Your Trusted Plumbing Company in Chapel Hill, NC

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4.82 (116513 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Chapel Hill Plumbing Services

Welcome to Benjamin Franklin Plumbing® of Chapel Hill and South Durham, where we’re dedicated to serving the Chapel Hill community with dependable, high-quality plumbing services. Known for its vibrant atmosphere, academic excellence at the University of North Carolina, and bustling Franklin Street, Chapel Hill is a unique place we’re proud to call home. Our team understands the specific plumbing needs here, from historic homes near campus to modern developments in Southern Village. When you choose us, you’re getting a plumbing company that truly values the Chapel Hill community as much as you do.

Comprehensive Plumbing Services in Chapel Hill, NC

We provide a full range of plumbing services, designed to keep your home’s plumbing system running smoothly. Our plumbers offer services such as:

Drain Cleaning Services – Whether you’re searching for drain cleaning or need a stubborn clog cleared, we provide efficient solutions to keep your drains flowing.
Water Heater Repair & Installation – Reliable repair and installation services for both traditional and tankless water heaters.
Emergency Plumber Near You – Available 24/7, we’re the emergency plumber to call when unexpected issues arise.
Leak Detection & Repair – We use advanced technology to identify and fix leaks quickly.
Pipe Repair & Replacement – Addressing pipe issues to restore safe and effective water flow.
Water Filtration Services – Customized systems to improve your water quality for better health and taste.

Dealing with an urgent issue or planning a plumbing upgrade? Our licensed plumbers have the experience and expertise needed to handle the job efficiently.

Why Choose Our Chapel Hill Plumbing Company Over Competitors?

At Benjamin Franklin Plumbing®, we’re not just another plumbing company. Here’s what makes us different:

On-Time Guarantee – We value your time, which is why we promise to arrive on schedule. If we’re late, we’ll pay you $5 for every minute, up to $300.
Experienced, Highly Trained Professionals – Our plumbers are licensed, insured, and undergo regular training to stay updated on the latest industry standards.
Locally Owned & Operated – As proud members of the Chapel Hill community, we offer friendly, local service tailored to your needs.
Transparent Pricing – With our upfront pricing, you’ll know exactly what you’re paying for with no hidden fees or surprises.
Quality Workmanship – We use only high-quality parts and back our work with industry-leading warranties.

Commitment to Customer Satisfaction

At Benjamin Franklin Plumbing® of Chapel Hill and South Durham, your satisfaction is our top priority. We believe that exceptional service goes beyond just fixing plumbing issues—it’s about creating a positive experience for every customer. Our dedicated team listens to your concerns, provides clear communication throughout the process, and works diligently to ensure that your needs are met. We take pride in our high customer satisfaction ratings, and we’re committed to delivering results that not only meet but exceed your expectations. With us, you can trust that your home is in capable hands, and we won’t rest until you’re completely happy with our work.

Schedule Your Plumbing Service Today!

If you’re looking for a plumbing company that understands Chapel Hill and delivers dependable, high-quality service, call Benjamin Franklin Plumbing® of Chapel Hill and South Durham. Whether you’re near UNC’s campus or in the beautiful neighborhoods around Morgan Creek, we’re here to help. Contact us to schedule an appointment or learn more about our special offers for Chapel Hill residents.

Learn more about our Chapel Hill and South Durham-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (116513 reviews)

Mark Bachmann

Update Cam came out and installed the Stream Labs the water leak detection system. He was incredibly efficient and knowledgeable. Set it up for me and explained how to use it. Will definitely use them again. Update After the Stream Labs unit was installed it detected high water pressure indicating that my pressure release valve was going bad. Cam came out and replaced it. Quick and efficient.

Tamekia Armstrong

Russell was great! Great communication, scheduled same day service was quick 10/10 highly recommend

Kayla Ricks

After another company failed to fix a gas leak on a gas cooktop they installed (after coming out 3 separate times to fix it and failing to do so), we called Benjamin Franklin plumbing. Cam was at our house within 2 hours of calling, found the problem in 5 minutes, and was able to fix it right away. Couldn’t have had a better experience.

robert smith

Clayton was great. On time,knowledgeable and explained everything in detail before starting work. Nice guy very professional and friendly. I will definitely request clayton personally for any future plumbing issues in the future.

Kyle Heuer

Can was awesome. Professional and same day service.

Glenn Page

I had a great experience with Benjamin Franklin Plumbing. The technician arrived exactly on time and was very professional. They explained the issue clearly, gave me an upfront price before starting, and left the work area spotless. It’s a relief to find a reliable trustworthy plumber—highly recommend

Dannie Hughes

Great company, great customer service! Response time was amazing.Very positive experience for a stressful time. The owners are nice people and they were eager to help!

P Greer

Had the chance to connect with the owners ahead of their official opening, and they were incredibly friendly, responsive, and helpful. They took the time to answer questions and made a great first impression. If their service is anything like their customer approach, this will be a fantastic addition to the area. Looking forward to their grand opening!

Jimmy Mcrae

Very great company. Professional and reliable, best plumbers I’ve used in years.

Willie Acree

Benjamin Franklin Plumbing Fayette-Coweta did a great job installing three toilets at our house. The team was professional, on time, and made sure everything was installed correctly. They worked efficiently, kept the area clean, and answered our questions throughout the process. We appreciate the quality of their work and would definitely recommend Benjamin Franklin Plumbing Fayette-Coweta to anyone needing reliable plumbing services.

Plumbing FAQs

What routine maintenance should I be doing for my Chapel Hill water heater?

To keep your water heater running smoothly in Chapel Hill, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Chapel Hill plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Chapel Hill home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Chapel Hill to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Chapel Hill?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Chapel Hill property?

For most homes in Chapel Hill, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Chapel Hill?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my Chapel Hill home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Chapel Hill home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older Chapel Hill homes?

Older homes in Chapel Hill often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in Chapel Hill?

To get your plumbing ready for winter in Chapel Hill, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in Chapel Hill?

Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.