Had an emergency over a holiday weekend, and no other company was available or even answered their phone. From the first person I spoke to on the phone, everyone communicated very clearly and attempted to help me out. Steve M.came out and was outstanding. He quickly assessed the issue and then got me up and running again. Steve was smart, explained everything he was doing, and was also just an all around funny and nice guy!

This is the third time we have used Benjamin Franklin plumbing. While they are not the least expensive on the block we have always been happy with the end result. This job was for installation of a water supply system for a new fridge in the garage area. The work performed by Peter was great not only for his attention to detail but the appearance of the end result. It looked great. It is obvious that Peter takes great pride in his work.

Tech Technician Phil was knowledgeable and approachable, answering many of our questions while diagnosing our main problem for needing a replacement for our water heater. He set our expectations for timely repair and costs. It was a pleasure to work with him. We highly recommend Benjamin Franklin Plumbing. Follow up service after county inspection was performed by technician Ryan which was also excellent. There was some mix up with invoicing but it got sorted out with the help of initial tech Phil. We await final county inspection but are very happy with the work.

Ben Franklin visited twice: first to replace ancient corroding bath pipes behind my dining room ceiling, then to replace the equally deteriorating major sewage pipes in my basement. Ray and his team did an excellent job putting in new PVC pipes and ensuring appropriate angling of pipes. Everyone was punctual, professional and polite. They all worked hard to complete everything on time and within budget. I knew I was in good hands and am very pleased with the results. I would definitely use Ben Franklin again.

Dusty has serviced us in the past and performs at a high level. He is prompt, courteous, listens well, is knowledgable, informative, competent, and generous with his time. He possesses a true service-orientation which was demonstrated when he treated a couple of minor plumbing issues for us that were not even the reason for his visit. He's so helpful we wish we could clone him! Thanks, Ben Franklin and Dusty!