Benjamin Franklin Plumbing® of Hickory - Plumbing Services Built on Trust and Dependability

Find your local plumber and request service.

Book Now

4.81 (105615 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Located in the foothills of the Blue Ridge Mountains, Morganton, NC, is known for its rich history, scenic beauty, and strong sense of community. At Benjamin Franklin Plumbing® of Hickory, we proudly serve Morganton residents with reliable and professional plumbing services. Whether you're enjoying a day at Catawba Meadows Park or visiting the historic Morganton Courthouse, we understand the importance of having dependable plumbing systems in your home. Our team is locally based and familiar with Morganton homeowners' unique needs, allowing us to provide personalized service that you can trust.

At Benjamin Franklin Plumbing® of Hickory, trust and dependability are the foundations of our business. Inviting a plumber into your home requires confidence, so we prioritize customer satisfaction above all else. Our highly trained technicians arrive on time, respect your home, and provide transparent, upfront pricing before work begins. We don’t just fix your plumbing problems—we build long-term relationships through consistent, reliable service. From our 24/7 emergency availability to our U-Win Guarantee, every interaction is designed to ensure your peace of mind. When you choose us, you’re not just getting a plumbing service but a partner you can count on for years.

What Sets Us Apart?

Hickory homeowners and businesses trust us for a reason. We stand out because:

On-Time Guarantee: “If there’s any delay, it’s you we pay!™” We value your time, which is why punctuality is one of our promises.
Experienced & Certified Plumbers: Our team consists of licensed professionals trained in the latest plumbing technologies.
U-Win Guarantee™: Our service is backed by this industry-leading guarantee, ensuring top-quality workmanship and peace of mind.
Transparent Pricing: You’ll know the cost of your service before we start any work—there are no hidden fees or surprises.
Local & Reliable: As members of the Morganton community, we are familiar with the specific plumbing challenges that homes in the area face, which allows us to provide more tailored solutions.

Your Trusted Plumber in Morganton

Our mission at Benjamin Franklin Plumbing® of Hickory, NC, is to build lasting customer relationships through exceptional service and reliability. That’s why we are dedicated to providing trustworthy services you can depend on. Our team is committed to ensuring your complete satisfaction with every job we undertake. When you choose us, you’re not just getting a plumber; you’re gaining a trusted partner dedicated to your comfort and peace of mind.

Our Services

At Benjamin Franklin Plumbing® of Hickory, we offer a full range of plumbing services to meet all your needs, from routine maintenance and repairs to complex installations. Our plumbing services include:

Emergency Plumbing Services
Drain Cleaning
Water Heater Services
Leak Detection and Repair
Fixture Installation and Repair
Water Filtration Systems
And more!

Contact Us Today!

Regarding your home’s plumbing, don’t settle for anything less than the best. Whether you're facing an emergency or need routine maintenance, our team at Benjamin Franklin Plumbing® of Hickory is ready to help. With our commitment to on-time service, transparent pricing, and dependable solutions, you can trust us to handle all your plumbing needs in Morganton, NC. Call us today to schedule an appointment and experience the difference between working with the punctual plumbers!

Learn more about our Hickory-based plumbers.

Book Now

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.81 (105615 reviews)

Sanny Jimenez

I had an excellent experience with Benjamin Franklin Plumbing in Huntington Beach. Brandon was professional, punctual, and incredibly thorough. He took the time to explain the entire process clearly, which made me feel confident and informed every step of the way. The service was top notch from start to finish and was done on time, efficient, and respectful of my home. I highly recommend them if you're looking for honest, reliable plumbing service. Thanks again, Brandon!

Norman Sanchez

Benjamin Franklin Plumbing provided excellent service from start to finish. The technician arrived on time, was professional, and clearly explained the work being done. The job completed was efficient with fair and transparent pricing. They're a new and upcoming business with motivated and humble personnel who are eager to serve the community's plumbing needs in all areas. Overall, a dependable and customer-focused company I would gladly recommend.

Robin Wilcox

This is a great outfit, the plumbers here are really on top of their game. Use this company for all of my properties. Do not hesitate to give them a call if you have any plumbing repairs!

steven alvarez

We had a huge mess with the master bath. Mike came in on a Sunday for us (thats was so nice), no-one else would. He was EXTREMELY professional and nice. He handled the issue and explained a lot to us (he didn't have to do that). I was so relieved about the whole experience. Another kicker is that he had no intention of nickel and diming us for a Sunday call. If you ever need a plumber, please call this company and hopefully, you will get Mike. I'm beyond satisfied and I will NEVER use a different company.

Daphne Hodges

We were so blessed to have someone like Ira sent out to us. He was professional, respectful, knowledgeable, with lots of patience. We also learned a lot from him. What an asset for Ben Franklin.

Rick

Hector did a fantastic job! Replaced all copper lines, replaced all shut off valves, rerouted a few lines that were not in code, replaced main shut off valve coming in from the street, replaced kitchen faucet, installed a new garbage disposal unit. The list goes on! Now we have peace of mind with no worries on plumbing issues. GREAT JOB!!!

Alex Mills

We contacted Benjamin Franklin Plumbing because we had a leak we couldn’t locate. Joe P. was the technician/plumber who came out, and he was absolutely exceptional from start to finish. He called ahead to say he was on his way and showed up right when he said, which was very appreciated. Joe thoroughly inspected every possible source until he found the issue. He clearly explained what he was checking, how he identified the problem, and what our options were to fix it. He was professional, friendly, and went above and beyond to make sure we were satisfied after the repair. We’ll be requesting Joe specifically for any future plumbing needs. He truly represents outstanding service.

Chelsea Crockett

Garrett was awesome! Very kind and answered all of my questions. He was very knowledgeable and did a great job. He was also so sweet to my pup 🙂

Brian Bloedel

First time that Ben Franklin came here for work. I needed a water line run to my new refrigerator. The obvious thing to do was run an underfloor line from the refrigerator location to the nearby sink plumbing. But a quick exam of my very low crawl space showed that the ventilation ductwork made that route impossible. Fortunately, the water line to my utility room washing machine could be quickly tapped to run the line through the wall. I also appreciated that the plumber helped me position and set my refrigerator to finish the project. Will be calling Ben Franklin for a future project. Thanks!

Cristin Hamilton-Morris

Technician Matthew was amazing. He was very friendly and explained everything he was doing. The job ended up being more than what he came out to do and he stayed to finish everything that needed to be done. I definitely would recommend this company to friends and family

Plumbing FAQs

What routine maintenance should I be doing for my Hickory water heater?

To keep your water heater running smoothly in Hickory, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Hickory plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Hickory home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Hickory to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Hickory?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Hickory property?

For most homes in Hickory, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Hickory, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Hickory?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my locationName home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your locationName home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older locationName homes?

Older homes in locationName often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in locationName?

To get your plumbing ready for winter in locationName, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in locationName?

Signs of a damaged sewer line in your GA home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.