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Benjamin Franklin Plumbing provides reliable and high-quality services that keep our customers happy and satisfied. We don’t just make promises; we guarantee our work. We pride ourselves with our on-time guarantee, clean and friendly plumbers, and straightforward pricing. Our team goes above and beyond to ensure that your plumbing system is fixed right the first time. When you hire our team, you can rest assured that we will provide you with reliable and efficient plumbing services.
At Benjamin Franklin Plumbing, we stand behind our work by providing you with a 100% satisfaction guarantee. Our warranties and guarantees are industry leading because we care about helping clients regain their home’s comfort. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means that we respect your time, provide honest prices, and keep your home clean.
We know you’re busy and your time is valuable to you, which is why we always arrive on time to scheduled appointments. After all, If There’s Any Delay, It’s You We Pay™.
If we’re not on time, we pay you $5 for every minute that we're late ($300 maximum).
UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing that allows elite home service contractors to provide an extra level of protection and peace of mind to residential home and service customers. UWIN-endorsed contractors always carry a current liability and workers’ compensation insurance. All appropriate government agencies also license our plumbing contractors.
With Benjamin Franklin Plumbing by your side, you can rest assured that we will get the job done right the first time. Call us today to schedule an appointment at (800) 259-7705!
Call Benjamin Franklin Plumbing out of Buford they sent out Fernando very quickly. Fernando addressed the situation quickly then explained to me what needed to be done and the price. Once he got the go-ahead, he worked in a very timely manner to handle my plumbing needs and he was very courteous and professional cleaning up behind himself. I would call them again for any of my plumbing needs.
Tim & Erick did a great job. The were very polite and explained everything to me. Also, they were quick and didn't leave a mess.
Five stars for Donald! I was in a real bind and needed a plumber urgently. Donald responded quickly, arriving on short notice. He was efficient and professional, completing the job swiftly and effectively. What really impressed me, was his honesty. He found the necessary part on sale and adjusted the final bill downwards to reflect the savings. I highly recommend Donald for his skill, professionalism, and integrity. He's a top-notch plumber!
Appreciated the courtesy & promptness to addressing my issues. Worked with a sense of urgency for a resolution in my unplanned plumbing emergency. Repairs were done in a timely, professional manner and with thoroughness & care by the experienced technician. Thank you very much Alan!
These guys were great! They got everything done pretty quick! They have the best attitudes and great customer care. Absolutely love these guys ! If anything else comes up definitely giving them a call !Thank you Josh and Anthony!
I had 2 old toilets replaced with new, and a water filtration system installed. Paul K. was the technician. He was friendly, knowledgeable and did the whole job by himself. BFP kept communication with me during the process. Paul cleaned up after himself and the job was done in a timely manner. Thanks Paul K and BFP!
Ira Miller was the technician that responded to my request. Man was timely, courteous, professional, efficient, communicative, and honestly a good time. Not only did he fix my issue, but gave me different options and explained the pros and cons to each. Then as a courtesy inspected the rest of my water system to make me aware of other things that might pop up in the future, just to make sure I was aware of signs of “impending doom” (my words, not his). Would recommend.
5 Stars – Excellent Service! I had a great experience with Benjamin Franklin Plumbing. From the first phone call to the final fix, the entire process was smooth, professional, and stress-free. The plumber arrived right on time (which I appreciated), explained the issue clearly, and got the job done efficiently. They were respectful of my home, wore protective covers on their shoes, and cleaned up after the work was complete. What stood out most was the honesty and transparency—no surprise fees, and I felt like I was in good hands throughout. It’s hard to find dependable service these days, but Benjamin Franklin Plumbing exceeded my expectations. I’ll definitely be calling them again for any future plumbing needs. Highly recommend!
Chad, Cade, Joe S., Joe G., Michael and Ethan took exceptional care of my family and me during a complex and expensive plumbing overhaul. The project involved working in a tight crawlspace and utility closet, working around a rotted-out subfloor as well as coordinating both a furnace replacement and a switch from a traditional water heater to a tankless system with full uninstall and haul of the old and install of the new. This wasn’t just a swap-out job, the tankless installation required brand new components, piping, electrical upgrades, and gas lines. It was a major undertaking, but the BF team handled it with professionalism, skill, and clear communication every step of the way. In many companies, you’re lucky to get one or two knowledgeable and personable technicians. At BF, every single person who stepped foot in my home was not only highly competent but also approachable and willing to explain things in a way I could understand. They didn’t just do the job for me, they worked with me to make sure it was done exactly the way I wanted. Thanks to their attention to detail and willingness to go the extra mile, I have full confidence in the work they did. As a result, I can say gladly that they've earned a loyal customer in me going forward 👍
Seth arrived on time and was very efficient in replacing our sump pump. He was a pleasure to visit with. He made sure everything worked properly when the job was finished. I also want to add that Lexi was very kind on the phone and promptly scheduled the technician. She followed up with another phone call saying when the technician would arrive. 😊
