We’ve used Ben Franklin for many years and highly recommend them. This company is very customer centered and every job they have done for us (bathroom fixtures, toilets, hot water heater, etc.) has been excellent. This year (2025), Gus came to flush our water heater and noticed the seal around the vent through the roof had failed. He recommended we get a roofer out to reseal it and check all the vents. We promptly did so and am so grateful for the kind advice!

Dennis was very professional and knowledgeable. He kept me informed of every step and got my confirmation before doing anything. I called and they were here the next day and earlier than their scheduled time which was helpful. He also had an assistant that was also professional. Dennis also helped us by referring us to a company for our ac.

Tristan Eldridge and Fred were great! Very polite, professional, and quick. They gave options and helped me decide on the best route for my repair! I will definitely pass this experience on and recommend to everyone!

This company was exceptional and significantly exceeded my expectations. They responded to my call in less than 2 hours. The technicians were very professional and knowledgeable. When the job was complete, they left the work area very clean. I will definitely use their service again in the future.