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Benjamin Franklin Plumbing provides reliable and high-quality services that keep our customers happy and satisfied. We don’t just make promises; we guarantee our work. We pride ourselves with our on-time guarantee, clean and friendly plumbers, and straightforward pricing. Our team goes above and beyond to ensure that your plumbing system is fixed right the first time. When you hire our team, you can rest assured that we will provide you with reliable and efficient plumbing services.
At Benjamin Franklin Plumbing, we stand behind our work by providing you with a 100% satisfaction guarantee. Our warranties and guarantees are industry leading because we care about helping clients regain their home’s comfort. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means that we respect your time, provide honest prices, and keep your home clean.
We know you’re busy and your time is valuable to you, which is why we always arrive on time to scheduled appointments. After all, If There’s Any Delay, It’s You We Pay™.
If we’re not on time, we pay you $5 for every minute that we're late ($300 maximum).
UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing that allows elite home service contractors to provide an extra level of protection and peace of mind to residential home and service customers. UWIN-endorsed contractors always carry a current liability and workers’ compensation insurance. All appropriate government agencies also license our plumbing contractors.
With Benjamin Franklin Plumbing by your side, you can rest assured that we will get the job done right the first time. Call us today to schedule an appointment at (800) 259-7705!
The plumber fron Benjamin Franklin in Waco that came to my house was super friendly , explained everything to me and gave me some options. We had a clogged toilet and he fixed it fast. Professional service seems like a top priority to them. Thank you again! Next time im in need i will definitely call you guys back.
So glad I called Ben Franklin ! Cree was early, found the problem and fixed it all up within an hour…a real life saver. He was professional, courteous and kept our kitchen clean ! Will definitely call you guys agai
Always amazing service! Chase is absolutely the best. I have had him fix plumbing issues several times over the years.
Josh, Anthony and Sean worked harder and longer than I have seen a crew do in years. Josh was knowledgeable, friendly and efficient. They kept me informed during the whole job. Thank you Benjamin Franklin!! Give those guys a raise, they deserve every penny!
Customer service and quality of work is clearly a requirement to be employed by Ben Franklin. We had multiple projects over the last couple weeks (since buying our new house) and from the beginning till the end every single technician, salesperson, project manager, dispatcher has been excellent. I highly recommend these folks. Corey has been a godsend, helping with our bathroom remodel. Nick was so helpful at explaining everything to us. Literally all 10 employees I’ve interacted with have been so kind, skilled and helpful.
Tech Technician Phil was knowledgeable and approachable, answering many of our questions while diagnosing our main problem for needing a replacement for our water heater. He set our expectations for timely repair and costs. It was a pleasure to work with him. We highly recommend Benjamin Franklin Plumbing. Follow up service after county inspection was performed by technician Ryan which was also excellent. There was some mix up with invoicing but it got sorted out with the help of initial tech Phil. We await final county inspection but are very happy with the work.
Jaime did a fantastic job, couldn't be more pleased. He communicated what needs to be done. His work was flawless! THANK YOU
Rylie and Dennis are outstanding young men. Very professional did an outstanding job and would highly recommend your company.
Wonderful team! Everyone was super helpful from scheduling to site visits, providing quotes. Super efficient and acted fast. John and Bassem are the folks I worked with and both seem super reliable. Thank you!
Tim was friendly and very informative. He took time to answer my questions, explain everything to me and fixed my water system. I am very pleased with him and Ben Franklin. I have used them for 9 years and am never disappointed.
