Your Trusted Plumbers in Charlotte, NC

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4.81 (98876 reviews)

Voted Best Plumbers!

published by Forbes Magazine
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At Benjamin Franklin Plumbing® of Charlotte, we're more than just your average plumbing service provider. We're your trusted partners in ensuring your home's plumbing operates smoothly and efficiently, no matter the time of day or night. Our commitment to excellence, paired with our unwavering dedication to customer satisfaction, sets us apart from the rest.

Our Expertise in Charlotte

With years of experience serving the Charlotte community, we understand the unique plumbing needs of our local residents. From historic homes in Plaza Midwood to modern residences in University City, we've seen it all. Our team of highly skilled plumbers is equipped with the knowledge and expertise to tackle any plumbing issue, big or small.

Services We Provide

  • 24/7 Emergency Plumbing Services: Plumbing problems don't wait for convenient times to occur. That's why we offer around-the-clock emergency plumbing services, ensuring that help is always just a phone call away.
  • No After-Hour Fees: We believe in fair and transparent pricing. That's why we never charge extra for plumbing services performed outside of regular business hours, including weekends and holidays.
  • On-Time Guarantee: Your time is valuable, which is why we guarantee prompt arrival to your scheduled appointment. If we're late, we'll pay you $5 for every minute we exceed the agreed-upon time.
  • Highest Industry Standards: Our commitment to excellence means that we adhere to the highest industry standards in every job we undertake. You can trust that your plumbing needs are being met with the utmost professionalism and quality.
  • Compliance with Building Codes: We take compliance seriously. Our plumbers are well-versed in local, state, and national building codes, ensuring that all work is performed safely and up to code.
  • Background Checked Plumbers: Your safety and security are our top priorities. That's why all of our plumbers undergo thorough background checks and drug screenings before joining our team.

Common Plumbing Problems We Solve

  • Toilet Repair: Whether it's a running toilet, a clog, or a leak, our expert plumbers have the knowledge and tools to quickly diagnose and repair any toilet issue.
  • Kitchen Plumbing: From leaky faucets to clogged drains, our team can handle all of your kitchen plumbing needs, allowing you to get back to cooking and cleaning without worry.
  • Faucet Repair: Dripping faucets are not only annoying but also wasteful. Let us repair your faucets promptly, saving you water and money on your utility bills.
  • Water Heater Repair: Don't let a cold shower ruin your day. Our experienced technicians can diagnose and repair water heater issues to restore hot water to your home in no time.

At Benjamin Franklin Plumbing® of Charlotte, we're committed to providing exceptional service with a smile. Contact us today to experience the Benjamin Franklin Plumbing difference for yourself!

Learn more about our Charlotte-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

See why homeowners love to work with us

Customer Reviews

4.81 (98876 reviews)

Rebecca Howarth

We had service from Benjamin Franklin and could not be more pleased. They are honest decent people which is hard to find in the plumbing industry. A++ For sure using them in the future. Thanks Guys!

Deanna Allred

What a great experience I had with Ben Franklin Plumbing- on time, professional and the best in customer service - Brad was outstanding in going the extra mile to help resolve the issue with my water heater. Thank you Brad!

Kyle Tow

Daniel did an outstanding job fixing our sewer pump issues. He was extremely prompt, even arriving early and ready to get the job done. He quickly identified the problem, explained the solution clearly, and had everything taken care of in no time. His professionalism and efficiency made the whole process stress-free. I’ll definitely continue using Benjamin Plumbing for future needs—highly recommend!

Darya B

Keith did an excellent job! He was professional, on time, and really knew what he was doing. He quickly diagnosed the issue, explained everything clearly, and made the repair without any hassle. The quality of his work shows—everything is working perfectly now. On top of that, he was friendly and respectful, which made the whole experience stress-free. I would highly recommend Keith to anyone looking for a reliable plumber who goes above and beyond.

Melissa Pereyo

Scheduling my appointment was easy and I received helpful information on my provider’s arrival time. Kevin was very patient in explaining in detail the services they could provide and what my home could benefit from. He laid out the estimate and costs with no pressure but an honest evaluation of what was needed. Very pleased with my experience!

Vonda Brooks

This was our first time calling. Very professional and knowledgeable. Our Rep, Chris Fontenot, was an absolute pleasure to work with and very thorough. The entire team that came out and played a part in the repairs was very professional and every one was so pleasant. The work was impeccable! Great job Benjamin Franklin Plumbing, you have a new customer!

Andrew Hays

Mike clearly communicated when he would be arriving, identified the issue and fixed it quickly (and at a lower cost than another plumbing company that quoted us). We are very happy with the experience.

Tony K Peters

Brandon and Nate where punctual on-time thumbs up 👍. They where friendly and polite. We had an issue with installing a new toilet that was bigger and longer than the original area allowed so we had to modify the floor space near the toilet edge and move it back away from the area to allow for the toilet to fit properly in place. Thank you to the crew for a great job. We reside in a modular home with wood flooring.

melissa rogers

Jacob did amazing quality work on our waterline that burst. Very professional, friendly and knowledgeable. Would highly recommend his service

Brian Atwater

We have had the pleasure of having your employee Brad service our home several times now and has always been top notch!! Brad is the epitome of great customer service, he should be leveraged as an example for others! Awesome job Brad, thanks again you rock!!

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