Started off our morning with our water leaking around 3am! Called Benjamin Franklin at a normal hour 7ish since we were able to manage the leak, begin to drain the water heater. Tim arrived at our home shortly after 10am. He assessed the situation, recommended slightly larger heater which would better accommodate our family. Tim was very efficient! He had the new heater installed, removed the old heater and even cleaned up after himself and any remaining water on the floor all before 130pm! If we ever need a Plummer we know who to call “Big T”!
Corbyn was prompt, professional, friendly, and courteous. He was upfront about the costs of the repairs and did quality work. I'm happy to have a working garbage disposal and a sink that drains effectively! I would definitely recommend him! I also had a great experience when my water heater sprung a leak a few years ago. I think it was Casper that came to the rescue! He was amazing at answering all my naive questions. I've been very pleased with Benjamin Franklin.
They showed up quickly to get taken care of. They were were very nice and explained everything well. We didn't have an easy to clean stoppage, but they worked it hard to avoid having to do more intrusive and expensive cleaning and got it handled. Will be using them again!
