Named Forbes' Top Ranked Plumbing Company of 2024!
Benjamin Franklin Plumbing® of Eastern Iowa provides our customers with unrivaled service and high-quality plumbing. Our Waterloo plumbers offer repairs, installations, and maintenance for all your plumbing needs, producing work that’s held to the highest industry standards. Because we only recommend high-quality, cost-effective parts and long-term solutions, our customers can trust that their plumbing is built to last. It’s why we offer a 100% customer satisfaction guarantee on every job: we believe in our work, and our guarantee means our customers can believe in it too. That’s how we became the leading plumbing company in Waterloo!
We’re known as “America’s punctual plumbers” because we believe showing up on time is part of being courteous. Too many plumbers show up hours late or make their customers wait around for a three-hour window. Benjamin Franklin Plumbing® of Eastern Iowa sets up specific appointments, and if we’re late, we’ll pay you for the inconvenience: we take $5 off your service for every minute we’re delayed. That’s our On Time Guarantee!
As a locally owned and operated business, we’re a part of the community here in Waterloo. As a local company, we can offer the familiarity, expertise, and personal touch that you’d expect from a neighbor. However, as a national brand, we’re able to offer what many local companies can’t: incredibly high standards, consistent excellence, and vast resources. That’s how we’re able to confidently guarantee our parts, labor, and workmanship for more than two years past the service date.
The heart of our Waterloo plumbing company is our team of experts. Our plumbers are licensed and qualified to handle any plumbing emergency, and each of us receives a fully stocked work vehicle to handle 90% of plumbing problems on a first-time visit. Additionally, each of us receives ongoing industry training to stay on the cutting edge of the plumbing trade. We’re each held to the highest professional and ethical standards; in fact, each of our plumbers is background-checked and drug-screened. As a result, our customers have more confidence and peace of mind when they call us, making their whole experience far more pleasant. The skill, knowledge, and friendliness of our team is what’s made Benjamin Franklin Plumbing® of Eastern Iowa the leading plumbing company in Waterloo.
Call (319) 332-5859 to speak with our Waterloo plumbers. We’re available 24 hours a day for plumbing emergencies, so call us at all hours for help.
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
raymond angeles
José was absolutely amazing. He fixed a faulty water line to my fridge and finished within 2 hours. He was kind and tested everything before leaving. Very much recommend his work and the service that was provided.
Alan Holte
Brent came in and assessed the old water heater leak at bottom of unit not repairable, base area all corroded. Gave replacements options and we signed on the spot for him to install new water heater. He went over whole process and then went to work. Outstanding job. From start on inspection to completion only 2 1/2 hrs. Wore boot slips on boots, rolled out runners on carpet, hauled old heater out and cleaned up then reviewed features on new water heater. A very nice gentleman. Highly recommend Brent and Northern Ben Franklin. Thank you, Alan & Michelle
Nicholas Swisher
Fast, friendly service! The service tech kept me involved with the project the whole time letting me know what was going on and did great work
Marisa Sheelor
Great company. They were able to come the next day to change my values and install my dishwasher. Awesome guy. Came on time. Josh explained everything. No surprises and installation was spot on.
Marce Heflin Weddle
I’m very happy with the service I received from the phone call to schedule to the work done at my home! On the phone the lady I spoke with very very kind, positive, and helpful. She told me about a special they had and that was indeed the amount I was charged on the day of service. The plumber was kind, professional, and did a great job! I asked my friends for recommendations and one recommended this company. I’m so glad I went with them. I will use them again in the future!
Kathy Helland
Both Ang and Caesar were friendly and professional. They explained everything to me so that I could make an informed decision. Ceasar made sure that I understood how my new hot water heater worked before he left. I would definitely recommend Benjamin Franklin Plumbing to everyone. Thank you for the great service.
Deer Mc
Got my Brita Tankless RO filter installed by Benjamin Franklin Plumbing fellows today. It’s a great filter! It has dual outlets - one for RO and the other one for Brita Carbon. It’s not like a standard filter in the market, it requires more skills and patience to install. Huge thanks to Kyle and Carlos for handling every challenge that came up and getting it installed perfectly. Now I get to enjoy clean, delicious, and safe water right at home :)
James Miklos
Given did a fine job. He was courteous and listened to our needs. He did the testing of the area in question and communi acted with a supervisor to make sure he He gave us the best service possible. He left our home clean and was very respectful. Thank you Benjamin Franklin Plumbing!
Sarah
Howard was awesome! His quality of work, attention to detail, and positive attitude were much appreciated. Highly recommend!
Doug DeSimone
Jordan and his co-worker, Oscar, did a fabulous job. They were careful bringing things in and out of our house and did a very thorough and neat installation. This is my fourth or fifth project with Ben Franklin Plumbing; they do consistently good work.