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Excellent service. New electric water heater was professionally installed. You can speak on phone to their staff to schedule. Got same day service with an in person quote and the work was completed by the Benjamin Franklin Hot Springs Arkansas plumber within a few hours. Old water heater hauled away.
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We have used Benjamin Franklin Plumbing since we first moved to Hot Springs two years ago. They offer a club membership that provides benefits throughout the membership period of your choice. As requested, Josh performed our annual member visit today, along with his coworker Tanner. Josh is both personable and professional. He is always very thorough and readily answers any questions we may have. We do not hesitate to recommend Benjamin Franklin Plumbing for your plumbing needs. Linda & Leo
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We revised two bathrooms in our house in Hot Springs National Park, AR. Work included installation of three all brass Delta faucets with lifetime proper operation. The original operation of these replacement faucets were unacceptable as water flow was not even near to being as expected in action or adequate in flow. We contacted Delta’s customer service and expected nothing but their best support as provided in our past experience. However, in this instance, their usual great customer support was not forth coming. As a result, we were very discouraged with our product choice, which appeared to be perfect for our needs. We then called Benjamin Franklin, whom we greatly appreciated with previous plumbing modifications on our 20 year old house. They are a joy to be with as their attitudes and professional know how are truly amazing. They did what they deemed necessary with the faucet manufacturer In a professional manner to ensure the proper operations for our three beautiful brass faucets. We are so appreciative of all staff of Benjamin Franklin Plumbers!
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We called Benjamin Franklin Plumbing after hours. We had sewer backing up in our yard. Dylan came right on out & cleared the partially collapsed line. While here he checked our water heater. It was leaking. Dylan came back & put us in a new water heater. We are so thankful he checked it while here. Dylan, Tanner, & Dakota replaced our sewer line from the house to the street. They are very hard working polite young men. They did a great job. Cleaned up very nicely after they were finished. If we need any more plumbing done we WILL be calling this company. Thank you very much from Don & Velda Partee. VERY satisfied customers.
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One of the best service companies in the area. They not only pick up when you call, they’ve always been able to come out within a day or two. They get the work done quickly, and I’ve had nothing but positive experiences with their people. Nathan Aldridge helped me out today, and he was fantastic.
