Avondale Estates is a small city with a big story. George Willis bought the village of Ingleside in 1924 and rebuilt it as a planned town modeled on Stratford-upon-Avon, with Tudor Revival storefronts and cottages, curving streets and Lake Avondale at its center. It incorporated in 1927 and still covers just over a square mile. The first Waffle House opened here in 1955, and the Rail Arts District now fills the old industrial blocks along the tracks. Our shop is a short drive west on Lambert Drive.
We're The Punctual Plumber, and we put money on it. If we're late, we pay you $5 a minute, up to $300. And with flexible financing on larger jobs, the right repair doesn't have to wait.
Emergency Plumbing: Burst pipes, sewer backups, water heater failures, gas smells and no-water calls, including nights and weekends.
Sewer Line Camera Inspection & Repair: Houses from the 1920s through the 1950s often still have clay or cast-iron sewer laterals. We camera the line, find roots, cracks and sags, and repair or replace only what needs it.
Galvanized Pipe Replacement & Repiping: Whole-home and partial repiping to replace galvanized supply lines that have narrowed and rusted over the decades.
Gas Line Installation & Repair: New gas lines for ranges, water heaters, fireplaces and generators, plus pressure testing and repair of older gas piping in historic homes.
Water Heaters & Tankless: Tank and tankless repair, replacement and installation. Space is tight in a Tudor cottage, and a wall-mounted tankless unit gives back the closet or basement corner an old tank takes up. It delivers hot water on demand, uses less energy because it isn't keeping 50 gallons hot around the clock, and typically lasts around 20 years, against 8 to 12 for a tank. Older Avondale Estates homes usually need a larger gas line to run one, so we size and upgrade it as part of the job, and financing is available.
Water Filtration & Whole-Home Water Quality: In-home water testing, whole-home filtration, under-sink drinking water systems and sediment protection for water heaters, for better water at every tap and longer-lasting plumbing.
Drain Cleaning & Hydro Jetting: Drain cleaning and hydro jetting for kitchens, baths and main lines, with a camera check when clogs keep returning.
Leak Detection & Crawlspace Plumbing: Finding and fixing leaks in crawlspaces, basements and walls before they reach original hardwood floors and plaster.
Fixtures, Faucets, Toilets & Disposals: Repairs and installs, including period-appropriate fixtures for restored kitchens and baths.
Water Pressure & Main Shutoffs: Pressure testing on every visit and replacement of old, stuck main shutoff valves.
Outdoor Plumbing: Hose bibs and yard lines that hold up to a hard Georgia freeze, plus irrigation shutoffs.
The oldest homes in Avondale Estates date from the late 1920s and 1930s, when Willis's Tudor cottages and revival-style houses went up around the lake and along the streets off North Clarendon Avenue. Ranches and brick traditionals filled in through the 1940s and '50s, and new townhomes have joined them downtown in recent years. A lot of these houses have plumbing that is 70 to 100 years old in places: cast-iron drains, galvanized supply lines and clay sewer laterals, often mixed with newer pipe from later remodels.
Water and sewer come from the DeKalb County Department of Watershed Management. The biggest issues are age and roots. The town's mature trees are part of its character, and their roots find their way into old clay sewer lines. Many homes sit on crawlspaces or partial basements, which keeps pipes accessible but exposes them when a cold snap comes through.
Your water is treated by the DeKalb County Department of Watershed Management to meet federal drinking water standards. But by the time it reaches your tap in Avondale Estates, it has traveled through miles of city mains and then through your own pipes, and in 1920s Tudor cottages where galvanized supply lines are often still in the walls, that last stretch matters. When we test water in Intown homes, we regularly find the taste and smell of chlorine-based disinfectants, along with sediment and rust from aging pipe.
That affects more than your drinking glass. It's the water you shower in, brush your teeth with, wash clothes and dishes in and cook with. Sediment also wears out the equipment you've paid for, including water heaters, tankless units, faucets, dishwashers and washing machines, and shortens the life of the plumbing itself.
Every visit we make includes a free test of your water for chlorine, and we'll show you the results before recommending anything. If you want a fuller picture, ask about testing for sediment and other issues too. Your options include:
Whole-home filtration: Filters every tap and shower in the house, reducing chlorine taste and odor, sediment and rust, for better water for bathing, washing and cooking, and less wear on pipes, fixtures and appliances.
Drinking water systems: Under-sink reverse osmosis or carbon filtration for cleaner-tasting water for drinking, coffee and cooking.
Sediment protection for water heaters: A sediment filter ahead of a tank or tankless water heater helps it run efficiently and last longer.
Bringing a 1920s or 1930s home's plumbing up to date, whether that's replacing a clay sewer lateral, swapping out galvanized pipe or running a new gas line, is a real investment. Benjamin Franklin Plumbing of Intown Atlanta offers flexible financing with monthly payment options, subject to credit approval, so you can do the work now instead of waiting for a failure.
You'll see the up-front price first, then choose how to pay. Ask your technician about financing on any job, or apply on our financing page before your visit.
Financing page: https://www.benjaminfranklinplumbing.com/intown-atlanta/financing/
The historic residential district around Lake Avondale
Streets off North Clarendon Avenue
Downtown Avondale Estates along North Avondale Road
The Rail Arts District and new townhomes downtown
The rest of Avondale Estates (ZIP 30002)
Avondale Estates calls tend to come from the original systems. A main drain slowed by roots in a 1930s clay lateral. Rusty water or low pressure from galvanized pipe. An old gas line that needs to be tested before a new range or water heater goes in. That's why our techs check water pressure, the main shutoff and the age of your water heater on every visit, and recommend a sewer camera inspection when the line is original. You'll know what's coming and can plan for it. Our trucks are stocked, and most calls are fixed on the first visit.
Avondale Estates' 1920s and '30s homes give plenty of warning before a big failure. Call us if you notice:
Rusty water or weak pressure, signs of galvanized pipe
A gas smell near an older range, water heater or fireplace
Water pooling near the foundation after rain
Slow, gurgling or repeatedly clogged drains
More than one fixture backing up at the same time
Hot water that runs out early or never gets hot enough
Damp spots, stains or a water bill that rises for no clear reason
On time: We arrive in the window we promised, in clean uniforms with shoe covers, or we pay you $5 a minute, up to $300.
Diagnosis: We find the root cause, using a high-definition camera on drain and sewer lines when needed.
Free water test: Every visit includes a free chlorine test of your water, with the results explained on the spot.
Up-front price: You get the exact price, with good, better and best options and financing available, before any work begins.
Clean finish: We complete the work and clean up before we leave.
There's no single price, because cost depends on where the problem is, how severe it is, the materials and the repair method. Clearing a drain in a Tudor cottage is a short visit. Replacing a 1930s clay lateral or a full galvanized repipe is a bigger project, which is why we offer good, better and best options and financing. Either way, you'll see the full price before we start, with no meter running, and larger jobs can be financed with monthly payments, subject to credit approval.
The On-Time Guarantee: If we're late, we pay you $5 for every minute, up to $300.
Up-Front Pricing: You see and approve the price before any work begins. No meter running.
Flexible Financing: Monthly payment options on larger jobs, subject to credit approval.
100% Satisfaction Guarantee: We stand behind our materials, labor and craftsmanship.
Licensed & Insured: Background-checked, drug-tested professionals.
Locally Owned, Nationally Backed: Based at 800 Lambert Dr NE in Atlanta, with a national brand behind us.
Good, Better, Best Options: Clear choices on every repair or replacement.
Benjamin Franklin Plumbing® Club: Annual plumbing inspections, priority service and member discounts.
Free Water Test on Every Visit: A free chlorine test of your water, every time we're in your home.
Heroes Discount: 15% off for military, veterans, first responders, healthcare workers and educators.
Benjamin Franklin Plumbing of Intown Atlanta serves 18 neighborhoods across Intown Atlanta and Decatur. If you're close to Avondale Estates, you may also be in one of these, each with its own page:
Before a hard freeze, disconnect hoses, close crawlspace vents and open the cabinet doors under sinks on exterior walls. Older cottages often have pipes running along uninsulated exterior walls. In late summer, when the ground dries out, roots move into sewer lines looking for water, so a gurgling or slow main drain is worth a call. Flush the water heater once a year to clear out sediment and help it last longer.
Call Benjamin Franklin Plumbing of Intown Atlanta at (678) 813-1776 or book your appointment online. Every visit includes a free chlorine test of your water, and flexible financing is available on larger jobs. We serve Avondale Estates and the rest of Intown Atlanta.
Learn more about our Intown Atlanta-based plumbers.
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Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Linda Burns
I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.
W P
Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!
Brian Ridenour
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
Dennis Sen
10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
Suzyn Purdy
Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.
Larry Murphy
Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.
Jeremiah Fisher
A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!
Tammy Spencer
Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!
Paula Thompson
The guys were personable, have plumbing experience and seemed knowledgeable of the situation.
It depends on how much has been replaced. Many homes built in the 1920s through the 1950s still have some original cast-iron drains, galvanized supply lines or clay sewer pipe. We can tell you what you have during any visit.
The most common cause here is tree roots growing into an older clay sewer lateral. Cleaning the line helps, but roots return. A camera inspection shows whether a spot repair or a full replacement makes more sense.
If you're seeing low pressure, rusty water or leaks at threaded joints, it's usually time. Galvanized pipe corrodes from the inside, so problems tend to get worse. We can replace it all at once or in sections, starting with the worst runs.
Yes. We offer flexible financing with monthly payment options, subject to credit approval, on larger jobs like whole-home repiping, sewer line replacement, new gas lines and tankless water heaters. You'll get the up-front price first, then choose how to pay.
Yes. We plan access before opening anything, work from crawlspaces and basements where possible, and protect floors and trim. If a wall has to be opened, we'll show you where and why first.
Yes. We cover the historic district around Lake Avondale, downtown and the Rail Arts District, and the rest of the 30002 ZIP code.
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