Plumbing Services in Big Creek, GA

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4.82 (120597 reviews)

Big Creek is one of the most recognizable geographic anchors in North Fulton County — the Big Creek Greenway corridor runs through communities spanning Alpharetta, Roswell, and Forsyth County, and the name carries real local identity for residents throughout the area. Homes in and around Big Creek range from established neighborhoods built in the 1980s and 1990s along the Alpharetta and Roswell corridors to newer construction closer to the Forsyth County line. Benjamin Franklin Plumbing® of Alpharetta has been serving homeowners throughout this area for years, and we understand the specific plumbing conditions that affect homes in this part of North Fulton.

Why Homes in the Big Creek Area Have Specific Plumbing Needs

The Big Creek watershed spans a range of housing vintages. Homes built along the Alpharetta and Roswell portions of the corridor in the late 1980s and 1990s are now 25 to 40 years old — precisely the age at which original copper plumbing begins to show age-related pitting corrosion. Pinhole leaks in copper pipe are a consistent pattern in homes of this age throughout the Big Creek area, and when they occur in slab-on-grade construction — the standard foundation type for North Fulton — locating and repairing them requires thermal imaging and acoustic detection equipment rather than guesswork.

The mature tree cover along the Big Creek Greenway corridor also contributes to one of the more consistent sewer service call patterns we see in the area: tree root intrusion. The oak and pine canopy that defines this corridor extends root systems that grow toward buried sewer lines over decades. Camera inspection of the sewer line is the first step in diagnosing slow drains or backups in older homes in this area.

Plumbing Services We Provide in Big Creek

Slab leak detection and repair — thermal imaging and acoustic detection before any concrete work begins
Copper pipe repair and whole-home repiping with PEX
Water heater repair, replacement, and tankless conversion — Navien NSS certified installer
Drain cleaning and sewer line camera inspection and repair
Water service line replacement — directional bore available where site conditions allow
Water treatment — carbon filtration and reverse osmosis systems, Brita PRO authorized dealer
24/7 emergency plumbing service throughout the Big Creek corridor

Benjamin Franklin Plumbing® of Alpharetta serves Big Creek and surrounding communities throughout Alpharetta, Roswell, Cumming, Milton, and Johns Creek. Available 24/7 — call (678) 833-2754 or book online. Licensed, background-checked, and drug-tested technicians. If we’re ever late, we pay you $5 for every minute — up to $300.

Learn more about our Alpharetta-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

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Customer Reviews

4.82 (120597 reviews)

Kay Oren

I had a fantastic experience with the lead plumber Brandon White. I called Benjamin Franklin to get a second opinion on a quote from another company, and he went above and beyond. He sent Benjamin & he came over the same day, he reassured me that the work recommended by the competitor was indeed necessary, reasonably priced, and completely aligned with the standard of work his team would provide. I was impressed with his honesty, he also explained why the work was necessary in terms that were easy to understand. His professionalism, and integrity gave me total peace of mind. I highly recommend Brandon White the lead plumber at Benjamin Franklin for anyone looking for a trustworthy professional!

Alan Montgomery

Did a great job for a fair price. Arrived on time. Did excellent, professional work, cleaned up afterwards and was courteous through the entire time. Met ALL my expectations.

Lee Wood

Scheduling service was easy and the discussion of the work I needed performed occurred at my house and options were discussed. Once we decided on the items to be replaced and the work to be performed, I received the cost estimate and we scheduled a date for the work. Davy showed up on-time to perform the work and was very thorough in getting the job finished. The work was accomplished in the time allotted and Davy provided a detailed review of the work. Highly recommend contacting Erin and his team at Benjamin Franklin Plumbing to get top quality, reliable work at a fair price!

David Hill

Brandon is personable, competent, thorough!!!

Janel McCrory

They were top notch!Timely response and their professionalism and quality of work was a 10/10! Highly recommend! Thank you for all of your help!

J Ciapala

Davy Hunt is the best plumber I’ve ever had and I’ve had a few. Courteous, polite and very friendly and exceptionally good at what he does. Ask for him specifically. 6 stars out of 5. Thank you

Peter Klemkowsky

After investigating, multiple breaks were repaired after the water meters. Stayed until full repair was completed and disturbed area repaired. Great job. I will consider hiring Ben Franklin for any additional repairs needed.

Lynne Jones

Very prompt response and very friendly and courteous people. Highly recommend.

Katherine Leitner

Great experience with this new company. John, the owner, was extremely helpful in his initial visit. Follow up appointments were needed and Hugo was assigned as our technician. Hugo was kind and knowledgeable. He explained everything and completed everything well. Will definitely recommend Benjamin Franklin Plumbing to friends and family.

Thomas Miller

Great service, worked over allotted time and did not charge more than agreed. Good guys, very pleased and will use again!

Frequently Asked Questions — Plumbing in Big Creek, GA

Do you serve the Big Creek Greenway neighborhoods?

Yes. We serve homeowners throughout the Big Creek corridor, including established neighborhoods along Alpharetta’s Haynes Bridge Road and Roswell’s Holcomb Bridge Road corridors, as well as communities in south Forsyth County. Whether your home is adjacent to the greenway itself or in one of the surrounding subdivisions, we can be on site the same day in most cases. Call (678) 833-2754 any time.`

My Big Creek area home is from the early 1990s. What should I watch for plumbing-wise?

Homes built in the late 1980s through mid-1990s in the Big Creek area are entering the 30-to-40-year window where aging copper plumbing becomes most vulnerable to pitting corrosion. The most consistent warning signs are unexplained water bill increases, warm spots on tiled floors (indicating a hot water slab leak), musty odors near plumbing walls, and multiple pinhole leaks in different locations over a short period. If you’ve had more than one pinhole repair in the past few years, that pattern warrants a professional assessment of your system’s overall condition.

Do you handle sewer line repairs near the greenway?

Yes. Tree root intrusion is one of the more common sewer issues in the Big Creek corridor given the density of mature hardwoods along the greenway. We use sewer camera inspection to locate root intrusions, offset joints, or collapsed sections precisely before recommending a repair approach. For contained damage, trenchless pipe patch repair — a cured-in-place liner inserted inside the existing pipe — avoids excavation in many cases.

For more extensive damage, traditional repair and replacement options are available with flat-rate pricing before any digging begins.