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4.82 (121619 reviews)

Plumbing Services in Alexander City, ALBenjamin Franklin Plumbing® of Auburn

Your Trusted Alexander City Plumber

Alexander City, “Alex City” to locals, is the largest city in Tallapoosa County and the gateway to Lake Martin. It’s a historic textile town on the lake's north shore now known for its 750 miles of wooded shoreline, waterfront homes, and lake recreation. Benjamin Franklin Plumbing® of Auburn is the on-time team Alex City families count on.

334-249-3593 Book your appointment online

We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors. We are part of a locally owned company serving East Alabama since 2000, led by a family with five generations of plumbing experience. We're The Punctual Plumber: “if there's any delay, it's you we pay.”™

24/7

Around-the-clock emergency service

90%

of issues on the first visit

for every minute we're late, up to 60 minutes or $300

Comprehensive Plumbing Services in Alexander City

Every Alexander City home has access to our full range of plumbing services. The menu is the same across our entire east Alabama service area, and each service links to the national brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Alexander City homeowners facing burst or leaking pipes, slab leaks, sewer backups, water heater failures, or no-water situations. We are available day or night, weekends and holidays.

Plumbing Repairs, Inspection & Installation
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our trucks carrying thousands of parts to fix most issues in a single visit.
Slab Leak & Leak Detection
We offer slab leak detection and repair, plus non-destructive leak detection, leak repair, and pool leak detection. These services are vital where East Alabama's red clay soils shift beneath slab foundations and stress the pipes below.
Piping, Repiping & Water Lines
Pipe repair and whole-home repiping for aging galvanized and cast-iron systems and the failure-prone polybutylene common in 1980s–90s homes, plus water service line and leaking pipe repair.
Water Heaters & Tankless
Water heater repair, replacement, and installation, including tankless systems, a popular upgrade for endless hot water and energy savings in the Alabama heat.
Water Treatment & Softeners
Water softeners and filtration for hard water and, on the many private wells of the region, the iron, sulfur, sediment, and acidic (low-pH) water that corrodes pipe, improving taste, scale, and appliance life.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection, clearing grease, buildup, and the tree roots that reach into lines beneath the region's mature canopy.
Sewer Line Repair, Replacement & Trenchless
Sewer line repair and replacement and trenchless options for root intrusion and the aging clay and cast-iron laterals stressed by shifting clay soils, often with minimal digging.
Boilers & Water Systems
Boiler service and water pump and sump pump work for the homes and systems that need them across the region.
Outdoor, Pool & Fixtures
Outdoor plumbing, pool pump service, and faucet, toilet, shower, bathtub, and garbage disposal repair and installation.
Commercial Plumbing
Commercial plumbing service for the shops, offices, restaurants, campuses, and lake-resort businesses across Auburn, Opelika, and East Alabama.

Alexander City's plumbing revolves around Lake Martin and its history. A large share of homes are waterfront properties and second homes that benefit from seasonal winterizing, including protecting pipes, outdoor lines, and water heaters against the occasional freeze, and reliable outdoor and dock-area plumbing. The city draws its municipal water from the Lake Martin/Tallapoosa system, while outlying homes are on private wells that need treatment for hardness, iron, sulfur, or acidic water. As a historic textile town, Alex City also has older homes with aging galvanized, cast-iron, or 1980s–90s polybutylene pipe worth repiping.

Alexander City's homes sit on slab and crawlspace foundations in the Piedmont's red-clay hills, not basements. That clay shifts with the wet-and-dry seasons, stressing the water and sewer lines beneath a slab, so slab leak detection and repair matter here. Long, hot summers push water heaters hard, mature trees send roots into aging sewer laterals, and the occasional hard freeze can burst unprotected pipes, especially at lake homes left empty.

Alexander City Neighborhoods and Areas We Serve

The downtown and historic districts of Alexander City
Waterfront neighborhoods and second homes along Lake Martin
The areas near Russell Crossroads and Willow Point
Rural properties toward Kellyton and Jacksons Gap
The homes across the Alexander City area

Alexander City Local Insight

Alexander City's lake homes and historic neighborhoods get our full range: Lake Martin waterfront service and winterizing, slab leak detection, water treatment for wells, repiping, water heaters, and sewer and drain work. Our fully stocked trucks fix most issues in one visit, and we've served East Alabama since 2000.

Why Alexander City Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
“if there's any delay, it's you we pay”™. If we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
A Family with Five Generations of Plumbing
Locally owned and operated and serving East Alabama and the Chattahoochee Valley since 2000, led by a family with five generations of plumbing experience. Our plumbers live in and serve these same communities.
4.7-Star Rated Across Hundreds of Reviews
We stand behind our craftsmanship, and Auburn-area homeowners rate us 4.7 stars across hundreds of Google reviews.
A Strict Code of Ethics
High service standards, respect for you and your time, and fair, up-front pricing you approve before any work begins.
One-Visit Convenience
Our trucks carry thousands of parts, so we fix most plumbing issues in a single trip, and we clean up after ourselves.
24/7 Availability
We answer the phone around the clock, every day of the year, vital during a slab leak, a burst pipe, or a sewer backup.
Licensed, Insured & UWIN®-Endorsed
Background-checked, drug-tested professionals, licensed in Alabama, with liability coverage and workers' compensation, and backed by a brand named Forbes' Top Ranked Plumbing Company of 2024.

Seasonal Plumbing in Alexander City

Alexander City plumbing follows the lake calendar. Winterize lake and second homes in fall, including protecting pipes, outdoor lines, and water heaters, and reopen them in spring. Flush the water heater yearly. Watch for slab-leak signs as the clay shifts. If you're on a well, keep the pump and treatment maintained.

Schedule Plumbing Service in Alexander City Today

Call Benjamin Franklin Plumbing® of Auburn at (334) 249-3593 anytime, day or night, or book your appointment online. Meet the Auburn team behind every visit. We proudly serve Alexander City and the surrounding east Alabama region, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

334-249-3593

Book your appointment online

Learn more about our Auburn-based plumbers.

Book Now

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (121619 reviews)

Linda Burns

I highly recommend this company. They were quick and responsive in scheduling my service, and the plumber they sent out was fantastic. Sometimes it’s hard to find a plumber, but search no more. Use them! I certainly will use them again. Most importantly, their prices are very reasonable and competitive.

W P

Outstanding experience! A polite young man Mr. Amado handled a small repair for us, and everything went seamlessly. Scheduling through the call center was quick, communication was stellar, and the pricing and workmanship were top-notch. As someone who has worked in the service industry for a long time, I truly appreciate the commitment to customer service and communication training shown here. The quality of work still needs to stand the test of time, but the overall experience was 10 out of 10. I won't hesitate to use them again!

Brian Ridenour

Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!

Dennis Sen

10/10, no doubt about it. Lucas was prompt, professional, and knowledgeable. We had an issue with our water heater that left us without hot water or heat this fall. He quickly diagnosed the problems, explained his findings in excellent detail, and got everything fixed. He also went the extra mile in a couple of ways I didn’t expect, which I really appreciated. I’d absolutely recommend Lucas!

Refind Vintage

We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.

Suzyn Purdy

Christian was a very kind and pleasant young man. He did an exceptional job replacing my kitchen sink faucet and incinerator. He was thorough and helped to get the smell out of our pipes I would recommend him for any job.

Larry Murphy

Our plumber, Jared was efficient and understood our issue quickly! Very respectful of us and property and we highly recommend this company.

Jeremiah Fisher

A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!

Tammy Spencer

Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!

Paula Thompson

The guys were personable, have plumbing experience and seemed knowledgeable of the situation.

Frequently Asked Questions

Can you service my Lake Martin home?

Yes. Lake and waterfront homes are a specialty. We handle winterizing, outdoor and dock-area lines, and everyday repairs, and reopen seasonal homes in spring.

What are the signs of a slab leak?

Warm spots on the floor, unexplained high water bills, low pressure, or the sound of running water with everything off. The Piedmont's shifting red clay makes slab leaks a real risk. We detect and repair them.

Is my Alex City home on city water or a well?

The city draws Lake Martin/Tallapoosa water, while outlying homes are on private wells. We service both, including softeners and iron, sulfur, and acid treatment for wells.