Coal Mountain is a community in north Forsyth County, Georgia — one of the recognized named localities in the county that sits further north along the GA-400 corridor toward Dawsonville and the Lake Lanier shoreline. The area has seen steady residential growth as Forsyth County’s population has expanded, with a mix of newer subdivision development and older established properties on larger lots. Benjamin Franklin Plumbing® of Alpharetta serves Coal Mountain as part of our Forsyth County territory, bringing the same licensed, background-checked technicians and flat-rate pricing that serve our Alpharetta and Cumming customers.
Coal Mountain homes span a range of construction vintages. Older properties on larger parcels along established Forsyth County roads may have plumbing systems with multiple generations of partial replacement, and in some cases older well-to-municipal conversion service lines that are worth assessing. Newer subdivision homes built in the 2000s and 2010s are entering the stage where water heaters installed during original construction are reaching the end of their expected service life.
Water heaters in Coal Mountain homes are often a deferred maintenance item. The 10-to-12-year expected service life means many homes in the area are on second or even third generation units. Annual flushing to remove sediment from the tank floor extends service life and resolves the popping and rumbling sounds that indicate buildup on the heating element. For tankless units, annual descaling is manufacturer-required maintenance that should not be skipped. We are a Navien NSS certified installer and offer a 10-year parts and labor warranty on Navien tankless installations.
Water service lines on larger Coal Mountain properties — particularly older parcels that were formerly served by private wells — can be a source of slow, undetected leaks that show up first as unexplained water bill increases or wet patches in the yard. The private service line from the county meter to the home is the homeowner’s responsibility, and long rural service lines have more exposure to soil movement and more potential failure points than typical suburban lines. Directional boring allows us to replace the line underground without open trenching, minimizing disruption to driveways and established landscaping.
Drain cleaning is a routine service throughout Coal Mountain, particularly in older properties with cast iron or clay drain lines that have accumulated grease, scale, or root intrusion over decades. Camera inspection of the main drain line is the most accurate diagnostic tool before any drain repair or replacement is recommended.
The Forsyth County water supply from Lake Lanier is relatively soft, meaning hard water scale is not the dominant plumbing concern here. Water service line condition is worth attention for older properties, particularly those that were formerly on well water and transitioned to county service. The private service line from the meter to the home is the homeowner’s responsibility, and lines that are decades old on larger rural-to-suburban lots can develop leaks that are difficult to detect before they produce visible yard saturation.
Benjamin Franklin Plumbing® of Alpharetta serves Coal Mountain and surrounding communities throughout north Forsyth County and Cumming. Available 24/7 — call (678) 833-2754 or book online. Licensed, background-checked, and drug-tested technicians. If we’re ever late, we pay you $5 for every minute — up to $300.
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Kay Oren
I had a fantastic experience with the lead plumber Brandon White. I called Benjamin Franklin to get a second opinion on a quote from another company, and he went above and beyond. He sent Benjamin & he came over the same day, he reassured me that the work recommended by the competitor was indeed necessary, reasonably priced, and completely aligned with the standard of work his team would provide. I was impressed with his honesty, he also explained why the work was necessary in terms that were easy to understand. His professionalism, and integrity gave me total peace of mind. I highly recommend Brandon White the lead plumber at Benjamin Franklin for anyone looking for a trustworthy professional!
Alan Montgomery
Did a great job for a fair price. Arrived on time. Did excellent, professional work, cleaned up afterwards and was courteous through the entire time. Met ALL my expectations.
Lee Wood
Scheduling service was easy and the discussion of the work I needed performed occurred at my house and options were discussed. Once we decided on the items to be replaced and the work to be performed, I received the cost estimate and we scheduled a date for the work. Davy showed up on-time to perform the work and was very thorough in getting the job finished. The work was accomplished in the time allotted and Davy provided a detailed review of the work. Highly recommend contacting Erin and his team at Benjamin Franklin Plumbing to get top quality, reliable work at a fair price!
David Hill
Brandon is personable, competent, thorough!!!
Janel McCrory
They were top notch!Timely response and their professionalism and quality of work was a 10/10! Highly recommend! Thank you for all of your help!
J Ciapala
Davy Hunt is the best plumber I’ve ever had and I’ve had a few. Courteous, polite and very friendly and exceptionally good at what he does. Ask for him specifically. 6 stars out of 5. Thank you
Peter Klemkowsky
After investigating, multiple breaks were repaired after the water meters. Stayed until full repair was completed and disturbed area repaired. Great job. I will consider hiring Ben Franklin for any additional repairs needed.
Lynne Jones
Very prompt response and very friendly and courteous people. Highly recommend.
Katherine Leitner
Great experience with this new company. John, the owner, was extremely helpful in his initial visit. Follow up appointments were needed and Hugo was assigned as our technician. Hugo was kind and knowledgeable. He explained everything and completed everything well. Will definitely recommend Benjamin Franklin Plumbing to friends and family.
Thomas Miller
Great service, worked over allotted time and did not charge more than agreed. Good guys, very pleased and will use again!
Yes. Coal Mountain is within our Forsyth County service area and we dispatch from our Alpharetta location. We are fully licensed and insured in Forsyth County and can handle all residential plumbing work including permits and inspections. Call (678) 833-2754 for same-day service in most cases.
Yes — the private water service line from the county meter to your home is one of the first things worth assessing after a well-to-county transition. Older properties sometimes have the original well supply line repurposed as the service line, which may not be rated for continuous municipal water pressure. The meter box location and the line material, depth, and condition are all worth verifying. We can inspect the line visually and pressure-test the system to confirm everything is performing as it should.
Coal Mountain receives water from the Forsyth County Department of Water and Sewer, which draws primarily from Lake Lanier. The water is relatively soft and safe to drink. The most relevant treatment options are a point-of-use reverse osmosis system for drinking water — which removes disinfection byproducts and the trace PFAS compounds detected in Forsyth County’s 2024 water quality data at levels below EPA limits — and a whole-home carbon filter for taste and chlorine concerns. We are a Brita PRO authorized dealer and install and service both types of systems.
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