Connect With Benjamin Franklin Plumbing® of North Metro
*All fields are required*
You Can Count on the
At Benjamin Franklin Plumbing® of North Metro, we care about your convenience. We know what plumbing issues are inconvenient you and your family, so we use our expertise to help you. We provide homeowners and businesses with fast and reliable plumbing services. We don’t consider our job done until you’re happy with our services, so we back up our work with a 100% customer satisfaction.
Our plumbers serve residents in Andover, White Bear Lake, Lino Lakes, Forest Lake, Hugo, Ham Lake, and other local cities. If there's any delay, it's you we pay!
Contact Benjamin Franklin Plumbing® of North Metro online or call us at (651) 400-8590!
Excellent experience with Cody today. He had to come back a second time to help us with installing fixtures I purchased the day before when we discovered a water leak under the sink. At any rate, he showed up the next day and helped us.. it cost double, however, because he had to come back.. I wish my husband would have just let him install the fixtures instead of trying to do it himself.. but you can’t blame a guy for trying!🙃
We called Benjamin Franklin Plumbing minutes before their closing time of 7 pm, which was a surprise. Most businesses close earlier and have a voicemail option. I explained our issue to the woman who answered. She was so pleasant and helpful. We were running out of hot water. She told me that Josh could be here by 8:30 am the very next morning and would come equipped with a new hot water heater if ours needed to be replaced, and if he didn’t have the size we wanted onboard, he could have one delivered from their warehouse to our house within minutes. Josh arrived on time, he had what we wanted, and installed the new unit. He and Tanner were very knowledgeable, professional, and pleasant to deal with. My husband wasn’t home, but Josh talked with him and explained the options and pricing over the phone. All the way around, it was a great experience. I’m happy to have found our “forever” plumber.
I had the pleasure of meeting one of their employees, Michael, this morning for an estimate. He took the time to walk me through everything and also educated me on plumbing and safety. He was incredibly patient, polite, and punctual. I truly appreciate the level of professionalism and care he showed. The prices are very reasonable, and I’m happy to have found this company. I’ll definitely be sticking with them going forward. Highly recommend! Grateful and happy new customer here.
Taylor and Jhonathan did great they addressed my concerns and got my situation settled quickly and easy thank you so much Im excited to have a drain installed no more spills and if there is theres somewhere for the water to go in I have a new build but they did not install a drain so I had a spill you would figure it would be code but its not so thank you !!!
We recently had our entire house repiped, new water heater installed, and couldn’t be happier with the service we received. From start to finish, the experience was smooth and professional. Our plumber was extremely friendly and knowledgeable—he took the time to explain everything clearly, gave us options and suggestions. That kind of honesty and transparency is rare and truly appreciated. The owner was incredibly helpful with scheduling, and the cost was very reasonable compared to other companies we considered. Throughout the whole project, Claire has maintained communicative on progress. They also guarantee their work, which adds great peace of mind. Highly recommend this business to anyone looking for reliable and honest plumbing service! I know they will be my future go to
Byron did a wonderful job fixing my drain. And did a wonderful job cleaning up. Very informative about all the things the membership included too. Thank you! Will definitely recommend you to anyone else who may need help.
Friendly and respectful. The service was completed quickly and correctly. No complaints.
No pressure to buy - just an easily understood explanation of the situation and our options. We had a timely installation of a gas water heater. We are in our 80s yet we were treated with patience and respect. If we ever need plumbing help again we will certainly ask for Adam!
Tyler was our service person. He showed up early and was able to quickly provide a price quote. We had a Rheem water heater under warranty so he disconnected and we met at Home Depot and returned the old one and purchased the new. He returned and promptly installed the new one and made sure everything worked properly. The price was $300 less than the one quoted from the Home Depot installer. I would definitely recommend Ben Franklin as well as Tyler.
Adam came out twice to investigate two separate leaks, and he did an excellent job both times. He was thorough in his inspection and provided great advice on who to contact for further assistance. He even went the extra mile by calling the company ahead of time to inform them about our water issues. Adam is very knowledgeable and takes the time to explain everything clearly. We’ve used Benjamin Plumbing in the past and have always had a positive experience. We will definitely continue using them for any future plumbing needs.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Mike M.
Master Plumber & General Manager
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: 22 years
Education/Certifications: Licensed Master Plumber, Well License, Farmer
With 22 years of experience at Benjamin Franklin Plumbing, Mike is known for his integrity, strong work ethic, and dedication to doing the job right. He holds a Master Plumber license and a Well License, and has proudly owned and operated a local business since 1989. Bringing the reliability and determination of a farmer to his trade, he consistently delivers quality service to every customer.
What I like most about my job:
"Every day is a new adventure of solving problems."
Outside of Work:
Mike is an avid golfer. Outdoors is in his blood—he has a deep love for nature and enjoys spending as much time outside as possible.
Fun Fact:
He’s just as handy in the garden as he is with a wrench!
Joe A.
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 15 years
Education/Certifications: Registered Plumber
With over 15 years of experience at Benjamin Franklin Plumbing, Joe has honed his skills and knowledge to become a trusted expert in the plumbing field. His wealth of experience ensures he approaches each project with efficiency and attention to detail, delivering reliable service to every customer.
What I like most about my job:
"I’ve always enjoyed working with my hands and building things. Plumbing lets me do that every day while helping people at the same time—it’s a win-win."
Outside of Work:
Joe enjoys spending time at his cabin and visiting with his son’s family, cherishing the opportunity to unwind and make lasting memories
Wesley
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Wesley has been a valuable member of the Benjamin Franklin Plumbing team for over three years. As a plumber, he brings skill, focus, and a strong commitment to quality workmanship on every job. Whether it's a routine service call or a complex repair, Wesley is always ready to get the job done right.
What I like most about my job:
"I like being able to solve problems for people and bring peace of mind to their homes. Plumbing issues can be stressful, and it's rewarding to be the one who can fix it and make their day better."
Outside of Work:
Wesley is an avid outdoorsman who enjoys golfing, fishing, and hunting in his free time.
Brandon
Service Plumber
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Brandon has been part of the Benjamin Franklin Plumbing team for over three years. As a registered plumber, he approaches every job with precision, care, and a focus on delivering excellent service. Whether he's tackling a repair or working on an installation, Brandon is committed to getting the job done right the first time.
What I like most about my job:
"I like seeing the results of my work and knowing I made someone’s day easier by fixing a problem they couldn’t solve on their own."
Outside of Work:
When he's not out in the field, Brandon enjoys golfing, fishing, and playing poker. He loves a good challenge—on the job and at the card table!
Brian
Office Assistant
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 8 years
Brian has been an essential part of the Benjamin Franklin Plumbing team for over 8 years, offering valuable experience and dedication to every project he works on. Known for his strong work ethic and positive attitude, Brian is proud to be part of a company that values its employees.
What I like most about my job:
"Good company to work for."
Outside of Work:
Brian enjoys spending time outdoors, traveling, and hanging out with friends. He values his downtime and enjoys making the most of it.
Fun Fact:
Brian is a proud grandfather and is excited to welcome another grandchild into the family soon!
Kim
Warehouse Manager
Residence/Hometown: North Branch (Born & Raised in St. Paul)
Years with Benjamin Franklin Plumbing: 6 years
Education/Certifications: Business College
Kim has been with Benjamin Franklin Plumbing for 6 years and currently serves as the Warehouse Manager. With a background in business and a keen eye for organization, she keeps everything running smoothly behind the scenes, ensuring the team has the right tools and supplies to succeed.
What I like most about my job:
"I enjoy the variety in my work and the great team I get to collaborate with every day."
Outside of Work:
Kim is active in her church and enjoys hobbies like crocheting, sewing, and spending time outdoors.
Fun Fact:
Kim is a proud owner of 18 pairs of “limited edition” Crocs (and counting!). She’s also the proud owner of the shop dog, Lucy, who brings joy to everyone at work.
Jenelle
Office Manager
Residence/Hometown: Rush City (Born in Bozeman, MT)
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Bachelor’s Degree
Jenelle has been with Benjamin Franklin Plumbing for over 3 years, bringing her organizational and marketing skills to the team. She plays a key role in supporting daily operations and ensuring that the company runs smoothly. With a passion for helping both customers and her team, Jenelle thrives in her role and is dedicated to making sure everything is in order.
What I like most about my job:
"I enjoy the opportunity to network with industry professionals, build relationships with clients, and create valuable connections that help our company grow."
Outside of Work:
Jenelle loves spending time at home with her boyfriend, son, and two kittens. Together, they enjoy bonfires, camping, exploring state and national parks, attending concerts, thrift shopping, and watching her son’s baseball games.
Fun Fact:
Jenelle is a houseplant enthusiast, with 18 plants at the office and a “jungle” of over 50 pots at home!
