I had a great experience with Benjamin Franklin The Punctual Plumber . They have a great customer service program. The receptionist was very friendly and helpful. The technicians came out the same day. Mr. Cornelius and Donavan repaired the gas line for my fireplace. They were polite, extremely responsive and very professional. They are knowledgeable and explained other services that they provide for future reference. I recommend them very strongly.

Leroy was amazing and very professional! He went out of his way to help me with my issue, provided two different quotes, and never pressured me. He really took his time and wasn’t in a rush, which I appreciated. I highly recommend Benjamin Franklin!

Prompt response for service. Incredible service - very informative. He flushed our hot water heater w/ no problems. Did a great job. We were very pleased, Matt is a great asset to Benjamin Franklin = he’s a keeper. Thank you for great service.

Matt was a pleasure to have as my water filter installer. He took his time on the install and explained step by step on the installation procedure. He is a top notch technician. The job came out great. I am very pleased with the installation.

John was great to work with. He was prompt, very professional, and thoroughly explained everything to us. He even recommended someone to do further work that needed to be done. I would definitely recommend him to everyone. Great job, John!!!