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Benjamin Franklin Plumbing provides reliable and high-quality services that keep our customers happy and satisfied. We don’t just make promises; we guarantee our work. We pride ourselves with our on-time guarantee, clean and friendly plumbers, and straightforward pricing. Our team goes above and beyond to ensure that your plumbing system is fixed right the first time. When you hire our team, you can rest assured that we will provide you with reliable and efficient plumbing services.
At Benjamin Franklin Plumbing, we stand behind our work by providing you with a 100% satisfaction guarantee. Our warranties and guarantees are industry leading because we care about helping clients regain their home’s comfort. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means that we respect your time, provide honest prices, and keep your home clean.
We know you’re busy and your time is valuable to you, which is why we always arrive on time to scheduled appointments. After all, If There’s Any Delay, It’s You We Pay™.
If we’re not on time, we pay you $5 for every minute that we're late ($300 maximum).
UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing that allows elite home service contractors to provide an extra level of protection and peace of mind to residential home and service customers. UWIN-endorsed contractors always carry a current liability and workers’ compensation insurance. All appropriate government agencies also license our plumbing contractors.
With Benjamin Franklin Plumbing by your side, you can rest assured that we will get the job done right the first time. Call us today to schedule an appointment at (800) 259-7705!
Joseph and Nick arrived on time and were able to diagnose and repair the issue promptly. They also took the time to thoroughly explain the defect and what needed to be done to replace the defective part. I appreciated that they understood that I also needed to understand. They didn’t talk down to me with jargon. They simply explained in terms I could understand. Thank you both for your kindness and the skills displayed today. Your future customers will be very lucky to have you as their plumbers. ;)
Brett Buck was amazing! He was extremely knowledgeable and professional. He taught us so much while he was here which we really appreciated. He went over and beyond our expectations!
Jewell did a fantastic job, super nice guy and very thorough! Really happy with Ben Franklin and how they handled our situation. I will definitely be calling them for my plumbing needs every time.
Curtis was on time and gave us a wealth of knowledge! No high pressure sales just options and the facts! I truly appreciate him breaking things down in a way that I understand and can make an informed decision.He is awesome and deserves a raise!
Woke up to find my water heater leaking. Used Thumbtack to find service, and Ben Franklin contacted me quickly. Had a plumber out by noon, and my water heater was replaced by 5 pm. They gave me several options for replacement, and I chose the best value for my household. Very happy with the service and new water heater.
Seth was professional, knowledgeable at his trade beyond any expectation I have dealt with in the last 25 years. Seth was respectful, patient & kind, & explained my plumbing issues with expertise, in a verbiage that I could understand. I am beyond grateful for the perfection in the work Seth performed at my home. I am beyond GRATEFUL & am so HAPPY!! THANK YOU SETH!!! THANK YOU BENJAMIN FRANKLIN PLUMBING & DRAINS - MEDINA & GRATER CLEVELAND!!
Today is the third time we've called on the friendly folks at Benjamin Franklin, and I'm sure glad I did. I've used a few plumbers for different jobs over the years, and these guys are quickly becoming a favorite. Always quick, knowledgeable, honest, and competitive on pricing. My drain for the laundry and kitchen has been a constant issue, and thanks to Gio, it's unplugged, and now I know why its been a consistent problem. Most plumbers I've used just want to get the job done and run without answering questions. Plumbing problems aren't exactly fun, but the folks at Ben Franklin make it a lot easier to deal with. I highly recommend!
Ben did a outstanding job. He would not stop until he identified the problem and got it fixed. If I have another plumbing problem, I will ask for him by name. Give him my best..
John did a great job. He’s a true professional! He provided a lot info, advice and options for possible future issues.
Trey came to do maintenance on our water treatment system & so far so good. We ordered parts & they’ll be replacing them soon. He took the time to answer my questions & explained everything well!
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