Your Trusted Plumbing Company in Chapel Hill, NC

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4.81 (105615 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Welcome to Benjamin Franklin Plumbing® of Chapel Hill and South Durham, where we’re dedicated to serving the Chapel Hill community with dependable, high-quality plumbing services. Known for its vibrant atmosphere, academic excellence at the University of North Carolina, and bustling Franklin Street, Chapel Hill is a unique place we’re proud to call home. Our team understands the specific plumbing needs here, from historic homes near campus to modern developments in Southern Village. When you choose us, you’re getting a plumbing company that truly values the Chapel Hill community as much as you do.

Comprehensive Plumbing Services in Chapel Hill, NC

We provide a full range of plumbing services, designed to keep your home’s plumbing system running smoothly. Our plumbers offer services such as:

Drain Cleaning Services – Whether you’re searching for drain cleaning or need a stubborn clog cleared, we provide efficient solutions to keep your drains flowing.
Water Heater Repair & Installation – Reliable repair and installation services for both traditional and tankless water heaters.
Emergency Plumber Near You – Available 24/7, we’re the emergency plumber to call when unexpected issues arise.
Leak Detection & Repair – We use advanced technology to identify and fix leaks quickly.
Pipe Repair & Replacement – Addressing pipe issues to restore safe and effective water flow.
Water Filtration Services – Customized systems to improve your water quality for better health and taste.

Dealing with an urgent issue or planning a plumbing upgrade? Our licensed plumbers have the experience and expertise needed to handle the job efficiently.

Why Choose Our Chapel Hill Plumbing Company Over Competitors?

At Benjamin Franklin Plumbing®, we’re not just another plumbing company. Here’s what makes us different:

On-Time Guarantee – We value your time, which is why we promise to arrive on schedule. If we’re late, we’ll pay you $5 for every minute, up to $300.
Experienced, Highly Trained Professionals – Our plumbers are licensed, insured, and undergo regular training to stay updated on the latest industry standards.
Locally Owned & Operated – As proud members of the Chapel Hill community, we offer friendly, local service tailored to your needs.
Transparent Pricing – With our upfront pricing, you’ll know exactly what you’re paying for with no hidden fees or surprises.
Quality Workmanship – We use only high-quality parts and back our work with industry-leading warranties.

Commitment to Customer Satisfaction

At Benjamin Franklin Plumbing® of Chapel Hill and South Durham, your satisfaction is our top priority. We believe that exceptional service goes beyond just fixing plumbing issues—it’s about creating a positive experience for every customer. Our dedicated team listens to your concerns, provides clear communication throughout the process, and works diligently to ensure that your needs are met. We take pride in our high customer satisfaction ratings, and we’re committed to delivering results that not only meet but exceed your expectations. With us, you can trust that your home is in capable hands, and we won’t rest until you’re completely happy with our work.

Schedule Your Plumbing Service Today!

If you’re looking for a plumbing company that understands Chapel Hill and delivers dependable, high-quality service, call Benjamin Franklin Plumbing® of Chapel Hill and South Durham. Whether you’re near UNC’s campus or in the beautiful neighborhoods around Morgan Creek, we’re here to help. Contact us to schedule an appointment or learn more about our special offers for Chapel Hill residents.

Learn more about our Chapel Hill and South Durham-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.81 (105615 reviews)

Sanny Jimenez

I had an excellent experience with Benjamin Franklin Plumbing in Huntington Beach. Brandon was professional, punctual, and incredibly thorough. He took the time to explain the entire process clearly, which made me feel confident and informed every step of the way. The service was top notch from start to finish and was done on time, efficient, and respectful of my home. I highly recommend them if you're looking for honest, reliable plumbing service. Thanks again, Brandon!

Norman Sanchez

Benjamin Franklin Plumbing provided excellent service from start to finish. The technician arrived on time, was professional, and clearly explained the work being done. The job completed was efficient with fair and transparent pricing. They're a new and upcoming business with motivated and humble personnel who are eager to serve the community's plumbing needs in all areas. Overall, a dependable and customer-focused company I would gladly recommend.

Robin Wilcox

This is a great outfit, the plumbers here are really on top of their game. Use this company for all of my properties. Do not hesitate to give them a call if you have any plumbing repairs!

steven alvarez

We had a huge mess with the master bath. Mike came in on a Sunday for us (thats was so nice), no-one else would. He was EXTREMELY professional and nice. He handled the issue and explained a lot to us (he didn't have to do that). I was so relieved about the whole experience. Another kicker is that he had no intention of nickel and diming us for a Sunday call. If you ever need a plumber, please call this company and hopefully, you will get Mike. I'm beyond satisfied and I will NEVER use a different company.

Daphne Hodges

We were so blessed to have someone like Ira sent out to us. He was professional, respectful, knowledgeable, with lots of patience. We also learned a lot from him. What an asset for Ben Franklin.

Rick

Hector did a fantastic job! Replaced all copper lines, replaced all shut off valves, rerouted a few lines that were not in code, replaced main shut off valve coming in from the street, replaced kitchen faucet, installed a new garbage disposal unit. The list goes on! Now we have peace of mind with no worries on plumbing issues. GREAT JOB!!!

Alex Mills

We contacted Benjamin Franklin Plumbing because we had a leak we couldn’t locate. Joe P. was the technician/plumber who came out, and he was absolutely exceptional from start to finish. He called ahead to say he was on his way and showed up right when he said, which was very appreciated. Joe thoroughly inspected every possible source until he found the issue. He clearly explained what he was checking, how he identified the problem, and what our options were to fix it. He was professional, friendly, and went above and beyond to make sure we were satisfied after the repair. We’ll be requesting Joe specifically for any future plumbing needs. He truly represents outstanding service.

Chelsea Crockett

Garrett was awesome! Very kind and answered all of my questions. He was very knowledgeable and did a great job. He was also so sweet to my pup 🙂

Brian Bloedel

First time that Ben Franklin came here for work. I needed a water line run to my new refrigerator. The obvious thing to do was run an underfloor line from the refrigerator location to the nearby sink plumbing. But a quick exam of my very low crawl space showed that the ventilation ductwork made that route impossible. Fortunately, the water line to my utility room washing machine could be quickly tapped to run the line through the wall. I also appreciated that the plumber helped me position and set my refrigerator to finish the project. Will be calling Ben Franklin for a future project. Thanks!

Cristin Hamilton-Morris

Technician Matthew was amazing. He was very friendly and explained everything he was doing. The job ended up being more than what he came out to do and he stayed to finish everything that needed to be done. I definitely would recommend this company to friends and family

Plumbing FAQs

What routine maintenance should I be doing for my Chapel Hill and South Durham water heater?

To keep your water heater running smoothly in Chapel Hill and South Durham, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Chapel Hill and South Durham plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Chapel Hill and South Durham home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Chapel Hill and South Durham to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Chapel Hill and South Durham?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Chapel Hill and South Durham property?

For most homes in Chapel Hill and South Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Chapel Hill and South Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Chapel Hill and South Durham?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my locationName home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your locationName home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older locationName homes?

Older homes in locationName often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in locationName?

To get your plumbing ready for winter in locationName, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in locationName?

Signs of a damaged sewer line in your GA home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.