When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Michael just left our house and he did an amazing job! He immediately found the cause of all of our problems and very efficiently and pleasantly fixed them all. He’s leaving now and he didn’t leave anything undone even though he had to stay late for us. We are so thankful that he came right when he was supposed to and did a fantastic job and was super professional. We want Michael back every time we need a plumber from now on.
Scheduled on Wednesday and they arrived on time the next day. Alex investigated the issue thoroughly, found the problem and corrected it. I appreciated the honesty and friendliness.
Sunday night I had noticed water damage in my bathroom coming from the condo above mine. I had text a few of my neighbors for plumber recommendations, and one of them recommended Benjamin Franklin Plumbing. I put a call in that night, and since it wasn't an actual emergency I said they could call me Monday to schedule someone to come out. I recieved a call Monday morning, and again, not an actual emergency, they scheduled me for Tuesday with my request because I was already off work that day. I got a phone call that afternoon letting me know Danny would be arriving soon, and he actually arrived earlier than dispatch said he would, which was nice. As a first time homeowner, I am still new to all of this, and he took the time to explain all options that were available to identify where exactly the leak was coming from with at little disturbance to my actual bathroom. After going upstairs to my neighbors condo, he was able to tell that the leak was coming from his shower drain. Thankfully my neighbor asked himnfor a quote to fix that along with replacing old valves throughout his home. I had a few other "issues" that I did want a plumber to look at, but they were livable and didn't call prior. So I asked Danny about the 2 other issues I had. He was able to fix my toilet within a few minutes, and as for my downstairs bathroom sink, he explained what the issue was and how they could fix it. He gave me a quote and I told him that he could schedule my service for whenever my neighbor was having his work done as to not have to make 2 separate visits out here. It was actually scheduled for Wednesday. But then there was an emergency and Danny said he wouldn't be able to make it that day, but assured me Thursday would work. He was in contact with me to let me know everything that was going on. Thursday is now here. And he came this morning to start work on my neighbors condo first, which required entering my unit to turn the water off. I had just gotten home from work when he was back to turn the water back on to both units and start the work with my sink. I could not have asked for someone better to come out and perform the work. He answered any silly questions I felt I had, but not once made me feel like it was a bother to him. I did ask him for a quote to replace my one toilet, and he sent that over before he even left my home. While the previous owner of my condo had some questionable things done here, Danny was able to address my issue as much as he could and make things flow better after his work was completed. He even said that he would look into seeing if there was anything else they could do to really address the issue without having to have all sorts of invasive work done, which is much appreciated. I can't recommend Danny enough for everything he's helped me with the past few days. He made this whole process feel so much less overwhelming!
Just had a great experience with Northern Ben Franklin Plumbing. We spoke with Joe S. about our sewer line, then Felipe G. came out to clean it. They were both super informative, professional, and polite. We appreciate the great work they did and the fair, reasonable, and honest quote we received. Thank you!
Mike arrived earlier than expected, which was great. He replaced a drain assembly, needed to correct and update the old pipe layout. He was friendly and explained everything. He made sure both the sink and dishwasher drained without leaking.
I want to give a BIG thank you to the good people at Benjamin Franklin Plumbing. I recently needed plumbing services for a residential property, and picked them out of an internet search. I couldn't have been more impressed with my choice from the very onset. Top to bottom, from the moment they answered the phone, to the scheduling of my services - they got my needs met within HOURS of my initial call! If you are a customer looking for responsive, respectful, and reliable service - I urge you to check them out for yourself. You will not be disappointed!
Benjamin Franklin plumbing is officially the only plumber I will call. Garrett Clark has done some work on my house and now my mother's house. He was knowledgeable, honest, and hard working. Explained everything so I knew what was going on and explained things to my mother as well. If you're needing a plumber and you need someone you can trust, Benjamin Franklin is 100% the way to go. They provide options for work you need done that fits your budget and they offer financing if you need assistance. But everything is put together quickly and I was allowed to think about my choices with zero pressure put on me. No up selling just an honest assessment of what needed done and the power to make those repairs was in my hands. Ask for Garrett and I assure you that you will have quality and honest work done. We need more people in the trade like this man. Good job, Garrett! And thank you to everyone at the office who called and check on how things went. Rock star team!
We had a wonderful experience with the very talented technician, John. I was extremely impressed with his honesty and professionalism and how very quickly he helped take care of everything we needed. This is absolutely the best experience we have had with a plumber in the area and their prices are very reasonable as well. I highly recommend if you are in need!
Great service! I really appreciate Tyson and Howard going above and beyond for me! Having to call a plumber can be stressful but they made sure to give me the best customer service I could have asked for! I highly recommend them! Great job!!
I had an amazing experience with Mike from Benjamin Franklin Plumbing! He showed up promptly, worked quickly, and was incredibly professional from start to finish. Not only did he fix my bathroom sink efficiently and leave the area spotless, but he also took the time to explain how to improve another drain setup for better performance moving forward. His advice was thoughtful and practical—clearly coming from someone who knows his craft. I’d recommend Mike and Benjamin Franklin Plumbing to anyone looking for honest, high-quality plumbing work. Top-notch service!
