up to $300.
Every Curtis Bay home has access to our full range of plumbing services. The menu is the same across our entire Anne Arundel County and greater Baltimore service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for Curtis Bay homeowners facing frozen or burst pipes, flooded basements, sewer backups, water heater failures, or no-water situations, day or night, weekends and holidays, with no after-hours fees.
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our plumbers trained to resolve up to 90% of issues on the first visit.
Water softeners, filtration, and conditioning for the region's water, softeners for hard Baltimore-supplied water, iron filters for rust-staining coastal-plain groundwater, and acid neutralizers for the corrosive well water that causes pinhole leaks in Anne Arundel County.
Pipe repair and whole-home repiping for the aging galvanized, cast-iron, and lead-era systems common in older Maryland homes, plus water service line and leaking pipe repair, including copper pinhole leaks from corrosive water.
Sump pump installation and repair and water pump service, with backup systems and drainage to guard basements against the Chesapeake region's high water table, spring rains, and coastal storms.
Water heater repair, replacement, and installation, tankless systems, and boiler service for the older homes that heat with hot-water or steam systems, installed, repaired, and maintained by licensed pros.
Non-destructive leak detection, leak repair, and pool leak detection, finding hidden leaks in walls, under floors, and in buried lines before they cause damage.
Drain cleaning and hydro jetting with camera inspection, clearing grease, scale, and the tree roots that reach into older lines.
Sewer line repair and replacement and trenchless options for root intrusion and aging clay and cast-iron laterals, often with minimal digging in a landscaped yard.
Outdoor plumbing, pool pump service, and faucet, toilet, shower, bathtub, and garbage disposal repair and installation.
Commercial plumbing service for the shops, offices, and industrial and marine businesses across the Baltimore-Annapolis corridor.
Curtis Bay sits on the Baltimore City side of our service area, so its homes receive Baltimore's treated surface water from the Loch Raven and Prettyboy reservoir system, and that water is very hard, among the hardest municipal supply in Maryland at roughly 185 milligrams per liter. Combined with older cast-iron distribution mains that can leave water discolored, that means softeners, carbon filtration for scale and chlorine taste, and whole-house sediment filtration are among the most valuable upgrades a Curtis Bay homeowner can make, protecting water heaters, fixtures, and appliances.
As one of Baltimore's older neighborhoods, Curtis Bay has a housing stock rich in character but often carrying aging galvanized, cast-iron, and lead-era pipe and water service lines, making repiping and line replacement common and worthwhile. Nearly every home has a full basement, where sump pumps, backups, and drainage guard against the Patapsco waterfront's high water table, spring rains, and coastal storms; mid-Atlantic winters bring hard freezes that threaten exposed pipes; many older homes heat with boilers we install and service; and mature trees send roots into aging sewer laterals.
Curtis Bay's solid older homes get our full range, softeners and filtration for the very hard Baltimore water, repiping and lead-service-line replacement, sump and basement protection, boiler service, and sewer work. Our stocked trucks resolve most calls on the first visit, on time and with a waived dispatch fee.
if we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
you approve every price before any work begins, no meter running, no surprises, and right now, a waived dispatch fee gets an expert plumber to your door. Ask about current terms.
we stand behind our materials, labor, and craftsmanship, and Maryland homeowners consistently rate our service and professionalism highly.
we answer the phone around the clock, every day of the year, with no after-hours fees, vital during a frozen pipe, a flooded basement, or a sewer backup.
background-checked, drug-tested professionals, holding an Anne Arundel County Master Plumber / Gas Fitter license (000782), with liability coverage and workers' compensation.
we honor active-duty military, veterans, and first responders with 15% off our plumbing services. Ask about current terms.
based right here off Hog Neck Road in Pasadena and serving Curtis Bay, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Curtis Bay plumbing follows the mid-Atlantic calendar. Flush the water heater yearly to clear the scale hard Baltimore water leaves behind; test the sump pump ahead of spring rains and coastal storms given the waterfront water table; before winter, insulate exposed pipes in basements and disconnect hoses; and have older sewer laterals and boilers checked before the cold sets in.
Call Benjamin Franklin Plumbing® of Pasadena at (443) 201-1321 anytime, day or night, or book your appointment online. Meet the Pasadena team behind every visit. We proudly serve Curtis Bay and the surrounding Anne Arundel County and greater Baltimore area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Pasadena-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Linda Burns
I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.
W P
Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!
Brian Ridenour
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
Dennis Sen
10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
Suzyn Purdy
Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.
Larry Murphy
Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.
Jeremiah Fisher
A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!
Tammy Spencer
Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!
Paula Thompson
The guys were personable, have plumbing experience and seemed knowledgeable of the situation.
Curtis Bay receives Baltimore City reservoir water, which is very hard, around 185 mg/L, some of the hardest municipal water in Maryland. A softener plus carbon and sediment filtration protects your plumbing and improves taste; we test and advise.
If it has corroding galvanized or cast-iron pipe or a lead-era service line, repiping and line replacement are lasting fixes that restore pressure and water quality. We inspect and recommend honestly.
A properly sized sump pump with battery backup and good drainage guards against the Patapsco waterfront's high water table and storms. We install, upgrade, and maintain complete systems.
Yes. Many older Curtis Bay homes heat with hot-water or steam boilers, and our licensed team installs, repairs, and replaces them.
Yes, our emergency plumbers answer 24/7, every day, with the On-Time Guarantee and no after-hours fees.
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