Berlin Plumbing Repair Services

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4.81 (97866 reviews)

Voted Best Plumbers!

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Emergency Plumbing Services in Berlin, MD

Benjamin Franklin Plumbing® of Ocean City has solved countless plumbing problems throughout our communities, but there’s one reason customers trust us with their homes and businesses: because we also provide excellent customer experiences. What does it mean to provide a good customer experience when your job is being a professional problem-solver? Isn’t the ‘result’ the only thing that matters?

Experienced & Efficient Plumbers in Berlin, MD

With our Berlin plumbing experts, you get the best of both worlds: a local and familiar team backed by a trusted national service. Because Benjamin Franklin Plumbing® of Ocean City is an independently owned and operated business, you’ll never be more than a phone call away from the owner—which is how we can get things done so quickly!

Every one of our customers is a neighbor, a friend, or someone we’ve seen around town. That’s really what sets us apart from both independent plumbers and national chain businesses. We’ve got the skills, resources, and prices of a national business, but with all the warm and neighborly service people have come to expect from us.

The Benjamin Franklin Service Experience

At Benjamin Franklin Plumbing, our Berlin plumbers take a different approach. Instead, we promise to respect your time by showing up for our appointment window. We take punctuality so seriously that we pay our customers $5 for every minute we’re late (up to $300). When we show up, we thoroughly inspect the plumbing problem to get a full view of the issue, then we offer an honest price based on our Straightforward Pricing Guide.

Once you approve the price, we get to work. With a fully stocked work van, our plumbers can repair 90% of problems on the spot. Our highly trained plumbers carry out repairs that exceed the highest industry standards for durability, safety, and reliability. Don’t take our word for it—we back up our repairs with a two-year 100% satisfaction guarantee.

Learn more about our Delmarva-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

See why homeowners love to work with us

Customer Reviews

4.81 (97866 reviews)

Margaret Roy

Joseph and Nick arrived on time and were able to diagnose and repair the issue promptly. They also took the time to thoroughly explain the defect and what needed to be done to replace the defective part. I appreciated that they understood that I also needed to understand. They didn’t talk down to me with jargon. They simply explained in terms I could understand. Thank you both for your kindness and the skills displayed today. Your future customers will be very lucky to have you as their plumbers. ;)

Karen Parker

Brett Buck was amazing! He was extremely knowledgeable and professional. He taught us so much while he was here which we really appreciated. He went over and beyond our expectations!

Amy Byrne

Jewell did a fantastic job, super nice guy and very thorough! Really happy with Ben Franklin and how they handled our situation. I will definitely be calling them for my plumbing needs every time.

Jill Laningham

Curtis was on time and gave us a wealth of knowledge! No high pressure sales just options and the facts! I truly appreciate him breaking things down in a way that I understand and can make an informed decision.He is awesome and deserves a raise!

Michael

Woke up to find my water heater leaking. Used Thumbtack to find service, and Ben Franklin contacted me quickly. Had a plumber out by noon, and my water heater was replaced by 5 pm. They gave me several options for replacement, and I chose the best value for my household. Very happy with the service and new water heater.

Connie Christian

Seth was professional, knowledgeable at his trade beyond any expectation I have dealt with in the last 25 years. Seth was respectful, patient & kind, & explained my plumbing issues with expertise, in a verbiage that I could understand. I am beyond grateful for the perfection in the work Seth performed at my home. I am beyond GRATEFUL & am so HAPPY!! THANK YOU SETH!!! THANK YOU BENJAMIN FRANKLIN PLUMBING & DRAINS - MEDINA & GRATER CLEVELAND!!

Jonathan Prince

Today is the third time we've called on the friendly folks at Benjamin Franklin, and I'm sure glad I did. I've used a few plumbers for different jobs over the years, and these guys are quickly becoming a favorite. Always quick, knowledgeable, honest, and competitive on pricing. My drain for the laundry and kitchen has been a constant issue, and thanks to Gio, it's unplugged, and now I know why its been a consistent problem. Most plumbers I've used just want to get the job done and run without answering questions. Plumbing problems aren't exactly fun, but the folks at Ben Franklin make it a lot easier to deal with. I highly recommend!

Robert Sorrells

Ben did a outstanding job. He would not stop until he identified the problem and got it fixed. If I have another plumbing problem, I will ask for him by name. Give him my best..

T Bodine

John did a great job. He’s a true professional! He provided a lot info, advice and options for possible future issues.

Kim Vincent

Trey came to do maintenance on our water treatment system & so far so good. We ordered parts & they’ll be replacing them soon. He took the time to answer my questions & explained everything well!

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