Norwich, CT Plumbing Services

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4.81 (95752 reviews)

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Reliable Norwich Plumbing Experts

At Benjamin Franklin Plumbing® of Andover, we’ve earned a reputation for quality plumbing repairs, installation, and maintenance. We know that great service matters as much as great plumbing work. So, we provide unrivaled service, reliable work, and honest prices with each job we complete.

When you call (860) 764-3018, a member of our Norwich plumbing team is ready to answer your questions and schedule an appointment. We’re available 24/7!

Comprehensive Plumbing Services in Norwich, CT

We offer everything you need to keep your residential or commercial plumbing systems in excellent condition, so you can focus on relaxing in your home or doing business on your commercial property. We only use certified Norwich plumbers who we have reviewed to ensure their professionalism and skills meet our strict standards. They're ready to repair, install, and maintain any part of your system. 

Our plumbing services in Norwich include the following:

  • Emergency Plumbing Services
  • Plumbing Repairs
  • Leak Detection
  • Drains
  • Pumps
  • Water Heaters
  • Garbage Disposals
  • Faucets
  • Showers
  • Bathtubs
  • Toilets
  • Sinks
  • Sewers
  • Piping & Repiping
  • Water Lines
  • Water Treatment

Residential and Emergency Plumbing Solutions

We’re proud to be residents of the same areas we work in. Because we’re local, we provide the friendly service that our customers deserve when inviting us into their homes. However, we also carry the name of one of the nation’s largest plumbing brands. Our association with Benjamin Franklin means we always follow the industry-leading standards the company has become known for from coast to coast.

We provide the following and more to our Norwich customers:

  • A 100% satisfaction guarantee
  • 24/7 emergency plumbing services
  • No after-hours fees, even during weekends or holidays
  • An on-time guarantee that pays you $5 for every minute we’re late
  • Adherence to the highest industry standards
  • Compliance with all local, state, and national building codes
  • Background-checked and drug-screened plumbers

Why Choose Us for Your Norwich Property?

Every Norwich plumbing company promises great work and friendly service. We take things one step further by offering some of the best guarantees in the industry. For example, you can trust our work thanks to our 100% satisfaction guarantee. 

Reliable, Punctual, and Transparent Plumbing

We want to make our plumbing service as easy, pain-free, and convenient as possible for our customers. This is why our franchise owners hire local plumbers in Norwich who support our national standards. These plumbers know the area like the back of their hand, which is a great help in enabling our team to be on time for every appointment. We know the desperate feeling of having an emergency plumbing issue, and we hate making customers wait for our help.

Punctuality is one of our core principles. That's why we promise you that if there's any delay, it's you we pay!® With guarantees like this and our award-winning, customer-focused service, it’s no wonder that our plumbers have earned the trust of Norwich and the surrounding areas for years!

We pride ourselves on transparency, so before we get to work, we'll cover our straightforward pricing guide to inform you about the available options. You can then decide which works best for your price range, with no hidden costs.

Emergency Response Plumbing Services

Our 24/7 home plumbers are available to address your emergency plumbing needs around the clock. Whether you have a water leak, a burst pipe, or a flooded toilet, we’re here to help. We will also take preventive measures to stop it from happening again.

No job is too big or complicated for us. Whatever your emergency, we'll fix the problem on the spot because we ensure our trucks are fully stocked with the tools and parts for the job.

Frequently Asked Questions About Norwich Plumbing

Below are some common questions we get that will help you when you have issues:

What Is a Service Line?

A service line connects your home plumbing to the water main in the street. You own the line from the curb stop to your home, and the utility company owns the line from the water main to the curb stop.

Where Is My Water Shut-Off Valve?

Your shut-off valve should be near your home's water meter. Check your basement or the perimeter wall close to the street. 

What Do I Need to Do If I Have an Emergency?

If you have a water leak or burst pipe, the first thing to do is switch off the main water using the shut-off valve. Then, call our 24/7 emergency plumbing line, and we'll be with you as quickly as possible to look at the problem. We can estimate your price through our pricing guide once we've assessed the situation. 

Contact Our Experts Today

If you have any questions about our services, call us at (860) 764-3018 or contact us online today!

Learn more about our Andover-based plumbers.

Book Now

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

See why homeowners love to work with us

Customer Reviews

4.81 (95752 reviews)

Dawn-Johnathan Hebert

Hello, We were visited by Alex and Luke today. It was a joy having them in our Home. They were both extremely professional not to mention two of the most genuinely nice service individuals I have ever met. They were quick to identify the issue and explained throughly what they were doing. From now on I will call Benjamin Franklin Plumbing and request Alex and Luke for any plumbing issues I may have. Sincerely Dawn Hebert

Asha U.

No one's perfect, plus my issue was not taken care of. So I didn't give five stars. However Andrew and Benjamin Franklin did a wonderful job of checking all the various places under the kitchen sink, the plumbing. Incluing down in the crawl space. Discussed the options with me.Did not try scare tactics or forcing any issues / work to be done. Explained various options available. Very much appreciate them, good job! Alex did an excellent job of letting us know what was going on and getting it set up so that we can get things taken care of.

Debbie Busch

Our plumber Joe did an awesome job for us completing multiple jobs making sure that everything was as it should be. Ben Franklin Plumbing has been quick to come out and provide service and have done wonderful work

Kyle Hobson

We called Benjamin Franklin Plumbing regarding an issue with a leak. They were able to schedule an appointment for us quickly. Our technician Grayson was professional and very thorough. He worked hard to determine the source of our issue without cutting any corners and provided recommendations to repair the problem. I would highly recommend this company to anyone who is in need of plumbing repair and installation.

kathleen Froman

Kevin was kind, professional and an overall great worker! He replaced our water expansion tank quickly and always smiled. I would highly recommend Kevin’s services to anyone!

Andrea Spofford

Ten years ago I bought a foreclosure property that has since needed a significant amount of plumbing work. David Gomez at Benjamin Franklin Plumbing is amazing—he’s efficient, knowledgeable, helpful, and very kind. He’s very honest and straightforward about pacing major plumbing repairs, which I really appreciate, and obviously cares about people as real people. I will continue to use this company and will continue to refer David to my friends. The schedulers are also really nice and understanding; I wouldn’t even consider going elsewhere for plumbing needs.

Sarah Breedlove

I highly recommend this team! They are courteous, professional and walked me through the repairs step by step. I really appreciate that they didn’t charge a service fee.

Bill Strickland

Grayson was very professional. He contacted me before his arrival and was very punctual & professional. He explained everything to me very well and was just a all around great person to deal with. I really think he represents your company very well. He was extremely polite and very well spoken.

Becky Hunter

We had a new hot water installed and after the first technician left, I no longer had any water in my kitchen so I had to call the company back, Jesse showed up and immediately was able to fix the problem and restored my faith in Benjamin Franklin. Jesse is a true asset to your company and was able to explain what happened in that I am not a plumber. The company was quick to act and very professional. I will be requesting Jesse on all future work.

Kevin Kasprowicz

Johnny Mendoza is a very good plumber, hard worker, willing to please and a great working personality. A great guy who looks to make the job perfect and making the customer aware of all that was done and most of all happy! His assistant was also excellent. Going to use them again tomorrow:-) Update: the toilet and faucet were not finished correctly!! Good thing Jake took care of it……he must be the closer👍🏻 thanks Jake🇺🇸😎 Nope, Jake was the reliever and Nick is the closer!!!! Nick is VERY knowledgeable and he cares. Great guy did a GREAT job and I’m positive that he got all the loose ends! Thanks for everything Nick…..don’t know what they’d do without you!!!👍🏻

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