Catalina is a foothills community in northern Pima County, tucked between Oro Valley and the SaddleBrooke retirement area at the base of the Santa Catalina Mountains, a desert community of established neighborhoods, newer homes, and rural properties. Benjamin Franklin Plumbing® of Greater Tucson is the on-time team Catalina families count on.
We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors, part of a locally focused, 4.9-star-rated Tucson-area team. We're The Punctual Plumber, and we back it with a promise no ordinary plumber makes: if we're not on time, we pay you $5 a minute, up to $300.
Every Catalina home has access to our full range of plumbing services. The menu is the same across our entire Greater Tucson service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for Catalina homeowners facing burst or leaking pipes, slab leaks, sewer backups, water heater failures, or no-water situations, day or night, weekends and holidays.
Water softeners, filtration, and reverse-osmosis systems for Tucson's very hard water, cutting the scale that ruins water heaters, fixtures, and appliances, and addressing the arsenic, chromium, and other trace contaminants found in the region's groundwater-and-CAP blend.
Water heater repair, replacement, and installation and tankless systems, Tucson's hard water scales and shortens the life of water heaters, so flushing, repair, replacement, and tankless upgrades are among our most-requested services.
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis and camera sewer scoping, ideal for home purchases, fix-and-flips, and renovations.
Pipe repair and whole-home repiping for pipe scaled and corroded by hard water and the aging or polybutylene systems in older homes, plus water service line and leaking pipe repair.
Slab leak detection and repair, plus non-destructive leak detection and leak repair, finding hidden leaks under slabs and in buried lines before they waste precious water or damage a home.
Drain cleaning and hydro jetting with camera inspection, clearing scale, grease, mineral buildup, and roots from Sonoran Desert drain and sewer lines.
Sewer line repair and replacement and new sewer installation for aging and root-clogged laterals across the Tucson metro's older and newer neighborhoods.
Water pump and pressure-system service for the homes on private wells, booster systems, and storage tanks in the foothills and rural edges of Pima County.
Faucets, toilets, showers, sinks, bathtubs, and garbage disposals repaired and installed, plus outdoor plumbing for hose bibs, irrigation, and desert landscaping.
Catalina's plumbing is shaped by desert water and foothills living. Like the whole Tucson metro, its water is very hard, heavy with the calcium and magnesium that leave white scale on fixtures, cloud glassware, narrow pipes, and, above all, shorten the life of water heaters, so softeners, reverse osmosis, and whole-home filtration are the most valuable upgrades a Catalina homeowner can make, and they help address the arsenic and other trace contaminants found in the region's groundwater-and-CAP blend. Some outlying foothills homes are on private wells or booster systems needing pump service.
Catalina's homes sit on concrete slabs over caliche hardpan in the high Sonoran Desert, not basements, so slab-leak detection and repair matter, and finding hidden leaks conserves precious desert water. Hard-water scale and age make water heater replacement and whole-home repiping frequent, the rocky desert ground makes sewer and water-line excavation demanding, and while days are warm, the foothills' cooler nights bring the occasional winter freeze to watch for.
Catalina's foothills homes get our full range, very hard water treatment and RO, water heater replacement and flushing, whole-home repiping, slab-leak detection, well and pump service, and drain and sewer work. Our stocked trucks finish most jobs in one trip, and our reviews reflect honest, no-pressure advice.
if we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
we stand behind our craftsmanship, and Greater Tucson homeowners rate us an outstanding 4.9 stars on Google, with reviews praising our clear communication and honest, no-pressure advice.
our vehicles stay stocked with parts, so we finish most plumbing services in a single visit, and we clean up after ourselves.
you approve every price before any work begins, no surprises, and our plumbers are known for telling you when you don't need an expensive repair.
from routine repairs to pre-purchase sewer scopes and fix-and-flip renovations, our team delivers work done right the first time.
we answer the phone around the clock, every day of the year, vital during a slab leak, a failed water heater, or a burst pipe.
background-checked, drug-tested professionals, licensed in Arizona (ROC 352230), with liability coverage and workers' compensation, and backed by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Catalina's desert setting rewards routine. Install and maintain a softener and RO system to fight the very hard water; flush the water heater yearly (more often here) to clear scale; on a well or booster system, keep the pump maintained; watch for slab-leak signs (warm spots, high use, low pressure); and before a foothills freeze, insulate exposed pipes.
Call Benjamin Franklin Plumbing® of Greater Tucson at (520) 399-7992 anytime, day or night, or book your appointment online. Meet the Greater Tucson team behind every visit. We proudly serve Catalina and communities across the Tucson metro and Pima County, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Greater Tucson-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Linda Burns
I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.
W P
Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!
Brian Ridenour
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
Dennis Sen
10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
Suzyn Purdy
Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.
Larry Murphy
Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.
Jeremiah Fisher
A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!
Tammy Spencer
Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!
Paula Thompson
The guys were personable, have plumbing experience and seemed knowledgeable of the situation.
Tucson-area groundwater blended with Colorado River (CAP) water is very hard, leaving scale and destroying water heaters. A softener plus reverse osmosis for drinking water protects your plumbing and improves quality; we test and install the right system, and can address arsenic too.
Yes, the hard-water scale builds up fast in desert water heaters, cutting life and efficiency. We replace and flush water heaters and install tankless units, ideally paired with a softener to protect the new one.
Yes. Some foothills and rural Catalina homes are on private wells or booster systems, and we service the pumps, pressure tanks, and treatment they rely on.
Warm spots on the floor, unexplained high water bills, low pressure, or the sound of running water with everything off. We detect and repair slab leaks with minimal disruption.
Yes, our emergency plumbers answer around the clock, backed by the On-Time Guarantee.
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