Benjamin Franklin Plumbing

About Us

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4.81 (97648 reviews)

Voted Best Plumbers!

published by Forbes Magazine

About Benjamin Franklin Plumbing

What Makes Our Team of Plumbing Professionals Different?

“It takes many good deeds to build a good reputation and only one bad one to lose it.” - Benjamin Franklin

Although it’s been many years since Benjamin Franklin said those wise words, our team at Benjamin Franklin Plumbing continues to live by them. We’ve built our company around bringing a higher level of excellence to every customer experience. Our team proudly offers an on-time guarantee and a 100% customer satisfaction guarantee. It’s why we make sure that our licensed plumbers are highly trained and fully equipped to meet your home’s diverse plumbing service needs. Because we’re locally owned and operated, our plumbers are familiar with the plumbing challenges you face.

Our company’s success rests on the founding principles we practice each day:

We offer a 100% satisfaction guarantee.
We offer 24/7 emergency services
We don’t charge after-hour fees, even during weekend and holidays.
We provide on-time guarantees that pay you $5 for every minute we’re late.
Every plumbing system that our plumbers design, repair, or install meets the highest industry standards and conforms to all local, state, and national building codes.

Trust. Integrity. Wisdom. Humanity. Words we live and work by every day.

Your Local Plumbers

With the Benjamin Franklin Plumbing team, you get the best of both worlds: local licensed plumbers backed by trusted national expertise. We're proud that all of our locations are independently owned and operated, meaning we live and work in the very communities we serve. As a result, our location owners and their employees feel a strong commitment to excellent service that helps their neighbors. We also hire talent right from our communities, helping boost the local economy by keeping dollars in our backyards.

At Benjamin Franklin Plumbing, we take pride in being your trusted local plumbers, dedicated to keeping homes and businesses running smoothly. Whether you need installations, repairs, remodeling, or emergency services, our expert team is ready to help. We provide comprehensive inspections to diagnose issues early, preventing costly repairs down the line.

With thousands of parts stocked in our service vehicles, we resolve most problems in a single visit—saving you time and money. Our plumbers uphold the highest industry standards, following all local, state, and national building codes while delivering top-tier customer service. When your plumbing fails, trust Benjamin Franklin Plumbing to restore your comfort quickly and efficiently.

See why homeowners love to work with us

Customer Reviews

4.81 (97648 reviews)

Margaret Roy

Joseph and Nick arrived on time and were able to diagnose and repair the issue promptly. They also took the time to thoroughly explain the defect and what needed to be done to replace the defective part. I appreciated that they understood that I also needed to understand. They didn’t talk down to me with jargon. They simply explained in terms I could understand. Thank you both for your kindness and the skills displayed today. Your future customers will be very lucky to have you as their plumbers. ;)

Karen Parker

Brett Buck was amazing! He was extremely knowledgeable and professional. He taught us so much while he was here which we really appreciated. He went over and beyond our expectations!

Jill Laningham

Curtis was on time and gave us a wealth of knowledge! No high pressure sales just options and the facts! I truly appreciate him breaking things down in a way that I understand and can make an informed decision.He is awesome and deserves a raise!

Michael

Woke up to find my water heater leaking. Used Thumbtack to find service, and Ben Franklin contacted me quickly. Had a plumber out by noon, and my water heater was replaced by 5 pm. They gave me several options for replacement, and I chose the best value for my household. Very happy with the service and new water heater.

Connie Christian

Seth was professional, knowledgeable at his trade beyond any expectation I have dealt with in the last 25 years. Seth was respectful, patient & kind, & explained my plumbing issues with expertise, in a verbiage that I could understand. I am beyond grateful for the perfection in the work Seth performed at my home. I am beyond GRATEFUL & am so HAPPY!! THANK YOU SETH!!! THANK YOU BENJAMIN FRANKLIN PLUMBING & DRAINS - MEDINA & GRATER CLEVELAND!!

Jonathan Prince

Today is the third time we've called on the friendly folks at Benjamin Franklin, and I'm sure glad I did. I've used a few plumbers for different jobs over the years, and these guys are quickly becoming a favorite. Always quick, knowledgeable, honest, and competitive on pricing. My drain for the laundry and kitchen has been a constant issue, and thanks to Gio, it's unplugged, and now I know why its been a consistent problem. Most plumbers I've used just want to get the job done and run without answering questions. Plumbing problems aren't exactly fun, but the folks at Ben Franklin make it a lot easier to deal with. I highly recommend!

Robert Sorrells

Ben did a outstanding job. He would not stop until he identified the problem and got it fixed. If I have another plumbing problem, I will ask for him by name. Give him my best..

T Bodine

John did a great job. He’s a true professional! He provided a lot info, advice and options for possible future issues.

Kim Vincent

Trey came to do maintenance on our water treatment system & so far so good. We ordered parts & they’ll be replacing them soon. He took the time to answer my questions & explained everything well!

Dwight Reck

I was very impressed with my first use of Ben Franklin plumbing service. Timothy reviewed two problems to see if I needed repairs and then replaced three outdoor faucets. Quality work and communication. Arrived on schedule. I will be using Ben Franklin Plumbing if I need other plumbing repairs.